Dubai airports recovery: Here’s what you need to know

UPDATE: Dubai Airports has now also reopened check-in procedures at Terminal 3 for Emirates and Flydubai, according to a statement by state news agency WAM.

“In a recent update regarding airport and flight operations, Dubai Airports has announced that the departure hall at Terminal 3 is experiencing a significant influx of passengers, urging customers to make their way to the airport only if they have a confirmed flight booking,” reads the statement.

Meanwhile, earlier today Dubai International Airport (DXB) also announced the resumption of arriving flights for airlines operating out of Terminal 1.

However, flights continue to face delays and disruptions due to ongoing weather challenges.

The airport authority emphasised the need for passengers to arrive at Terminal 1 only if they have a confirmed booking and are urged to contact their respective airlines for the latest information on flight status.

We have now resumed arriving flights of airlines operating out of Terminal 1.
Flights continue to be delayed and disrupted, so we urge you to only come to Terminal 1 if you have a confirmed booking. Please contact your airline for the latest information on your flight status.

— DXB (@DXB) April 17, 2024

The airport authority has answered frequently asked questions for those travelling to and from DXB.

Dubai Airports status update

Airport status

Question: Is the airport open?
Answer: DXB is open, albeit with limited flights departing and arriving. Authorities strongly advise passengers to refrain from visiting the airport unless absolutely necessary.

Flight diversion

Question: My flight has been diverted. How do I get to DXB?
Answer: Guests on diverted flights will either be repatriated back to DXB or disembarked at alternative locations in the region. Passengers are advised to check with their airline for status updates.

Baggage handling

Question: I checked in my bags but my flight was rescheduled/cancelled. When will I get my bags back?
Answer: The baggage handling operation has been disrupted due to the weather. Airport authorities are working closely with service partners and airlines to expedite the return of passengers’ bags.

Transportation to/from DXB

Question: How do I get to DXB/leave DXB to get to my home/hotel?
Answer: While the flooding on access roads around the airport is being cleared, the availability of taxis is improving. Passengers should expect longer wait times than usual for transportation services.

Airport visit

Question: I have a flight scheduled. Should I go to the airport?
Answer: Passengers are advised to visit the airport only if their airline has confirmed the departure of their flight to minimise unnecessary crowding.

Food availability

Question: How can I get food while I’m at DXB?
Answer: Airport authorities are working tirelessly to provide refreshments to passengers amidst supply challenges due to flooded roads.

Terminal 1: Food distribution ongoing with more supplies en route
Terminal 2: Food distribution in progress
Terminal 3: Restaurants operational and accepting meal vouchers

As Dubai Airport continues to manage the aftermath of severe weather conditions, passengers are encouraged to stay informed and exercise patience during this period of disruption.

Read: Dubai Airports disruptions: flyDubai, Air Arabia flights cancelled, Emirates suspends checkin