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Emirates teams up with Uber: What will your next trip be like?

Select Emirates flyers may soon enjoy complimentary Uber rides to and from the airport—ushering in a true door-to-destination travel experience

Gulf Business
Gulf Business

19 June, 2025

Emirates teams up with Uber: What will your next trip be like?
Image credit: Emirates/Website

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In a bold move to enhance the travel experience, Emirates and Uber have signed a strategic Memorandum of Understanding (MoU) aimed at redefining how passengers move between destinations. This partnership seeks to offer a more seamless, rewarding, and technologically integrated journey for travelers around the world.

Read- Emirates soars to further success: CCO Adnan Kazim on its growth and global reach

The MoU was signed by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, and Anabel Diaz Calderon, Vice President and Head of EMEA Mobility at Uber. The agreement will focus on creating a smoother transition from home to airport to final destination, an Emirates media centre report conveyed.

Among the initiatives under consideration is the integration of Uber ride vouchers into Emirates’ booking system, enabling customers to arrange ground transportation at the time of flight booking.

Select Emirates flyers may soon enjoy complimentary Uber rides to and from the airport—ushering in a true door-to-destination travel experience. These initiatives are designed to remove friction points in the travel journey and bring more convenience to passengers in key Emirates markets.

Rewards, rides and Skywards miles

Loyalty program members will see expanded benefits. Emirates Skywards members in the UAE and select markets will soon be able to earn miles for Uber rides and redeem them for ride credits or vouchers within the Uber app. This strategic move blends Emirates’ world-class loyalty platform with Uber’s expansive ground mobility network, offering passengers an innovative way to enhance both their travel and everyday transportation.

Additionally, both brands are exploring exclusive offers, bonus earning opportunities, and targeted promotions as part of the rollout.

Exploring last-mile logistics

The partnership also opens doors beyond passenger services. Emirates and Uber plan to explore last-mile delivery solutions, potentially integrating Uber’s advanced delivery logistics into Emirates Courier Express. This could dramatically improve the speed and reach of package deliveries, especially in urban markets where Uber’s infrastructure is well established.

Adnan Kazim expressed optimism: “We’re excited to work with Uber to innovate new ways to connect people and enhance convenience. This partnership marks a new chapter in how travel should feel—effortless and rewarding.”

“By combining aviation excellence with mobility innovation, we’re setting a new standard for global travel,” Anabel Diaz Calderon added.

New food rules in Saudi: What you need to know about them

The regulations will take effect on July 1, 2025 and also extend to digital food ordering platforms

Nida Sohail
Nida Sohail

19 June, 2025

New food rules in Saudi: What you need to know about them
Image credit: Getty Images

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The Saudi Food and Drug Authority (SFDA) has announced new technical regulations aimed at enhancing food transparency and empowering consumers to make informed dietary choices when dining out. The regulations will take effect on July 1, 2025.

Read-Job seekers alert: Saudi announces new employment rules

Under the new rules, food establishments—both physical and online—must include detailed nutritional information on all menus. Among the key requirements is a new “saltshaker” label for meals high in sodium, visible caffeine content disclosures for beverages, and an indication of the estimated physical activity time needed to burn off the calories in a dish.

These regulations also extend to digital food ordering platforms, a Saudi Press Agency report said.

According to the SFDA, the initiative is designed to promote healthier food options, raise awareness of dietary habits, and help consumers manage their salt and caffeine intake in accordance with global health recommendations.

World Health Organisation (WHO) advise

The World Health Organization (WHO) advises that adults should limit sodium consumption to no more than 5 grams of salt per day—roughly one teaspoon. For caffeine, WHO recommends a maximum of 400 mg per day for adults and 200 mg for pregnant women.

To support both compliance and public awareness, the SFDA has made resources available. Consumers and food establishments can access a “Caffeine Calculator” on the SFDA website to monitor intake levels.

The full technical regulations, covering high-salt meal labeling, caffeine disclosures, and calorie burn indicators, can be downloaded from the SFDA’s “Mwasfah” platform. For further information, the SFDA can be contacted via its unified hotline at 19999.

Holy Mosques authority urges health measures for safe worship

The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque is also urging visitors to follow health and safety guidelines while performing their religious duties in Makkah.

Worshippers are encouraged to wear face masks, use hand sanitizers, wash hands frequently, avoid sharing personal items, and stay well-hydrated, especially during peak heat hours. Visitors should also avoid overcrowding at entry and exit points and seek medical attention if they experience any symptoms.

Three emergency health centers operated by the Makkah Health Cluster remain open 24/7 to serve visitors. The authority emphasized that these precautions reflect the Saudi government’s ongoing commitment to ensuring a safe and comfortable worship experience for all.

Iran-Israel tension: Gold rises on Middle East tension

Spot gold was up 0.1 per cent at $3,371.15 an ounce, as of 0526 GMT. US gold futures fell 0.6 per cent to $3,388.60

Reuters
Reuters

19 June, 2025

Iran-Israel tension: Gold rises on Middle East tension
Image credit: Getty Images

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Gold prices gained on Thursday, June 19, as the Iran-Israel tension entered its seventh day, while platinum rose to a more than 10-year high on expectations of a supply shortfall.

