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Hajj 2026: Saudi approves 73 companies for pilgrim services overhaul

The decision follows a comprehensive accreditation process aimed at strengthening service delivery standards ahead of the Hajj season

Nida Sohail
Nida Sohail

06 May, 2026

Hajj 2026: Saudi approves 73 companies for pilgrim services overhaul

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The Saudi Ministry of Hajj and Umrah on Tuesday, May 5, announced the approval of 73 companies qualified to provide services for domestic pilgrims.

The decision follows a comprehensive accreditation process aimed at strengthening service delivery standards ahead of the Hajj season.

The ministry said the companies were selected only after meeting all approved conditions and standards, which include strict organisational and operational requirements. Each provider demonstrated full readiness to deliver integrated services covering accommodation, transportation, catering, and a range of on-ground support services for pilgrims within the kingdom.

Read more-Hajj 2026: What pilgrims need to know about permits, fines and entry rules

According to a Saudi Gazette report said, the move forms part of an integrated operational framework designed to enhance service quality and reinforce contractual reliability across the domestic Hajj ecosystem.

Strengthening service quality and regulatory compliance

The ministry emphasised that the approval process is intended to improve the efficiency of the Hajj system and elevate the overall standard of services offered to pilgrims. By regulating the list of authorised service providers, authorities aim to ensure consistency, reliability, and accountability in service delivery.

It also urged all prospective pilgrims to review the official list of accredited companies and to engage exclusively through authorised channels when making arrangements. The ministry stressed that this approach safeguards pilgrims’ rights and guarantees access to verified and dependable services.

At the same time, the ministry warned against dealing with unlicensed operators, highlighting risks such as poor service quality, financial loss, and lack of legal protection.

Digital transformation enhancing pilgrim experience

The ministry highlighted major progress in digital transformation within the Hajj services sector. Dedicated electronic platforms for booking and contracting have been upgraded, allowing pilgrims to view available packages, compare offerings, and select services that best suit their needs.

All transactions are fully documented through digital systems, ensuring transparency and protecting the rights of both pilgrims and service providers. This shift is part of broader efforts to modernise Hajj operations and improve user experience through technology.

For the upcoming Hajj season, service packages have been diversified to cater to different segments based on service level and cost. These integrated packages include accommodation in multiple locations, various transportation options, catering services, and dedicated on-site support.

Officials said these offerings are designed to enhance the pilgrim journey from the initial booking stage through to the completion of rituals, ensuring comfort and ease throughout the pilgrimage experience.

Oversight, monitoring, and pilgrim safety

To ensure quality compliance, the ministry has strengthened its oversight mechanisms by introducing performance indicators that evaluate service providers against approved standards. Continuous monitoring is being carried out to ensure adherence and to identify areas for improvement.

Customer support channels have also been activated around the clock to address inquiries and feedback promptly during the Hajj season.

The ministry further reiterated the importance of compliance with all regulations and instructions governing Hajj procedures, noting that adherence to official processes contributes to a safe, organized, and seamless pilgrimage experience.

Fire breaks out at construction site in Dubai Marina, promptly contained

According to media reports, multiple emergency sirens were heard shortly after the outbreak, prompting a swift response from local authorities

Gulf Business
Gulf Business

06 May, 2026

Fire breaks out at construction site in Dubai Marina, promptly contained

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A fire incident was reported early on Wednesday morning at an under-construction building in Dubai Marina, in close proximity to the Al Habtoor Grand.

Initial observations from the area indicated that smoke became visible at approximately 7:30am, drawing attention from nearby residents and commuters.

According to media reports, multiple emergency sirens were heard shortly after the outbreak, prompting a swift response from local authorities. Visual evidence from the scene showed dense smoke billowing into the sky, with the plume visible across several parts of the marina district.

The affected structure is located only a few hundred metres from the Al Marsa Civil Defence, which serves as the primary emergency response unit for the area. Firefighting teams arrived promptly and initiated containment measures. Police authorities also implemented road closures along the access route adjacent to the hotel to ensure public safety and facilitate emergency operations.

