Etihad announces fee waiver: Here’s what travellers need to know
The airline stated that the initiative is subject to availability and applies to selected fares booked online, which are offered as special discounts with limited inventory
07 April, 2026
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Etihad Airways has announced a waiver on date change fees for the first amendment on eligible tickets, offering travellers greater flexibility when planning their journeys.
The policy applies to tickets issued on or after March 6 2026 and is valid for travel through March 31, 2027. Under the offer, passengers can make their first date change without incurring the usual fee, although fare differences will still apply. Other charges, including no-show and refund fees, remain unchanged.
The airline stated that the initiative is subject to availability and applies to selected fares booked online, which are offered as special discounts with limited inventory.
Etihad clarified that all fares under the promotion include applicable taxes and fuel surcharges.
However, the final breakdown is displayed during the booking process, and total fare levels may vary depending on fluctuations in tax amounts.
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Travellers are required to review individual fare rules for detailed terms and conditions before booking. The airline also noted that certain restrictions may apply, including flight or day limitations, blackout periods, weekend surcharges, peak travel surcharges, and other additional fees.
Airport taxes are subject to change without prior notice and will be confirmed at the time of booking, according to the airline.
“All changes must be made with Etihad Airways via etihad.com or Etihad Airways call centres,” the airline said in its terms and conditions.
Rebooking and fare recalculation rules
Etihad emphasised that in the case of any ticket changes, fares will be recalculated based on the best available fare for the selected route and date at the time of modification.
This means that while the first date change fee is waived, travellers may still need to pay any difference in ticket price if fares have increased. The airline also highlighted that valid visas and travel documents remain the responsibility of passengers.
Etihad Airways confirmed that it is the promoter and solely responsible for fulfilling the offer. The airline added that the promotion is subject to change or withdrawal at any time. In addition, Etihad’s broader terms and conditions, including its conditions of carriage and privacy policy, continue to apply to all bookings made under this offer.
Industry context: Emirates and flydubai issue travel updates
The announcement comes alongside broader travel advisories issued by other UAE carriers, as airlines continue to guide customers through operational changes.
Emirates, in a customer advisory, said it will assist affected passengers by rebooking them on the next available flights where possible. The airline is offering travellers booked between February 28 and April 30, the option to rebook on alternative flights or request refunds.
“We’ll do our best to rebook you on the next available Emirates flight,” the airline said, noting that the policy applies to most disrupted tickets, including journeys with onward connections.
Customers who book flights from April 2, are also eligible for one complimentary date change across all cabins, provided changes are made within ticket validity and fare differences may apply.
Emirates advised passengers to use its online tools, including the Manage Your Booking feature and mobile app, to review changes, select alternative flights, and update contact details. Some bookings may require additional support, particularly where itineraries have been partially cancelled or no confirmed flights remain.
flydubai operating reduced schedule
Meanwhile, flydubai confirmed that it is operating flights across its network with a reduced schedule, while continuing to monitor the situation.
The airline said that flight durations and transit times may be longer than usual due to temporary rerouting of some flight paths.
“The safety of our passengers and crew remains our highest priority,” flydubai said, advising customers to regularly check flight status and operational updates before heading to the airport.
Passengers are also encouraged to ensure their contact details are up to date and to check in online between 48 hours and 75 minutes before departure to save time at the airport.
Etihad’s waiver on date change fees reflects a continued emphasis on flexibility in travel planning, allowing passengers to adjust their schedules without incurring additional change charges for the first modification.
However, the airline has maintained that all other applicable rules, fare conditions, and surcharges remain in effect, underscoring the importance for travellers to review booking details carefully before making changes.
As airlines continue to update policies and operations, passengers are advised to stay informed and make use of available tools and support channels to manage their travel plans effectively.
