Spot gold was up 0.1 per cent at $3,371.15 an ounce, as of 0526 GMT. US gold futures fell 0.6 per cent to $3,388.60.

Read-Gold gains as Israel-Iran crisis lifts safe-haven appeal

“Gold has made a modest bounce as we await the next steps in the Israel-Iran conflict. If the US does decide to get directly involved, this could raise the geopolitical stakes,” KCM Trade Chief Market Analyst Tim Waterer said.

Gold edges up amid heightened geopolitical tensions

Gold is often used as a safe store of value during times of geopolitical and financial uncertainty.

Meanwhile, the US Federal Reserve held interest rates steady on Wednesday. Fed policymakers still forecast slashing rates by half-a-percentage point this year, but they have slowed the pace of future cuts.

However, Fed Chair Jerome Powell cautioned against putting too much weight on this outlook, warning of “meaningful” inflation ahead as higher import tariffs loom.

Elsewhere, platinum rose 1 per cent to $1,336.08. Earlier in the session, the metal hit $1,348.72, its highest level since September 2014.

Platinum surges to 10-year high on supply concerns

“Platinum lease rates are high, so the refineries are not looking to manufacture because the cost is much higher. So demand is coming, but there’s not enough supply… above ground inventory is tight,” said Brian Lan, managing director at GoldSilver Central, Singapore.

Platinum lease rates refer to the cost of borrowing platinum for a set period of time. High lease rates can indicate a shortage of platinum in the market.

Dubai to get its own orchestra; launch approved by Sheikh Hamdan

By 2033, Dubai orchestra aims to include Emirati talent in 50 per cent of its membership

Gulf Business
Gulf Business

19 June, 2025

Dubai to get its own orchestra; launch approved by Sheikh Hamdan
Image: Dubai Media Office

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The Executive Council of Dubai has approved the launch of the ‘Dubai Orchestra’ to enhance the emirate’s global cultural profile and expanding opportunities for Emirati and international talent in the arts sector.

The project was approved under the directives of Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai.

“Art is a universal language that connects people, and Dubai is a hub for initiatives that build bridges between cultures and celebrate creativity,” said Sheikh Hamdan. “We continue to support and empower the cultural and artistic sectors by establishing an integrated and sustainable infrastructure that promotes the growth and prosperity of cultural and creative industries.”

The Dubai Culture & Arts Authority will lead the implementation of the project in collaboration with public and private sector partners.

By 2033, the orchestra aims to include Emirati talent in 50 per cent of its membership. The project also supports wider cultural and economic goals outlined in the Dubai Creative Economy Strategy, the Dubai Economic Agenda D33, and the Dubai Social Agenda 33.

Dubai Orchestra to embody emirate’s ‘creative’ ambitions and support Emirati talent

Sheikh Hamdan described the orchestra as a reflection of Dubai’s cultural identity and an initiative that embodies the emirate’s creative spirit. “We have approved the ‘Dubai Orchestra’ project as a key avenue for expanding international cultural collaboration. It contributes to developing the cultural and arts sectors, further highlighting Dubai’s rich and diverse cultural landscape and heritage.”

Sheikha Latifa bint Mohammed bin Rashid Al Maktoum, Chairperson of the Dubai Culture & Arts Authority, said the approval marks a significant step in reinforcing Dubai’s presence on the global arts stage.

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“This project is a powerful reflection of Dubai’s creative scene, celebrating local talent, shaping a distinctive musical identity, and enhancing the city’s global standing in the cultural sector,” said Sheikha Latifa.

The initiative will also launch a series of community-focused programmes, including education and youth outreach initiatives designed to build long-term engagement with music and the arts.

These activities aim to promote artistic expression, support emerging musicians, and preserve regional musical heritage.

UAE’s central bank maintains base rate at 4.40%

This decision was taken following the US Fed’s decision to maintain the interest rate on reserve balances

Gulf Business
Gulf Business

19 June, 2025

UAE’s central bank maintains base rate at 4.40%
Image: WAM/ For illustrative purposes

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The Central Bank of the UAE (CBUAE) thas announced its decision to maintain the base rate applicable to its overnight deposit facility (ODF) at 4.40 per cent. This move follows the US Federal Reserve’s announcement to keep the interest rate on reserve balances (IORB) unchanged.

The CBUAE will also maintain the interest rate for borrowing short-term liquidity from the CBUAE at 50 basis points above the base rate, applicable to all standing credit facilities.

This decision by the CBUAE directly stems from the UAE dirham‘s peg to the US dollar, which necessitates mirroring the monetary policy actions of the US Federal Reserve to ensure currency stability and consistent financial conditions.

US Fed maintains base rate

The Federal Reserve decided yesterday to maintain its target range for the federal funds rate at 4-1/4 to 4-1/2 per cent.

This stance by the US central bank is taken as it assesses an economic outlook indicating continued solid expansion despite swings in net exports, a low unemployment rate, and generally solid labor market conditions, even with inflation remaining somewhat elevated.

