Saudi mall operator Arabian Centres picks Oracle for business processes transformation

Saudi Arabia mall operator Arabian Centres has picked Oracle Fusion Cloud Applications to upgrade its business processes.

The upgrade will see Arabian Centres Company implement Oracle Cloud Applications in a bid to drive business resilience and agility.

Employees will benefit from seamless access to all key functions of human resource process from hire to retire – including global HR, talent management, workforce management, and payroll using the latest digital devices.

The applications will also enable management to see the complete picture of the company’s finances and operations in real-time.

Furthermore, with Oracle Fusion Cloud Customer Experience (CX), Arabian Centres can go beyond traditional customer relations management by having the capability to manage the entire customer journey, from acquisition to retention.

“Arabian Centres Company is moving fast to match, and even exceed the rapidly evolving expectations of its vast customer base in Saudi Arabia,” said Marwan Alzughaibi, senior director and country leader, Business Applications Oracle Saudi Arabia.

“The Oracle suite of cloud applications with its pervasive AI capabilities will help Arabian Centres unify its back-office systems with front-office applications to align the organization around the customer’s preference and deliver on its brand promise of an exceptional retail experience”, he added.

Read: Oracle building major cloud data centres in the UAE, Saudi Arabia

Oracle earlier this year announced the opening of two second-generation cloud regions in both Saudi Arabia and the UAE. The data centres offer all Oracle Cloud services, including Oracle Autonomous Database and other applications.