Back to all uae news

Emirates Group delivers record-breaking financial year 2024-25

This is the first financial year that the UAE corporate tax, enacted in 2023, is applied to the Emirates Group

Gulf Business
Gulf Business

08 May, 2025

Emirates Group delivers record-breaking financial year 2024-25
Image credit: Dubai Media Office/Website

TT

16

The Emirates Group today released its 2024-25 Annual Report, achieving new record profit, EBITDA (earnings before interest, taxes, depreciation, and amortisation), revenue, and cash balance levels.

Read-Emirates executive says no impact seen from US tariffs, but airline remains vigilant

This outstanding performance places the Emirates Group as the most profitable aviation group globally in the 2024-25 reporting period, with Emirates reporting the best result in its history to become the world’s most profitable airline.

Strong performance from Emirates and dnata

Both Emirates and dnata contributed record revenues in 2024-25, as the Group expanded its operations around the world to meet voracious customer demand for its high-quality products and services.

The Group declares a dividend of Dhs 6.0 bn to its owner, the Investment Corporation of Dubai (ICD).

UAE corporate tax introduced

This is the first financial year that the UAE corporate tax, enacted in 2023, is applied to the Emirates Group. After accounting for the 9 per cent tax charge, the Group’s profit after tax is Dhs 20.5 bn.

Visionary leadership and resilience

“It is no accident that Dubai has produced hugely successful global aviation entities including Emirates and dnata… [speech continues],” said Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group.

Major investments to support growth

In 2024-25, the Group collectively invested Dhs 14.0 bn in new aircraft, facilities, equipment, companies, and the latest technologies to support its growth plans.

Workforce expansion

The Group’s total workforce grew by 9 per cent to 121,223 employees, its largest size ever, as Emirates and dnata continued recruitment activity worldwide.

Outlook for 2025-26

Commenting on the outlook for 2025-26, Sheikh Ahmed said: “We enter the year ahead with excitement and optimism… [speech continues].”

Emirates Airline: Performance highlights

Emirates’ total passenger and cargo capacity grew 4 per cent to 60.0 bn ATKMs. The airline launched new routes, added aircraft, and increased frequencies across its network.

By 31 March, Emirates had 4 A350s in its fleet. Its retrofit programme will now cover 219 aircraft with a total investment of Dhs 18.4 bn.

Revenue increased 6 per cent to Dhs127.9bn. Currency fluctuations reduced profitability by Dhs71m.

Operating cash flow hit Dhs40.8bn. Operating costs rose 4 per cent. Fuel costs dropped to Dhs32.6bn, accounting for 31 per cent of costs.

Emirates’ record profit after tax was Dhs19.1bn, up from Dhs17.2bn in 2023-24.

Passenger numbers rose 3 per cent to 53.7 m, with a seat factor of 78.9 per cent. Passenger yield remained at 36.6 fils per RPKM.

Emirates SkyCargo delivers strong results

Emirates SkyCargo carried 2.3 m tonnes of goods, up 7 per cent. Revenue grew to Dhs 16.1 bn, contributing 13 per cent of total airline revenue.

Orders for 10 new Boeing 777Fs were placed, with a projected freighter fleet of 21 by December 2026.

Subsidiary highlights

Emirates Flight Catering grew external revenue by 11 per cent to Dhs 1.1 bn. MMI/ELR saw revenue rise 6 per cent to Dhs3.1bn.

Cash reserves reached Dhs49.7bn. Emirates repaid its Dhs 2.75 bn Corporate Bond issued in 2013.

Risk Management and hedging

The Group saved Dhs 1.1 bn through hedging strategies, including forward contracts for oil and currency options.

dnata delivers solid performance

dnata increased its profit before tax by 2 per cent to Dhs 1.6 bn. Revenue rose 10 per cent to a record Dhs 21.1 bn.

Investments totalled Dhs 579 m, including new equipment and facilities.

Operating costs increased 10 per cent to Dhs 19.7 bn. Cash balance declined to Dhs 3.7 bn.

dnata’s airport and cargo operations

dnata handled 794,091 aircraft turns and 3.1 m tonnes of cargo.

New operations began at Rome Fiumicino. The company also secured licenses in Zürich and Brussels.

Catering and travel services

Catering & Retail revenue hit Dhs 7.1 bn, despite a 2 per cent decline in meals uplifted. Investments in Sydney and Melbourne are underway.