The Federal Reserve, committed to supporting maximum employment and returning inflation to its 2 percent objective over the longer run, continues to monitor incoming data, the evolving outlook, and the balance of risks.

The CBUAE’s base rate, anchored to the US Federal Reserve’s IORB, serves as a key indicator of the UAE’s general monetary policy stance.

It also establishes an effective floor for overnight money market interest rates across the UAE, ensuring the transmission of monetary policy within the national financial system.

Beyond the aisle: The digital reinvention of grocery

Grocery shopping has gone from being a mundane chore to a futuristic journey powered by cutting-edge technology such as AI, ML, and IoT

Wassim Makarem
Wassim Makarem

19 June, 2025

Beyond the aisle: The digital reinvention of grocery
Image: Supplied

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In the UAE, what was once a routine errand is now a high-speed, tech-powered experience built around personalisation, speed, and instant gratification. With $38.29bn in revenue generated in 2024 — and a projected CAGR of nearly 5 per cent through 2028 — the e-grocery industry isn’t just growing, it’s transforming.

From AI-driven inventory to delivery that’s faster than you can write a list, this shift is powered by innovation that’s redefining how, when, and why we shop.

The popularity of e-grocery is perhaps the most telling sign of change. With the segment hitting $1.14bn in 2024, commanding 17 per cent of the nation’s total e-commerce market, it’s clear this market is reshaping the future of retail.

Growing at a staggering CAGR of 25.4 per cent, its ascent promises a $2.82bn milestone by 2028.

These figures are more than just numbers, they highlight a radical shift in consumer shopping habits towards the virtual cart and checkout.

Consumer behaviour shifts: A new demand for speed and personalisation

The landscape of consumer demand is undergoing a metamorphosis, highlighting the need for speed, personalization, and value. This transformation is symbolized in the rise of quick commerce — our arena of grocery and retail—where the expectation isn’t merely for same-day delivery but delivery that races the clock, within minutes.

Illustrative of this shift, our innovative talabat Mart stores have effectively halved delivery times, catalysing a remarkable surge in customer interaction, with order frequencies in these locales climbing by 1.3 times.

This evolution amplifies the essence of speed in magnifying customer engagement within digital retail.

The rhythm of consumer habits is also shifting, with peak hours between 5pm and 9pm driving nearly 40 per cent of all grocery and retail orders — a clear signal of the need for precise capacity planning and real-time inventory updates to masterfully navigate high-demand windows. But the story doesn’t end there.

Late-night orders are carving out their own space in this evolving dynamic, with categories like snacks and beverages witnessing an impressive average of 48 per cent growth year-over-year.

The “nocturnal” demand is rewriting the script on traditional shopping and what it means to shop on your own time, stretching the boundaries of convenience deep into the off-hours.

The modern consumer isn’t just participating in the marketplace, they’re seeking a dialogue with it.

Personalisation has become the drumbeat to which modern consumer behaviour marches, with personalised item-level deals boasting over 30 per cent higher click-through rates than their generic counterparts, given the consumers’ strong preference for offers tailored to their unique tastes.

Further reflecting this personalised journey is the uptick in search-led sessions, as consumers make bespoke and health-conscious choices.

Searches for niche and lifestyle staples like matcha, vegan cheese, and protein snacks paint a picture of a consumer base that’s not just buying, but curating their carts with intentionality, carving a shopping experience that’s not just satisfying but also markedly theirs.

The rise of private labels in the digital grocery and retail space

The rise of private labels is transforming the very definition of value in the grocery and retail space, blending affordability with quality in a way that deeply resonates with modern consumers. Since debuting our first offerings in the UAE in November 2023, we’ve scaled to 351 SKUs across seven countries by April, achieving a 1387 per cent year-over-year growth.

This trajectory reveals a clear consumer preference for products that deliver a seamless harmony of cost and craftsmanship.

Private labels aren’t merely a product line — they’re the new narrative of value, innovation, and trust in retail.

The strategic expansion of our food category signals a decisive step to align with evolving consumer demand.

Currently, with 89 per cent of our portfolio composed of non-food items, this shift reflects a targeted effort to diversify and meet the growing appetite for food-related offerings.

Leveraging technology for operational excellence

The integration of advanced technology has been transformative, solidifying our leadership in the grocery and retail industry.

AI-driven computer vision enables real-time stock accuracy, minimising out-of-stock scenarios through predictive replenishment, while IoT systems in dark stores ensure consistent product quality without physical oversight.

These innovations have culminated in a 98 per cent order fulfillment rate, reducing errors and delays, and enhancing overall customer satisfaction.

Today, grocery shopping has gone from being a mundane chore to a futuristic journey powered by cutting-edge technology such as AI, ML, and IoT. These innovations do more than streamline operations; they revolutionise the consumer experience by weaving convenience, accuracy, and promptness into the very fabric of service.

The industry can leverage these technologies to not only keep pace with modern demands but also foster connections characterised by deep trust and shared benefits.

The writer is the chief retail officer at talabat.

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