By approximately 9:00am, the fire appeared to have been brought under control. Fire crews remained on-site, continuing cooling operations and assessing the affected sections of the building. Further details regarding the cause and extent of damage are awaited.

Donald Trump pauses Hormuz escort mission amid Iran talks

US Secretary of State Marco Rubio told reporters at the White House that the United States had achieved its objectives in its military campaign

Reuters
Reuters

06 May, 2026

Donald Trump pauses Hormuz escort mission amid Iran talks
Image: Getty Images/Image for illustrative purpose

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US President Donald Trump said on Tuesday he would briefly pause an operation to help escort ships through the Strait of Hormuz, citing “great progress” toward a comprehensive agreement with Iran.

Hours earlier, US Secretary of State Marco Rubio had outlined the effort that began on Monday to escort stranded tankers out of the Gulf. The strait has been virtually shut since the conflict began, blocking some 20 per cent of world oil supplies and igniting a global energy crisis.

“We have mutually agreed that, while the Blockade will remain in full force and effect, Project Freedom … will be paused for a short period of time to see whether or not the Agreement can be finalized and signed,” Trump wrote on social media.

There was no immediate reaction from Tehran, where it was early on Wednesday morning.

Shortly after Trump’s post, US crude oil futures fell $2.30 and broke below $100 per barrel, a much-watched threshold since the conflict sent energy prices soaring two months ago.

The White House did not immediately reply to a request for comment on what progress had been made, or how long the pause would last.

Rubio and other senior administration officials said earlier on Tuesday that Iran could not be allowed to control traffic through the strait.

Iran has effectively sealed off the strait by threatening to deploy mines, drones, missiles and fast-attack craft. The United States has countered by blockading Iranian ports and mounting escorted transits for commercial vessels.

The US military said on Monday it had destroyed several Iranian small boats, as well as cruise missiles and drones.

Rubio says main operation is over

Rubio told reporters at the White House that the United States had achieved its objectives in its military campaign, which was launched on February 28 alongside Israel.

“Operation Epic Fury is concluded,” Rubio said. “We’re not cheering for an additional situation to occur.”

One of Trump’s central objectives in launching military strikes against Iran was to ensure Tehran does not develop a nuclear weapon, something Tehran has denied seeking. However, Iran has not handed over more than 900 pounds of highly enriched uranium.

While Rubio was speaking, Britain’s Maritime Trade Operations agency reported that a cargo vessel had been struck by a projectile in the strait. Further details of the incident were not immediately available.

US Defense Secretary Pete Hegseth said earlier on Tuesday that the US had successfully secured a path through the waterway and that hundreds of commercial ships were lining up to pass through. The four-week-old truce with Iran was not over, he added.

“Right now the ceasefire certainly holds, but we’re going to be watching very, very closely,” he said.

General Dan Caine, chairman of the US Joint Chiefs of Staff, said Iranian attacks against US forces fell “below the threshold of restarting major combat operations at this point”.

Asked what Iran would need to do to violate the ceasefire, Trump said: “They know what not to do.”

‘Right to respond’

Shortly after Hegseth spoke, the UAE’s defence ministry said its air defences were again dealing with missile and drone attacks coming from Iran, though Iran’s joint military command denied carrying out attacks.

The UAE’s foreign ministry said the attacks were a serious escalation and posed a direct threat to the country’s security, adding that the Gulf Arab state reserved its “full and legitimate right” to respond.

Iran’s foreign ministry rejected Abu Dhabi’s statements, saying its armed forces’ actions have been solely aimed at repelling American aggression.

The US military said on Monday that two US merchant ships made it through the strait, without saying when, while shipping company Maersk said the Alliance Fairfax, a US-flagged ship, exited the Gulf under US military escort on Monday.

Iran denied any crossings had taken place.

Pakistan’s mediation efforts continue

The war has killed thousands as it has spread beyond Iran to Lebanon and the Gulf, and roiled the global economy. The head of the International Monetary Fund said on Tuesday that even if the conflict ended immediately, it would take three to four months to deal with the consequences.

Rubio said 10 civilian sailors were among those who had died in the conflict, adding that crew on vessels stranded in the waterway were “starving” and “isolated.”