Travel revenue rose 11 per cent to Dhs 3.9 bn. TTV increased by 9 per cent to Dhs 9.7 bn.

Sustainability initiatives

Emirates introduced SAF at Heathrow and Singapore and supported marine conservation and education efforts. “Aircrafted Kids” launched to support underprivileged children.

dnata expanded its electric GSE fleet and transitioned to alternative fuels across several markets.

Employee engagement

The Group expanded employee initiatives including Wejhaty HR hub, salary enhancements, and scholarships.

Full-year financial summary

Emirates Group
• Record profit before tax: Dhs22.7bn (up 18 per cent)
• Record revenue: Dhs145.4bn (up 6 per cent)
• Cash assets: Dhs53.4bn (up 13 per cent)
• Record EBITDA: Dhs42.2bn (up 6 per cent)

Emirates Airline
• Record profit before tax: Dhs21.2bn (up 20 per cent)
• Record revenue: Dhs127.9bn (up 6 per cent)
• Cash assets: Dhs49.7bn (up 16 per cent)

dnata
• Record profit before tax: Dhs1.6bn (up 2 per cent)
• Record revenue: Dhs21.1bn (up 10 per cent)
• Cash assets: Dhs3.7bn

Curbing inflation: What Kuwait is doing to maintain price stability

The steps are part of a broader ministerial initiative to bring order to market dynamics and prevent price manipulation or supply disruptions

Nida Sohail
Nida Sohail

07 May, 2025

Curbing inflation: What Kuwait is doing to maintain price stability
Image credit: Getty Images

TT

16

The recently established Central Committee for Price Studies, Inflation Monitoring, and Supply Chains in Kuwait has officially begun its organizational work to control inflation and regulate prices.

Read-Kuwait unites oil giants: Merger of KNPC, KIPIC begins

The committee held its first meeting on May 6, during which key leadership positions were assigned and subcommittees were formed—signaling a serious governmental effort to recalibrate the country’s pricing system, an Arab Times report said.

Responsibilities of the committee

Chaired by the Ministry of Commerce and Industry in Kuwait, the committee is now set to execute its core field responsibilities. These include monitoring market prices, tracking inflation, protecting national products, and regulating supply chain operations.

The entity has also laid the groundwork for a series of intensive upcoming sessions to evaluate pricing requests from companies, review the introduction of new products, and ensure the availability of essential goods in local markets.

These steps are part of a broader ministerial initiative to bring order to market dynamics and prevent price manipulation or supply disruptions.

Four specialised subcommittees have been established for this purpose:

  • Price monitoring committee
    Responsible for observing market trends and approving any proposed price increases. No price changes will be permitted without prior approval from this committee. Adherence to regulatory frameworks remains essential to ensure market stability.
  • Inflation committee
    Tasked with analyzing both local and international economic indicators and recommending appropriate actions.
  • Market and supply chain regulation committee
    Charged with overseeing distribution networks and addressing potential bottlenecks in the system.
  • Strategic stockpile committee
    Focused on evaluating reserves of essential goods and preparing for emergencies.

Institutionalisation of the committee

Members of the committee and subcommittees will not receive any financial compensation, underscoring the initiative’s commitment to public service and institutional integrity.

According to sources, this reflects a clear intent to serve the public interest over personal gain.

Additionally, a dedicated team has been assigned to the secretariat to coordinate operations and provide periodic reports to the Minister of Commerce and Industry.

The coming weeks have been decided to be critical in assessing the committee’s effectiveness on the ground, particularly given challenges such as rising import costs, global market volatility, and seasonal demand pressures.

The committee has been granted the necessary authority and structure to play a proactive and robust regulatory role in stabilising the market.

Disney to open theme park resort on Abu Dhabi’s Yas Island

The move will further cement Yas Island’s reputation as one of the world’s top integrated leisure destinations.

Gareth van Zyl
Gareth van Zyl

07 May, 2025

Disney to open theme park resort on Abu Dhabi’s Yas Island
Image credit: Supplied

TT

16

Disney is bringing its magic to the Middle East.

In a landmark announcement, The Walt Disney Company has partnered with Miral to develop a Disney Theme Park Resort on Yas Island, Abu Dhabi. The project will mark Disney’s first theme park destination in the Middle East and only its seventh globally, joining its parks in California, Florida, Tokyo, Paris, Hong Kong and Shanghai.

Mohamed Abdalla Al Zaabi, CEO of Miral, confirmed the news in a message to stakeholders, calling it “the beginning of a transformative new chapter for tourism and entertainment across the region.”

