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UAE businesses accelerate AI adoption but face mounting infrastructure and skills challenges, Kyndryl report finds

With 86 per cent of organisations in the UAE experiencing a cyber-related outage in the past year, cybersecurity remains urgent

Rajiv Pillai
Rajiv Pillai

11 December, 2025

UAE businesses accelerate AI adoption but face mounting infrastructure and skills challenges, Kyndryl report finds
Raoul Van Engelshoven, managing director, Kyndryl UAE/Image: Supplied

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Kyndryl, the global provider of mission-critical IT services, has released the UAE edition of its second annual Readiness Report, revealing a landscape where organisations are rapidly advancing their AI agendas while grappling with intensifying pressure to modernise core systems, strengthen cybersecurity, and address widening workforce skills gaps.

“The UAE has set out one of the most ambitious AI agendas in the world, from its drive to build an AI-powered government to the transformation of key industries and the development of an AI-ready workforce,” said Raoul Van Engelshoven, managing director, Kyndryl UAE. “The findings of the Kyndryl Readiness Report reflect this momentum, showing how organizations across the UAE are accelerating their adoption of AI to match the nation’s vision.”

The report highlights both progress and persistent structural challenges across UAE enterprises:

AI returns growing — but scaling remains difficult
Seventy percent of UAE organisations report increased pressure to demonstrate ROI on AI investments compared to last year. Yet AI adoption remains largely experimental, with 66% stating their innovation efforts stall after proof-of-concept, and 67 per cent citing foundational issues in their technology stack as a major barrier.

Confidence surpasses capability
Although businesses remain optimistic about their readiness, leaders acknowledge systemic obstacles.
• 91 per cent say they struggle to keep up with the pace of technological advancement.
• 26 per cent cite complex technology environments as a barrier to scaling investments.
• 24 per cent say misalignment between business and technology teams hinders progress.

AI reshaping workforces amid significant skills gaps
The majority — 93 per cent — believe AI will “completely” transform jobs within their organisations over the next 12 months. However, concerns are rising over workforce readiness:
• 30 per cent are unsure how to upskill or reskill staff displaced by AI.
• 41 per cent cite gaps in core cognitive skills.
• 40 per cent report shortages in technical skills needed to fully leverage AI.

Cyber resilience a growing priority
With 86 per cent of organisations in the UAE experiencing a cyber-related outage in the past year, cybersecurity remains urgent. Despite this, only 38 per cent have implemented robust cybersecurity measures, and just 35 per cent are upgrading IT infrastructure to mitigate operational risks.

Regulation shaping infrastructure decisions
As organisations scale digital investments, 27 per cent cite regulatory or compliance requirements as barriers — highlighting the increasing influence of policy frameworks on cloud and data strategies.

Geopolitics reshaping cloud strategies
The report shows a significant shift in how UAE businesses approach cloud infrastructure:
• 86 per cent of leaders are concerned about geopolitical risks associated with storing data in global cloud environments.
• 68 per cent have already adjusted strategies, including data repatriation, vendor reassessment, and a shift toward private cloud models.

Kyndryl says these findings point to an inflection point for UAE organisations — one where accelerating AI ambitions must be matched by modernised infrastructure, upgraded cybersecurity, and coordinated workforce development to achieve sustainable transformation.

To read the full findings, visit Kyndryl’s Readiness Report.

UAE unveils wage overhaul: New WPS sets benchmark for digital payroll

The system upgrade aims to boost operational efficiency, strengthen data integration, and create a secure environment for managing wage transfers

Gulf Business
Gulf Business

11 December, 2025

UAE unveils wage overhaul: New WPS sets benchmark for digital payroll
Image credit: WAM/Website

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The Ministry of Human Resources and Emiratisation (MoHRE) in UAE has launched an upgraded version of the Wage Protection System (WPS), developed in collaboration with the Central Bank of the UAE and Al Etihad Payments, the national payments service provider owned by the Central Bank. The update is being implemented alongside several MoHRE-accredited financial institutions through their respective digital platforms, marking a significant step forward in the UAE’s ongoing push for smarter, more transparent labour market processes.

Read more-Top jobs, bigger paychecks: UAE salary rise 2026 forecast revealed

The enhanced system was rolled out under the ministry’s partnership with e& Group, Botim, Al Ansari Exchange, Lulu Exchange, GCC Exchange, and Al Maryah Community Bank. According to MoHRE, the upgrade supports broader national goals to advance the UAE’s Zero Government Bureaucracy Programme and improve the ease of doing business. It also reinforces government efforts to adopt smart technology, strengthen market competitiveness, and protect the rights of all labour market participants.

