Salesforce, Anthropic deepen AI partnership with Claudeforce
The expanded partnership embeds Claude across Salesforce, Slack and enterprise workflows to power AI agents with trusted business data
27 August, 2026
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Salesforce and Anthropic have expanded their strategic partnership with the launch of Claudeforce, a new enterprise AI initiative that combines Anthropic’s Claude models with Salesforce’s customer data, workflows and governance tools to enable AI agents to perform business tasks securely.
The collaboration is designed to make Salesforce data and business logic directly accessible to Claude, allowing AI agents to reason over live enterprise information, automate workflows and take governed actions without users having to navigate traditional software interfaces.
The partnership debuts with Salesforce in Claude, a plugin featuring 37 pre-built sales capabilities that allow sales teams to analyse live pipeline data, prepare for customer meetings, review deal health and update revenue forecasts directly within Claude.
Salesforce said the plugin uses its new AIforce enterprise framework to securely connect Claude with customer data, workflows and APIs without requiring complex integrations.
“We’re bringing together the world’s #1 AI and #1 CRM — the best of both worlds,” said Marc Benioff, Chair and CEO of Salesforce.
“By fusing Claude’s extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we’re delivering a dynamic interface that thinks, reasons, and acts.”
Anthropic CEO and co-founder Dario Amodei said the partnership enables organisations to combine frontier AI models with decades of customer data stored inside Salesforce.
“Through this partnership, companies can point Claude at the customer information and business context that they’ve been building in Salesforce for decades, and use it to actually run and grow their businesses,” he said.
The expanded alliance also brings Claude deeper into Salesforce’s own products. The model will serve as a reasoning engine within Agentforce, power AI capabilities across Slack, and be available through Amazon Bedrock inside the Salesforce Trust Boundary, allowing regulated industries to deploy AI while keeping data and workloads secure.
Slack will also become a central component of the partnership, with Claude serving as the default AI model across Slackbot, Slack AI and new collaborative coding capabilities, enabling teams to interact with AI and execute Salesforce actions without leaving the workplace messaging platform.
Beyond product integration, the two companies are becoming strategic customers of each other’s technologies. Salesforce has adopted Claude as its preferred AI assistant for developers and knowledge workers, while Anthropic has standardised on Salesforce as its preferred CRM platform and Slack as its workplace collaboration tool.
According to Salesforce, Claude-powered Slackbot is already delivering the equivalent of 8.1 million hours of annualised productivity gains for its employees, more than doubling quarter-on-quarter.
Salesforce said Salesforce in Claude is currently available to a select group of pilot customers, with an open beta planned for September 2026. Additional pre-built enterprise skills are expected to roll out during the third quarter of 2026.






