“This is not just a project,” Al Zaabi said. “It’s a testament to what visionary leadership, bold ambition, enduring partnerships, and unwavering commitment can accomplish.”

The announcement was made in the presence of His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of the Abu Dhabi Executive Council. His Highness underscored that the development reflects Abu Dhabi’s growing global standing as a premier leisure tourism destination. He also linked the move to the emirate’s broader strategy of economic diversification, particularly through cultural and creative industries.

During the announcement, Sheikh Khaled was joined by senior officials including His Excellency Mohamed Khalifa Al Mubarak, Chairman of the Department of Culture and Tourism – Abu Dhabi and Miral; and Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport.

The new resort, to be developed and operated by Miral, will showcase Disney’s legendary storytelling, attraction design and operational excellence. Disney will lead on creative and technological development, while Miral will oversee construction and long-term operations.

A concept image of the future Disney theme park development in Abu Dhabi. (Image: Supplied)

Bob Iger, CEO of The Walt Disney Company, called the project “an extraordinary opportunity for Disney to bring its renowned storytelling to yet another region of the world.”

“Abu Dhabi’s position as an international crossroads, its embrace of global culture, and its ambitious vision for the future make it a perfect location for Disney to reach millions of new families,” Iger said.

Josh D’Amaro, Chairman of Disney Experiences, added that the resort will “push the boundaries of theme park design” with a “modern castle unlike anything we’ve ever created.”

Miral’s Chairman, Mohamed Khalifa Al Mubarak, said the collaboration “demonstrates the remarkable results of combining visionary leadership and creative excellence.” He described the upcoming park as “a whole new world of imagination” that will inspire generations across the region.

The resort joins Yas Island’s growing portfolio of world-class attractions, which includes SeaWorld Abu Dhabi, Warner Bros. World, Ferrari World, Yas Waterworld, and Etihad Arena.

No official opening date has been confirmed yet.

Dubai property prices set to double in next 5 years, says Driven CEO

The forecast comes amid the emirate’s recent strong growth in real estate prices

Gareth van Zyl
Gareth van Zyl

07 May, 2025

Dubai property prices set to double in next 5 years, says Driven CEO
Abdullah Alajaji, CEO and founder of brokerage firm Driven | Forbes Global Properties.

TT

16

Dubai’s real estate prices could double within the next five years, says Abdullah Alajaji, CEO and founder of brokerage firm Driven | Forbes Global Properties.

The forecast comes amid the emirate’s recent strong growth in real estate prices. Dubai’s real estate market recorded 217,000 investments valued at Dhs526bn in 2024, reflecting growth rates of 38 per cent and 27 per cent in terms of number of transactions and value respectively, according to data from the government of Dubai.

But Alajaji, who launched a new report benchmarking Dubai against the world’s most established global cities earlier this week, said there’s still more room to grow as property prices in Dubai are still lower than counterparts such as New York and Singapore.

“Our thesis here is, if we’re still at one-fifth of the prices of global cities, and the cap rates are still more than double global cities, we do expect that… prices will go up,” Alajaji told Gulf Business.

Cap rates, the rental return on a property relative to its total value, are central to Alajaji’s argument.

“The cap rate is basically the yield that a property generates relative to its full value,” Alajaji explained. “For example, if you’re renting a property that nets you $50,000 a year and the value is $1m, it’s a 5 per cent cap rate.”

He added that unlike previous real estate cycles, current prices are supported by fundamentals. “I would compare this time to pre-2008. Back then, every single area went up at the same level — you’d see 30 to 40 per cent increases in a single year, whether you were in JVC or Palm Jumeirah. But rental yields were much lower. Today, rents have gone up in tandem with prices, which suggests real demand.”

Dubai’s position as a Tier-1 city

The report released by Driven earlier this week, entitled Dubai on the Verge of Tier-1 City Recognition, introduces the company’s Tier-1 City Index. It benchmarks Dubai against New York, London, Paris, Singapore, Sydney and Hong Kong across 28 indicators including infrastructure, quality of life, safety, economic depth and international appeal.

Dubai ranked fifth out of seven global cities in the index, with standout scores in infrastructure (2nd), international appeal (3rd), safety and security (4th), and quality of life (4th).

Alajaji also highlighted the strength of Dubai’s transaction activity.

“The value of transactions in Dubai reached around $200bn last year — three times higher than London,” he said. “That signals maturity. It shows there’s real depth and liquidity.”