System covers 99 per cent of private-sector workforce

The Wage Protection System currently covers more than 99 per cent of private-sector workers, whose salaries are processed through the system by their employers. Monthly wage transfers now exceed Dhs35bn, according to WAM.

In a press statement, the ministry said the upgraded version of the WPS makes it easier and faster for employers to manage salary payments, thanks to real-time data integration between MoHRE’s systems and financial institutions via the Central Bank. This integration allows users to rely on digital platforms to access smart, efficient, and secure salary-processing services.

Faster registration and improved data integration

MoHRE noted that the new version accelerates registration and verification procedures while enhancing communication between companies and relevant authorities. The system upgrade aims to boost operational efficiency, strengthen data integration, and solidify a secure and reliable digital environment for managing wage transfers.

The ministry described the update as a “notable leap” in wage management, driven by direct electronic integration. The enhanced platform enables employers to complete all wage-processing procedures digitally through automated data retrieval from MoHRE systems. It also improves salary-tracking accuracy and ensures timely wage disbursements to workers. These improvements, MoHRE said, support the UAE’s broader efforts to build a sustainable work environment and reinforce confidence in the national economy.

Strengthening governance and supporting compliance

The upgraded WPS also contributes to labour market stability by empowering supervisory bodies to enhance governance standards within the system. It ensures that employers comply with the Federal Decree-Law regulating employment relationships and with relevant regulatory decisions.

MoHRE stated that the system boosts labour market efficiency and agility through integrated digital financial services. It also provides an accurate and comprehensive database that supports planning and strategic decision-making.

Reducing disputes and enhancing transparency

According to the ministry, the upgraded system strengthens cooperation between government entities, banks, and financial institutions. This integration ensures better transaction governance, reduces wage-related labour disputes, and enhances transparency across the labour ecosystem. These improvements support the objectives of the ‘We the UAE 2031’ vision, which places competitiveness, innovation, and transparency at its core.

MoHRE emphasised that the upgraded WPS reflects the UAE’s commitment to maintaining a transparent, balanced, and fair work environment. The Ministry said the new system represents a comprehensive digital transformation, aligned with international best practices in labour administration and financial governance. It expands the number of participating financial institutions, improves transfer-processing efficiency, and deepens integration with financial institutions’ digital platforms, enabling companies to manage financial operations with ease.

Under UAE labour legislation, private-sector establishments are required to pay workers’ wages monthly, both in the amounts and at the times defined in employment contracts. Payments must be made through the Wage Protection System, which facilitates salary transfers via approved banks, financial institutions, and exchange houses.

Top Business Influencers 2025

This is not simply a list of who is popular. It is a look at who is shaping conversations, inspiring the next generation and driving the Gulf’s business narrative forward

Gulf Business
Gulf Business

11 December, 2025

Top Business Influencers 2025

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The region’s business landscape is being reshaped by a new kind of influence, one driven not only by boardroom decisions, market performance or company scale, but by the ability to build communities, spark conversations and move audiences at speed. In an era where social reach can amplify strategic vision, the region’s most dynamic founders, executives and creators now operate at the intersection of business leadership and digital impact.

In this special feature, Gulf Business spotlights a selection of the UAE’s most recognisable business voices, individuals who command sizeable followings, shape public perception and increasingly drive regional dialogue across sectors such as beauty, real estate, technology, retail, aviation and lifestyle. These picks, referred below as Social Icons, have been ordered from biggest to smallest social media following, providing readers with a clear sense of the scale and reach each leader brings to the conversation.

Alongside these editorial picks, you will also find a series of extended full page profiles highlighting other key business personalities, referred below as Boardroom Icons, contributing to the evolution of the region’s economy. Together, they present a holistic view of influence in 2025, part entrepreneurial grit, part digital visibility and part strategic leadership.

This is not simply a list of who is popular. It is a look at who is shaping conversations, inspiring the next generation and driving the Gulf’s business narrative forward.