Trump told reporters in the Oval Office that Iran’s military had been reduced to firing “peashooters” and Tehran wanted peace, despite public sabre-rattling.

The conflict is also pressuring Trump’s administration ahead of crucial midterm elections in November, as rising gas prices hit voters’ pockets.

Trump has said the US-Israeli attacks aimed to eliminate what he called imminent threats from Iran, citing its nuclear and ballistic missile programs and its support for Hamas and Hezbollah.

Iran has called the attacks a violation of its sovereignty and said that it has the right to develop nuclear technology for peaceful purposes, including enrichment, as a party to the Nuclear Non-Proliferation Treaty.

Diplomatic efforts to end the conflict have yet to yield results. US and Iranian officials have held one round of face-to-face peace talks, but attempts to set up further meetings have failed.

Iranian Foreign Minister Abbas Araqchi has said that peace talks were still progressing with Pakistan’s mediation.

He arrived in Beijing on Wednesday morning for talks with his Chinese counterpart on bilateral ties and regional and international developments, Iranian media reported. Trump is also due to visit China this month.

Dubai opens first phase of Al Mamzar beach project under wider Dhs3bn waterfront plan

The Al Mamzar development is part of a wider Dhs3bn public beach development programme that includes projects at Al Mamzar Corniche and Jumeirah 1

Neesha Salian
Neesha Salian

06 May, 2026

Dubai opens first phase of Al Mamzar beach project under wider Dhs3bn waterfront plan
Image: Dubai Media Office

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Dubai Municipality has opened Khor Al Mamzar Beach to the public, marking the first phase of the wider Al Mamzar Beaches development project, to expand public beaches and infrastructure as demand grows and position the emirate as the world’s best city to live in by 2040.

The beach was inaugurated by Marwan Ahmed bin Ghalita, director general of Dubai Municipality, alongside officials from government entities across Dubai.

Spanning 2.75 million square feet, Khor Al Mamzar Beach adds a new waterfront destination for residents, tourists and visitors in the Al Mamzar and Deira areas.

Khor Al Mamzar Beach: Upgrade in facilities

Dubai Municipality said the development includes a 3.6-km swimming beach, representing a 128 per cent increase in shoreline capacity, as well as a 300-metre night beach that operates 24/7.

The destination also includes what the municipality described as the region’s first floating walkway, alongside more than 5.5 km of running, walking and cycling tracks. Other facilities include an outdoor gym, beach volleyball court, padel courts and water-based activities such as kayaking.

The sandy beachfront has been expanded by 110 per cent to 182,000 square metres, while public facilities have increased by 400 per cent to 20. Food and beverage outlets have risen to 19, a 950 per cent increase, with Dubai Municipality saying additional investment opportunities are under development.

To improve safety, the municipality said infrastructure capacity had increased by 340 per cent, including the addition of 12 lifeguard towers and 12 emergency call points.

Badr Anwahi, chief executive of the Public Facilities Agency at Dubai Municipality, said the project was aimed at improving coastal infrastructure and strengthening Dubai’s appeal as a beach tourism destination.

Seven million visitors expected annually

Dubai Municipality said visitor numbers at Al Mamzar Beaches are expected to reach 7 million annually once the second phase at Al Mamzar Corniche is completed.

The Al Mamzar development is part of a wider Dhs3bn public beach development programme that includes projects at Al Mamzar Corniche and Jumeirah 1, alongside planned upgrades at Jumeirah 2, Umm Suqeim 1 and 2, and Jebel Ali Beach.

Dubai’s Emirates restores 96 per cent of global network after disruption

Emirates currently operates to 137 destinations across 72 countries, with more than 1,300 weekly frequencies, representing 75 per cent of its pre-disruption capacity

Gulf Business
Gulf Business

06 May, 2026

Dubai’s Emirates restores 96 per cent of global network after disruption
Image: Emirates

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Emirates said it has restored 96 per cent of its global network, marking a near-full return to operations following a period of disruption.

The Dubai-based airline said it has progressively resumed services in recent weeks across the Americas, Europe, Africa, West Asia, the Middle East and Gulf region, the Far East and Australasia.