The report found that 43 per cent of survey respondents believe Dubai’s property prices are fairly valued, while 35 per cent saw them as somewhat overvalued. Just 11 per cent believed they are undervalued.

As for market sentiment, Alajaji said: “Overall, we see a stabilisation of the market. The way I would navigate it… is to look at areas that have limited supply of new land available for development.”

He remains bullish on the city’s long-term potential. “We continue to invest in the growth of the city,” he said. “We like it, we enjoy it, and we have fun doing it — so we’ll continue doing so.”

‘Authenticity still matters’: CARMA’s Mazen Nahawi on AI, trust and media’s next frontier

In this interview, Nahawi explains why cultural nuance still trips up AI in the Middle East, which jobs will go — and which will rise — and why Gen Z’s demand for authenticity is shaping the future of PR

Gareth van Zyl
Gareth van Zyl

07 May, 2025

‘Authenticity still matters’: CARMA’s Mazen Nahawi on AI, trust and media’s next frontier

TT

16

Artificial Intelligence (AI) is shaking up every industry, from marketing to media. But for Mazen Nahawi, founder and Group CEO of CARMA, the real question isn’t whether to use AI. It’s how to use it without losing trust.

Nahawi leads one of the region’s top media intelligence firms. For over 25 years, he’s helped brands and governments understand their reputations — and measure the real impact of communications.

On 23 April, he took the stage at the Gulf Business Business Breakfast in Dubai to deliver a keynote on how trust and reputation are changing in the age of AI. His message? Data must be trusted. Human insight still matters. And AI is only as good as the people guiding it. (You can watch his keynote below.)

In this interview, Nahawi explains why cultural nuance still trips up AI in the Middle East, which jobs will go — and which will rise — and why Gen Z’s demand for authenticity is shaping the future of PR.

In your keynote at the Gulf Business tech panel last month, you mentioned that AI struggles with cultural nuance. How serious is this issue when analysing media in a region as diverse as the Middle East?

This is a valid concern which can potentially pose challenges for organisations which are utilising, or in the process of adapting AI in business. AI models, especially those trained predominantly on Western datasets, often fail to capture the rich tapestry of languages, dialects, and cultural contexts in the Middle East. For instance, generative AI tools have exhibited biases, such as underrepresenting certain groups or misinterpreting cultural symbols.

You describe AI as the “greatest accelerator on Earth,” yet heavily flawed. Where should companies draw the line between embracing AI and relying too much on it?

While AI offers immense potential for efficiency and innovation, overreliance without proper oversight can be detrimental. A Boston Consulting Group study revealed that 74 per cent of companies struggle to achieve and scale value from AI, often due to inadequate integration and unclear objectives. It’s important to remember that AI should augment human decision-making rather than replace it, maintaining a balance that leverages AI’s strengths while preserving human judgment and ethical considerations. This ensures that human roles evolve to strategic interpreters, providing reassurance about the future of their roles.

Mazen Nahawi, the CEO of CARMA.

One of your slides stated that ‘jobs will go, but value remains.’ What kinds of jobs do you think are most at risk—and which new roles do you see emerging?

Jobs involving repetitive and routine tasks, such as data entry or basic analysis, are most susceptible to automation. A survey indicated that 26 per cent of workers fear AI could lead to job losses, particularly in roles with limited complexity. However, the industry is also seeing a rise in roles that require creativity, strategic thinking, and emotional intelligence. This underscores the growing importance of these roles and the value they bring to the industry.

You noted that 82 per cent of Gen Z prefer brands using real people over AI avatars. How do you think this shapes the future of PR and advertising in the AI era?

The preference of 82 per cent of Gen Z for brands using real people over AI avatars underscores the importance of authenticity in brand communications. As AI-generated content becomes more prevalent, consumers, especially younger demographics, seek genuine human connections. This preference for authentic human narratives in marketing highlights the need for brands to focus on integrating AI to enhance, rather than replace, genuine storytelling. This reiteration of the importance of authenticity in brand communications helps the audience feel connected and engaged with the content, and further confirms the enduring significance of human connection in relation to AI.

You showed examples of AI-generated images failing to grasp basic human concepts, like a left-handed person writing. Do you think this lack of ‘human understanding’ is a temporary problem or a permanent limitation when it comes to AI?