Boardroom Icons

Adel Mardini

Visionary leader in global luxury aviation and hospitality

Hussam Baghdadi

COO, Arabian Automobiles, operating under AW Rostamani Group

Zaid S Al Khayyat

MD and board member, Al Khayyat Investments (AKI)

Ankur Aggarwal

Chairman and founder, BNW Developments

Alexander Lozben

IT entrepreneur and founder, INTERHASH

Capt (Dr) Pradeep Singh

Founder and chairman, Aethon Group and Karma Developers

Vivek Anand Oberoi

MD and co-founder, BNW Developments

Feliks Vartanov

Entrepreneur and investor

Kabir Mulchandani

Chairman and chief executive, Five Holdings

Rishi Kishor Gupta

Regional director, Middle East and Africa, Nothing

Harshvardhan Singh

Head of strategic partnerships and PR, automotive division of AA Al Moosa Enterprises

Social Icons

Huda Kattan

Founder, Huda Beauty (57.5 million followers on Instagram)

Khalid Al Ameri

Emirati storyteller and entrepreneur (8.5 million followers on Facebook)

Karen Wazen

Entrepreneur and fashion personality (8 million followers on Instagram)

Hatem Dowidar

Group CEO, e& (363k followers on LinkedIn)

Zeina Khoury

President and chief growth officer, Zed Capital Real Estate (1.3 million followers on Instagram)

Fahed Ghanim

CEO, Majid Al Futtaim Lifestyle (80k followers on LinkedIn)

Mohamed Alabbar

Founder, Emaar Properties (437k followers on Instagram)

Hussain Sajwani

Founder and chairman, DAMAC Properties (178k followers on Instagram)

Paul Griffiths

CEO, Dubai Airports (102k followers on LinkedIn)

Mohamed Abdalla Al Zaabi

Group CEO, Miral (42k followers on Instagram)

Issam Kazim

CEO, Dubai Corporation for Tourism and Commerce Marketing (36.8k followers of LinkedIn)

Karim Gharbi

Musician and tech entrepreneur (1.5 million followers on Instagram)

Dariush Soudi

Investor, author and speaker (3 million followers on Instagram)

Dr Bu Abdullah (Yaqoub Mousa)

Chairman, Bu Abdullah Group (50.7k followers on Instagram)

Abu Dhabi launches FIDA cluster to drive next-generation finance push

By 2045, officials project the finance cluster will add $15.2bn to direct GDP, create 8,000 skilled jobs and attract at least $4.6bn in investment

Neesha Salian
Neesha Salian

11 December, 2025

Abu Dhabi launches FIDA cluster to drive next-generation finance push
Image: Getty Images/ For illustrative purposes

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Abu Dhabi has launched a new fintech, insurance, digital and alternative assets cluster, known as FIDA, aiming to accelerate the development of next-generation financial and investment solutions and strengthen the emirate’s position as a global capital hub.

The initiative, led by the Abu Dhabi Department of Economic Development (ADDED) and the Abu Dhabi Investment Office (ADIO), is part of the emirate’s long-term diversification strategy.

By 2045, officials project FIDA will add $15.2bn to direct GDP, create 8,000 skilled jobs and attract at least $4.6bn in investment.

Key highlights of FIDA

FIDA combines high-growth areas where technology, regulation and capital converge, including fintech, digital assets, insurance, reinsurance and alternative investments. The cluster aims to provide a stable regulatory environment for global firms looking to build and scale new financial products.

“Abu Dhabi’s economic strategy is built on long-term planning and the flow of capital, talent and innovation through world-class infrastructure,” said Ahmed Jasim Al Zaabi, chairman of ADDED. “FIDA is a structural investment in the future and strengthens the foundations of next-generation finance.”

Badr Al-Olama, DG of ADIO, said the cluster marks a shift in Abu Dhabi’s role in global finance, bringing sovereign investors, regulators and technology firms into a unified ecosystem focused on digital assets, AI-driven financial solutions and advanced fintech platforms.

The programme is structured around pillars covering digital asset infrastructure, fintech development, expanded insurance and reinsurance capacity and long-term savings frameworks designed to support financial resilience. It will also widen access to funding for SMEs, including alternative lending, venture debt and growth capital.

Sustainable finance is built into the cluster’s mandate, with new efforts to develop green and transition finance instruments aligned with the UAE’s net-zero goals. FIDA will also expand the emirate’s alternative assets base, with support for private equity, venture capital and real estate investment vehicles targeting global institutional capital.

The cluster links with other priority sectors, including AGWA for food and water technologies, HELM for life sciences and SAVI for mobility and autonomous systems. This is intended to give high-growth companies access to financing tools tailored to their sector.

Capital of Capital

Abu Dhabi’s position as the “Capital of Capital”, backed by $1.8tn in sovereign wealth and a network of global trade and tax agreements, provides firms in FIDA with treaty-backed access to key markets in Europe, North America and Asia.