Read more-UAE resumes normal air navigation operations after lifting temporary precautionary measures

Emirates currently operates to 137 destinations across 72 countries, with more than 1,300 weekly frequencies, representing 75 per cent of its pre-disruption capacity.

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Emirates transported between 4.7 million passengers between March 1 and April 30

The airline said it carried 4.7 million passengers between March 1 and April 30 despite operating on a reduced schedule during the disruption period.

Emirates said customers travelling on its network continue to have access to onboard services including regionally inspired meals, its ICE inflight entertainment platform, which offers more than 6,500 channels of content in nearly 40 languages, and onboard Wi-Fi.

The airline said Starlink connectivity is now available on 28 aircraft.

Customers booking from April 2 will receive one free date change across all cabin classes and can hold fares for 24 hours at no charge, Emirates said.

Eligible passengers with transit times in Dubai of between six and 26 hours can also access the airline’s Dubai Connect stopover programme, which includes hotel accommodation, airport transfers, meals and visa support where required.

Emirates added that Skywards members travelling on Emirates and flydubai flights between May 8 and August 31 can qualify for reduced tier requirements and bonus tier miles.

DBLC’s Salwa Aladidi on how Dubai’s Unified Licence is enhancing business identity

The director of the Business Data Management Department at DBLC shares how unified data systems are transforming everything from banking access and licensing efficiency to regulatory oversight

Neesha Salian
Neesha Salian

06 May, 2026

DBLC’s Salwa Aladidi on how Dubai’s Unified Licence is enhancing business identity
Image: Supplied

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Article Summary
Dubai's Unified Licence (DUL) simplifies business setup, providing a single, verified business identity. Over 900,000 DULs have been issued, streamlining interactions with banks and government organisations. Dubai has shifted to a fully digital investor journey, reducing duplication and processing times. DBLC uses customer feedback to address bottlenecks, focusing on improving the overall business experience and leveraging digital transformation and AI.

In recent years, Dubai has accelerated its push to simplify business setup, strengthen data-led governance, and remove friction across the investor journey. At the centre of this shift is the Dubai Unified Licence (DUL), a single source of verified business identity that is already reshaping how companies interact with banks, regulators, and government services across the emirate.

In this interview, Salwa Aladidi, director of the Business Data Management Department at the Dubai Business Registration and Licensing Corporation (DBLC), discusses how unified data systems are transforming everything from banking access and licensing efficiency to regulatory oversight.

Aladidi also explains how Dubai is moving toward a more connected, intelligence-led ecosystem that supports faster business growth while strengthening trust and transparency across the economy.

Against the backdrop of ongoing global economic and geopolitical uncertainty, what factors continue to make Dubai a stable and attractive platform for businesses and investors?

Dubai’s strength lies not only in its business-friendly environment, but in its proven ability to navigate periods of disruption and emerge stronger. The emirate has successfully managed global financial crises, the Covid-19 pandemic, and periods of regional uncertainty, and its response to each has been defined by the same qualities: decisive leadership, agility, adaptability and coordinated actions across government and the private sector. The current environment is no exception. The situation in Dubai remains stable, with public services operational and key sectors, including aviation, logistics, trade, and tourism, continuing to function.

Dubai has one of the world’s most advanced integrated systems for managing periods of disruption, built through years of institutional preparation and public-private coordination. This institutional readiness has been reinforced through decisive economic action. The Dhs1bn economic incentive package effective from April 1, demonstrates the speed and resolve with which Dubai’s leadership responds to support businesses and maintain economic momentum. Measures include the deferral of a range of government and licensing fees for three months, relief for the hospitality sector including the postponement of sales fees and the Tourism Dirham, and the extension of customs data grace periods from 30 to 90 days.

This resilience and action, combined with Dubai’s track record of recovery and growth, continues to reinforce its position as a stable and globally competitive hub for business and investment.

The Dubai Unified License is often described as a step-change for business identity and verification, how exactly is it reshaping banking access and reducing friction for companies operating in Dubai?