While AI continues to improve, certain limitations persist. Studies have shown that humans struggle to distinguish between authentic and AI-generated images, with a misclassification rate of 38.7 per cent. This indicates that AI can produce convincing visuals but often lacks contextual understanding. These shortcomings suggest that while technical advancements continue, AI may always require human oversight to ensure accurate and culturally sensitive outputs.

You said that ‘authenticity still matters.’ How can organisations ensure their use of AI aligns with authentic storytelling and brand trust?

Organisations should prioritise transparency in their use of AI, clearly communicating when and how AI is utilised in content creation. Emphasising human stories and experiences remains crucial. By combining AI’s capabilities with genuine human insights, brands can maintain authenticity and foster deeper connections with their audiences.​

What role do you see human consultants and analysts playing in an age where AI can generate basic reports and trend summaries?

Human consultants and analysts will transition from data gatherers to strategic interpreters. While AI can process and summarise vast amounts of information, humans provide context, ethical considerations, and complex understanding. As highlighted in recent reports, the emergence of AI-driven consulting firms showcases the blend of AI efficiency with human expertise, emphasising the continued importance of human roles in strategic decision-making. ​

If trust is the new currency, how can businesses ensure their AI tools and data use maintain public trust—especially in reputation-sensitive industries like government, healthcare, or finance?

Maintaining public trust requires transparency, accountability, and ethical use of AI. Businesses should implement clear policies on AI usage, ensure data privacy, and involve human oversight in critical decisions. Regular audits and open communication about AI’s role in services can further bolster public confidence.

Major workforce shift: Saudi Arabia plans new test for employees

Employees have the right to object to test results within 30 days of notification and its framework aligns with international best practices

Nida Sohail
Nida Sohail

07 May, 2025

Major workforce shift: Saudi Arabia plans new test for employees
Image credit: Getty Images

TT

16

The Ministry of Human Resources and Social Development (MHRSD) in Saudi Arabia plans to introduce mandatory occupational fitness testing for employees across the government, private, and non-profit sectors, including individuals taking up new jobs in these sectors.

Read- Saudi’s business boost: Here are the latest tax exemptions

According to a report by the Saudi Gazette, these tests will be conducted under specific conditions.

The ministry has published the National Regulations for Occupational Fitness Tests on the Istitlaa Public Survey platform to gather feedback from the public and stakeholders before enforcing the regulations.

Types of tests

There will be three types of tests for employees: general medical testing, specialised additional testing, and psychological testing.

These tests aim to monitor individual health and promote occupational well-being through pre-employment and periodic employee evaluations. The initiative seeks to reduce work-related accidents and diseases and improve workplace environments in Saudi Arabia.

Framework for health assessment

The regulations are designed to establish a comprehensive framework for assessing employees’ physical and psychological fitness, ensuring they can perform their duties safely and effectively.

The testing framework aligns with national standards and international best practices. It aims to reduce occupational injuries and diseases, enhance worker fitness, and ensure job performance safety.

Who the regulations apply to

The regulations apply to all employees in the public, private, and non-profit sectors. This includes:

  • New hires before appointment
  • Current employees under specific conditions, including:
    • After an occupational injury
    • Upon return from extended medical leave
    • When there are doubts about the employee’s ability to perform duties
    • When the job requires periodic medical examinations
    • When an employee changes roles or professions
    • If the work environment changes
    • When new equipment or machinery is introduced
    • Upon retirement, if the worker was exposed to hazardous substances such as asbestos

These regulations do not apply to medical examinations unrelated to job duties.

Pre-employment medical examinations

The regulations outline procedures for medical examinations for those in high-risk roles, standardise examination forms, and define periodic and exceptional examinations suitable for each profession. They also provide a comprehensive health database for all workers and promote compliance with local and international occupational safety standards.

Who conducts the medical examinations?

Occupational fitness assessments must be carried out by a specialized team, supervised by a certified occupational medicine specialist accredited by the Saudi Commission for Health Specialties and registered with the National Council for Occupational Safety and Health.

Employment categories after medical testing

Following the pre-employment examination, candidates will be classified as:

  • Medically fit and permitted to practice the job
  • Medically fit with restrictions or considerations, including time limitations
  • Medically unfit, with restrictions or considerations, including time limitations

If a worker fails to meet fitness requirements in a periodic test, they will be prohibited from continuing in their current role, and management must take steps to reassign them.

Objection to test results

Employees have the right to object to test results within 30 days of notification. An independent review committee comprising specialists in occupational medicine and related fields will issue a decision within 15 days of receiving the objection.

More news in uae