Egypt Post signs agreement with SAP to establish an integrated system for cloud solutions

The Egyptian National Postal Organization (ENPO) and SAP have signed an agreement to establish a Rise with SAP Private Cloud, in addition to modernising software applications and introducing best practices of postal services.

The contract was signed by Dr Sherif Farouk, chairman of ENPO, and Sergio Maccotta, senior vice president and general manager, SAP Middle East South.

The agreement will provide a holistic view of ENPO performance and key indicators, and enable it to study, analyse and develop current business cycles in a practical way, and to inform agile decision-making. In addition, some steps in standard processes can be automated to reduce human error and interaction, which in turn improves efficiency and reduces cost of ownership.

Dr Farouk highlighted that the agreement, which is the first of its kind in the Middle East and Southern Europe region, aims to establish a local cloud centre and to enhance existing applications to leverage new features and technologies such as artificial intelligence and machine learning. The solution can integrate seamlessly with existing non-SAP and financial applications.

Ehab Abu Bakr, vice chairman – Digital Transformation at ENPO, said: “This agreement represents a big technological leap for us, as it aims to transform the current work processes on the advanced global technological RISE with SAP platform as an integrated solution on a private cloud. In addition to benefitting from the licenses of SAP Signavio, which provide comprehensive solutions, from designing, documenting, streamlining and modeling processes, to improving overall efficiencies and increasing performance on a wider scale”.

Mohammed Samy, managing director for SAP Egypt, said of the contract, “ENPO is one of our most strategic partners in Egypt, and we are in a continuous dialogue with their top management about the new trends in postal services, and ways to develop ENPO’s capabilities to always stay ahead of the game. This new agreement is an example of how SAP is supporting ENPO to reinvent its processes and services, promote innovation, and deliver new services.”

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