The Dubai Unified Licence (DUL), launched by Dubai Business Registration and Licensing Corporation (DBLC), part of the Dubai Department of Economy and Tourism (DET), has fundamentally changed how business identity is established, verified, and used across Dubai’s wider enterprise ecosystem. Since its rollout, more than 900,000 DULs have been issued to businesses across the emirate, reflecting the scale at which the system is now embedded into the business landscape.

What makes this significant is that business identity is no longer fragmented across multiple licences, jurisdictions, and datasets.

Today, every business in Dubai is anchored to a single, government-verified identity that consolidates legal structure, ownership, licensed activities, branches, and authorised signatories into one consistent and trusted source of data.

The practical impact has been considerable. Our partnership with Emirates NBD, one of the first banks integrated into the DUL framework it has cut the average time to open a business bank account which shows how significantly the system is changing the day-to-day experience for businesses.

Beyond banking, the DUL enables more seamless interactions across government and semi-government services, including the Ministry of Human Resources and Emiratisation (MoHRE), Dubai Electricity and Water Authority (DEWA), Dubai Trade, and the Roads and Transport Authority (RTA). Businesses now engage with essential services through a single verified identity, reducing duplication, improving data quality, and significantly enhancing ease of doing business.

Rather than repeatedly re-establishing credentials with each new entity, businesses engage through a trusted, standardised identity layer, shifting the process from repeated verification to faster validation, in turn improving confidence, transparency, and speed across the ecosystem.

Dubai consistently ranks high on ease of doing business. What specific structural or regulatory shifts in recent years have had the most tangible impact on improving the investor journey?

The most consequential shift has been structural rather than incremental: Dubai has moved from improving individual services in isolation to redesigning the entire investor journey around the needs of the business. This distinction matters as it explains why the impact has been felt across the lifecycle rather than at a single point of interaction.

The first dimension of this has been the transition to a fully digital, end-to-end journey through the Invest in Dubai platform. Rather than navigating multiple disconnected services, investors can now complete key steps through a single integrated interface, significantly reducing handoffs, duplication, and processing time.

The second catalyst has been targeted regulatory reform, including the expansion of 100 per cent foreign ownership, the streamlining of licensing requirements, and the elimination of redundant approvals, all of which have materially improved the speed and simplicity of market entry. This has created a more flexible operating environment without unnecessary administrative complexity.

The third shift has been the introduction of unified identity and data systems, principally the DUL and the Dubai Investor Number, which allow verified business information to be reused across multiple business touchpoints instead of being resubmitted at every stage.

Together, these changes have enabled Dubai to move from a transaction-based model to a lifecycle-based one, where the focus is not simply on completing administrative steps, but on enabling investors to move seamlessly from setup to operation and long-term growth.

From your vantage point, where are businesses still facing bottlenecks when setting up or scaling in Dubai, and how is DBLC working to eliminate these gaps?

At DBLC, our approach is firmly anchored in the voice of the customer, which serves as the primary guide for how we identify, prioritise, and address bottlenecks across the investor journey. We continuously capture investor feedback across every touchpoint from platform interactions to direct engagement and combine this with journey analytics to ensure that our improvements are driven by real customer needs.

Through this, we see that bottlenecks today are less about core processes, and more about the overall experience across multiple touchpoints. From a customer perspective, this includes how easily businesses can navigate next steps after licensing, how clearly requirements are understood, and how smoothly they transition into full operations.

For example, voice of customer insights consistently highlighted banking onboarding as a key friction point. In response, and guided by this feedback, we worked closely with partners to enable greater reliance on government-verified data reducing duplication, improving consistency, and supporting a faster, more predictable experience.

This same voice of customer approach continues to shape how we refine the broader journey. We are making the experience more intuitive, transparent, and connected simplifying guidance, improving clarity of requirements, and ensuring that services across entities are better aligned from the investor’s perspective.

The direction is clear: the voice of the customer is directly shaping how the journey evolves ensuring businesses can move from setup to growth with greater ease and confidence.

Digital transformation and AI are central to Dubai’s agenda, how are these technologies being deployed within licensing and data management to move from reactive governance to predictive, intelligence-led regulation?