Regulatory oversight will be coordinated by the Ministry of Finance, the Central Bank of the UAE, ADGM and the Securities and Commodities Authority. Financing will be supported by sovereign wealth funds, family offices and the Khalifa Fund.

The innovation and talent network, led by Hub71, UAE University, Khalifa University, the Emirates Institute of Finance and ADGM Academy, will focus on translating research into market-ready technologies and building specialised skills in fintech, actuarial science and quantitative finance.

Officials say FIDA is intended to reinforce Abu Dhabi’s position as a next-generation global financial centre and as a preferred base for firms shaping the future of finance and investment management.

Read: Experts outline next phase of digital finance at Bitcoin MENA

Experts outline next phase of digital finance at Bitcoin MENA

A new addition to this year’s programme, the Bitcoin for Corporations Symposium, drew CFOs and treasurers seeking guidance on using Bitcoin as a reserve asset

Neesha Salian
Neesha Salian

11 December, 2025

Experts outline next phase of digital finance at Bitcoin MENA
Image: Supplied

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The Bitcoin MENA conference closed in Abu Dhabi on December 9 after two days of panels and debates involving 234 local and international speakers, with industry leaders using the event to map out how digital assets, institutional adoption and regulatory clarity are reshaping global finance.

The event was co-organised by ADNEC Group and BTC.

The headline keynote came from Michael Saylor, executive chairman and co-founder of Strategy, who capped his Middle East tour with a detailed pitch on Bitcoin’s role as “digital capital”.

In a session titled Digital Capital, Credit, Money, and Banking, Saylor said Bitcoin’s position as “digital gold” is becoming more accepted in the US and urged regional institutions to move early on Bitcoin-backed finance.

He pointed to major US banks beginning to issue credit against Bitcoin and its derivatives, describing it as a “digital commodity” and “the strongest asset humanity has ever created.” Businesses, he argued, face a simple decision: “keep cash that depreciates, or convert it into an asset that appreciates.” Strategy, he said, “chose the latter, deliberately and publicly.”

Changpeng Zhao (also known as CZ), founder of Binance, struck a similarly forward-looking tone during a fireside chat with Brandon Green, CEO of BTC Inc. Reflecting on his decision to step down as Binance CEO and a shift in US attitudes, he said the conversation with governments has moved from “What is crypto, and why should I adopt it?” to “How do I adopt it?” He said this shift has enabled “positive talks on regulating exchanges, protecting consumers, and creating crypto national reserves.”

Discussing the current market backdrop, ETF momentum and the next Bitcoin cycle, CZ argued that “this cycle is different to previous cycles” as institutional players move in. “We’re almost bridging the gap between crypto being a grassroots movement to now Wall Street participation,” he said.

CZ added that Bitcoin remains far from mainstream in retail use, but said institutional capital, government engagement and developments such as stablecoins, tokenisation and real-world asset infrastructure could “stabilise and elevate the market long-term.”

Across four stages, visitors heard from leaders in traditional finance, crypto platforms and mining firms. Speakers included Yoni Assia, co-founder and CEO of eToro, Derar Islim of Antalpha, Calamos Investments president and CEO John Koudounis, Marwan Al Zarouni of Dubai Blockchain Center, Abdulla Al Dhaheri of the Blockchain Center Abu Dhabi and Ahmed Bin Sulayem, exxecutive chairman and CEO of DMCC.

Exhibitors showcased mining technology, digital asset exchange platforms and self-custody tools, with brands including Antalpha, Crypto.com, Bitmain, Metaplanet and Mining Grid.

New addition at Bitcoin MENA

A new addition to this year’s programme, the Bitcoin for Corporations Symposium, drew CFOs and treasurers seeking guidance on using Bitcoin as a reserve asset.

The symposium hosted 14 sessions outlining the acceleration of institutional adoption and cited data showing corporations acquiring Bitcoin at almost four times the pace at which new coins are mined.

Multiple product announcements were made during the event. Safebox unveiled a self-custody tool that lets institutions and large holders earn Bitcoin yield through an unspent transaction output function while retaining asset control.

Roxom announced what it called the world’s first stock exchange fully denominated and settled in Bitcoin, designed to allow investors to trade shares of public Bitcoin Treasury Companies directly in Bitcoin without fiat rails or traditional brokerages.

The event will return in 2026 at the ADNEC Centre Abu Dhabi Marina Hall, with a programme centred on investment, regulation and innovation.

Organisers expect the next edition to probe evolving regulatory frameworks, compliance, and emerging blockchain technologies as the region continues balancing innovation with stronger investor protections.