The most tangible demonstration of how we address friction is the banking onboarding journey. Before DUL integration, opening a business bank account took an average of 65 days, whereas today it takes just five. That improvement came directly from listening to what businesses told us was slowing them down, then working with banking partners to build a solution grounded in government-verified data.

At DBLC, our approach is anchored in continuous business feedback, which serves as the primary guide for how we identify, prioritise, and address bottlenecks across the investor journey. We capture investor input across every touchpoint, from platform interactions to direct engagement, and combine this with journey analytics to ensure improvements are driven by real customer needs.

What this reveals is that bottlenecks today are less about core processes, and more about the coherence of the experience across multiple touchpoints: how easily businesses can navigate next steps after licensing, how clearly requirements are communicated, and how smoothly they transition into full operations.

For example, voice of customer insights consistently highlighted banking onboarding as a key friction point. In response, and guided by this feedback, we collaborated closely with partners to enable greater reliance on government-verified data, which reduced duplication, improved consistency, and supported a faster, more predictable experience.

This approach continues to shape how we refine the broader journey. We are making the experience more intuitive, transparent, and connected, simplifying guidance, improving clarity of requirements, and ensuring that services across entities are better aligned from the investor’s perspective.

Several leading banks are now integrated into the DUL system, including Emirates Islamic, Mashreq, Commercial Bank of Dubai, First Abu Dhabi Bank, Emirates NBD, Emirates Development Bank, and Ruya Bank. Integration has also expanded to government and semi-government entities, including MoHRE, DEWA, Dubai Trade, RTA, Ministry of Foreign Affairs, and Arab Financial Services. Each new integration reduces the point of friction that businesses previously had to navigate manually.

The direction is clear: the customer is directly shaping how the journey evolves, ensuring businesses can move from setup to growth with greater ease and confidence.

Digital transformation and AI are central to Dubai’s agenda. How are these technologies being deployed within licencing and data management to move from reactive governance to predictive, intelligence-led regulation?

The direction is set at the highest level. HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, has directed all Dubai government entities to integrate services for individuals and businesses into a unified digital ecosystem within one year. This mandate fundamentally reframes how licensing, data management, and investor services must operate. Rather than improving services in silos, the goal is a fully connected infrastructure where systems share data, anticipate needs, and deliver results seamlessly

Within licensing and compliance, this is already taking shape. Structured data from DUL enables regulators to identify inconsistencies and risk patterns at an earlier stage, shifting from reactive inspections to targeted, risk-based oversight. The ambition, consistent with Dubai’s digital transformation strategy, is for government performance to become 100 per cent data-based, supported by an algorithm bank of production-ready machine learning models and secure AI sandbox environments for testing and development.

At the same time, AI is embedded directly into the investor journey. It supports users in selecting the right activities, understanding requirements, and completing processes correctly the first-time reducing errors and delays at the point of interaction.

Policymaking is also becoming increasingly data driven. Real-time insights into business activity and sector performance allow regulations to evolve continuously, rather than through periodic updates. In this way, regulation anticipates challenges instead of merely reacting to them, creating a more agile environment for businesses and a more responsive system of governance.

Looking ahead to the Dubai Economic Agenda (D33), what role will smart regulation and unified data play in driving private sector growth and ensuring Dubai remains globally competitive?

The Dubai Economic Agenda, D33 features ambitious goals: to double the size of the emirate’s economy and further consolidate Dubai’s position as one of the world’s top three economic cities by 2033. Achieving this at scale requires an operating environment that minimizes friction as the economy grows, and that is precisely where smart regulation and unified data become essential.

At the heart of the next phase is the move towards a fully connected system, with unified data as its foundation. Through the DUL and the Dubai Investor Number, we now have a consolidated, real-time view of businesses and investors across the emirate. This enables faster decision-making, more effective policy design, and clearer visibility into where growth is taking place.

Smart regulation builds on this foundation by focusing on outcomes, applying risk-based approaches, and continuously adapting based on real-time market data. This creates a more agile business environment defined by faster processing and decision-making, greater trust through transparency and embedded compliance, and the scalability required to support emerging sectors and new business models.

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