From megawatts to ecosystems: Delivering resilient power value chains in the Middle East

Today’s power systems are so interconnected that a delay in one component can stall an entire project

Danny Touma
Danny Touma

11 December, 2025

From megawatts to ecosystems: Delivering resilient power value chains in the Middle East
Image: WAM/ For illustrative purposes

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Across the Middle East, rapid population growth, economic diversification and the rise of data-intensive technologies are combining to drive electricity demand higher than ever before.

Meeting this demand can no longer rely on simply building more power plants. Instead, the region must develop integrated energy ecosystems – an essential step toward ensuring energy security and realising regional ambitions and the net-zero transition.

Success will hinge on governments, developers and financiers working in sync – aligning infrastructure, policy and capital to deliver scalable, resilient and commercially viable power systems.

The demand shift

With hyperscale data centres, AI hubs and large industrial clusters becoming major drivers of energy demand in the region, there is now more of a requirement for uninterrupted, high-capacity power than ever before.

By 2030, data centre capacity is projected to triple, adding significant pressure to already stretched grids and shifting the challenge from managing seasonal peaks to maintaining year-round supply stability.

Supply chain squeeze

Delivering this new power system is complex. Global shortages of critical power equipment – such as transformers, cables, and turbines – pose the biggest threat to delivering new energy systems and the Middle East is feeling this pressure acutely. With long lead times – often more than two years – mounting backlogs and worldwide competition for limited manufacturing capacity, early procurement alone is no guarantee of timely project delivery.

These constraints are structural, not temporary and require strategic responses to secure supply.

Beyond equipment, access to raw materials is becoming a major bottleneck for energy delivery, with soaring demand for copper, rare earths, lithium and polysilicon outpacing production.

Managing interface risk

Today’s power systems are so interconnected that a delay in one component can stall an entire project. A completed data centre is useless without a live transmission line and a ready-to-run solar farm delivers no value if grid integration falls behind. Even a seemingly small setback – like a late transformer delivery – can disrupt the whole system, raising financial risks for all stakeholders.

This “interface risk”, where misaligned construction schedules prevent different project components from coming online together, has become one of the biggest threats to energy delivery.

Traditional coordination models are now a leading cause of delays and cost overruns. The winners will create system orchestrators – players that are able to look across the entire ecosystem and step in, financially or with decision making authority to manage timelines, create shared commissioning schedules, and to ensure every part of the value chain moves in sync.

Financing the whole chain

Funding integrated energy systems is a balancing act. Each element – from solar farms to end energy user needs its own financing and offtake. A missing piece along the chain means the entire ecosystem of projects can collapse. Innovative approaches like cross-asset guarantees, revenue pooling, and portfolio financing are emerging to align investors and spread the risk.

Lenders and equity partners are also calling for stronger governance and clearer coordination across all special purpose vehicles (SPVs) involved.

Strategic enablers in action

The Middle East has unique levers to pull. Sovereign wealth funds (SWFs) can invest across the value chain, align timelines and absorb early-stage risks, making them powerful “system orchestrator.” Export credit agencies (ECAs) can unlock supplier commitments and help secure scarce manufacturing capacity.

Governments can implement “system-wide” strategies – building or procuring the long lead time items, including grid infrastructure to open the bottleneck – which reduces risk for investors and accelerates growth in industrial zones, AI corridors, energy export projects and hydrogen valleys.

From projects to ecosystems

The future of the Middle East’s power sector will be judged not just by how many megawatts it can produce, but by how well it integrates generation, transmission, and consumption. Moving from isolated projects to fully connected ecosystems is essential for meeting national visions, powering AI and advanced industries, and achieving net-zero goals.

Those who lead this shift will define the region’s energy future – showing the world that with coordination, capital, and commitment, the Middle East can turn its ambitions into a resilient, competitive, and sustainable reality.

Energy stakeholders should focus on:

  • Grid-ready reliability to serve round-the-clock high-capacity loads from AI hubs, data centres, and industrial clusters
  • Securing supply chains for critical equipment and minerals through local manufacturing, strategic partnerships and sovereign-backed procurement
  • Managing interface risk to prevent project delays through system integration, shared commissioning schedules, and coordinated delivery
  • Innovative financing models that align multiple assets and stakeholders, from cross-asset guarantees to portfolio funding
  • Leveraging strategic enablers like SWFs, ECAs and critical path procurement policies to accelerate delivery and de-risk investment

The writer is a partner – Energy Transition at PwC Middle East.

Read: GCC power grid plans $3.5bn investment to expand regional links, renewables

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