Back to all kuwait news

Deloitte expands ServiceNow alliance into Kuwait

Deloitte will offer a comprehensive suite of capabilities built on the ServiceNow AI Platform

Gulf Business
Gulf Business

17 February, 2026

Deloitte expands ServiceNow alliance into Kuwait
Image: Getty Images

TT

16

Article Summary
Deloitte and ServiceNow are expanding their partnership to Kuwait, bringing digital transformation and AI-powered workflow solutions to public and private sector clients. Deloitte will offer advisory, implementation, and managed services based on the ServiceNow platform, focusing on IT, employee, and customer workflows. The alliance aims to modernize operations, enhance services, and support Kuwait's digital agenda across key sectors.

Deloitte has expanded its partnership with ServiceNow into Kuwait, reinforcing both firms’ commitment to accelerating digital transformation and enabling technology-led growth across the Middle East.

The move will see Deloitte bring ServiceNow’s digital workflow and AI-driven platform to clients in Kuwait, delivering integrated transformation programmes tailored to the needs of both public and private sector organisations.

Under the expanded partnership, Deloitte will offer a comprehensive suite of capabilities built on the ServiceNow AI Platform. This includes end-to-end advisory, design, implementation and managed services across IT, employee, customer and industry workflows. The alliance will also support sector-focused modernisation initiatives spanning government, financial services, energy and national infrastructure.

Delivery will be led by Kuwait-based teams, supported by Deloitte’s regional network and ServiceNow’s global expertise. Clients will also gain access to ServiceNow’s latest innovations, including AI-powered workflow automation and industry-specific solutions.

Tamer Charife, Deloitte Middle East technology and transformation growth leader, said: “Kuwait is entering a new phase of digital acceleration, and organizations need partners with proven expertise to deliver impact at scale. Expanding our partnership with ServiceNow strengthens our ability to help clients modernize operations, enhance services, and build institutions that are ready for the future.”

William O’Neil, area vice president, GCC, ServiceNow, said: “We are pleased to extend our partnership with Deloitte into Kuwait and are excited to see how Deloitte helps organizations drive efficiency, unlock productivity, and harness the power of AI-enabled workflows with ServiceNow.”

Rashid Bashir, partner, Technology & Transformation Leader, Deloitte Middle East, added: “This expansion reflects our commitment to supporting Kuwait’s ongoing modernization journey. By combining Deloitte’s advisory strength with the ServiceNow AI Platform, we look forward to helping organizations elevate service delivery, accelerate economic development, and improve citizen and customer experiences.”

The expansion marks a further milestone in the Deloitte–ServiceNow ecosystem across the region. By combining local expertise with global best practices, the alliance aims to help organisations embed new digital operating models, improve service resilience, enhance productivity through workflow automation and build scalable digital foundations for long-term growth.

Deloitte Middle East said it will continue investing in talent development and sector-focused innovation to support Kuwait’s digital transformation agenda.

Read: Kuwait plans $7bn pipeline stake sale amid funding shift

Global Village launches Ramadan family ticket offer with extended hours

Operating hours during Ramadan will run from 5:00pm to 1:00am from Sunday to Wednesday

Gulf Business
Gulf Business

17 February, 2026

Global Village launches Ramadan family ticket offer with extended hours
Image: Global Village

TT

16

Dubai’s Global Village has announced a limited-time Ramadan family promotion, introducing discounted entry bundles and extended evening operating hours as part of its seasonal programming strategy.

The multicultural destination is offering four entry tickets for Dhs30, with additional tickets priced at Dhs7.5 each. The promotion will be available exclusively at ticket counters from the first day of Ramadan and is subject to terms and conditions. The pricing initiative is positioned to drive higher family footfall during the Holy Month, traditionally a peak period for evening leisure activity across the UAE.

Operating hours during Ramadan will run from 5:00pm to 1:00am from Sunday to Wednesday, and until 2:00am from Thursday to Saturday.

Ramadan-themed gathering space

In addition to ticket discounts, Global Village has introduced Multaqa Global Village, a Ramadan-themed gathering space with free entry, designed as a communal area for families and groups. The space will host games and offer access to food and beverage options across the destination.

The Ramadan programming lineup includes live entertainment and cultural performances, including the Al Mandoos show on Fridays and Saturdays at 9:30pm between February 20 and March 7. A 25-piece Arabian Orchestra will perform daily on the Main Stage for 60-minute sets, alongside traditional musical acts and Ramadan-themed performances.

The destination will also host a special Ramadan drone show on February 20 at 9:30pm, as well as its regular Friday and Saturday fireworks displays at 10:30pm. A daily iftar cannon ceremony will mark sunset during the Holy Month.

Read: Ramadan in Dubai 2026: Fireworks, festivals and 30 nights of celebrations

Disney alleges Seedance AI used Star Wars, Marvel content

Disney has taken similar actions against Character.AI, demanding that the startup immediately stop the unauthorised use of its copyrighted characters

Reuters
Reuters

16 February, 2026

Disney alleges Seedance AI used Star Wars, Marvel content
Image: Getty Images

TT

16

Article Summary
Disney and Paramount Skydance have sent cease-and-desist letters to ByteDance, alleging copyright infringement in its Seedance 2.0 AI video generator. Disney claims unauthorized use of its characters, including Spider-Man and Darth Vader, to train the AI. ByteDance will strengthen safeguards, following viral videos generated by the tool and comparable to DeepSeek. Disney previously targeted Character.AI and has a licensing deal...

Disney has sent a cease-and-desist letter to ByteDance accusing the Chinese company of using Disney characters to train and power its Seedance 2.0 AI video generator without permission, a source familiar with the matter told Reuters.

Disney said ByteDance had pre‑packaged Seedance with a pirated library of copyrighted characters from franchises including Star Wars and Marvel, portraying them as if they were public-domain clip art, the person said.

The letter alleges Seedance is reproducing, distributing and creating derivative works featuring Spider-Man, Darth Vader, and other characters, the person added.

ByteDance will strengthen safeguards on its Seedance 2.0 AI video tool to prevent the unauthorised use of copyrighted characters and celebrity likenesses, the Chinese firm told the BBC on Sunday.

ByteDance did not immediately respond to Reuters’ request for comment.

Online news outlet Axios was the first to report on Disney’s move. Paramount Skydance has also sent a cease-and-desist letter to ByteDance, accusing the Chinese firm of engaging in “blatant infringement” of its intellectual property, Variety reported at the weekend.

Videos generated by Seedance 2.0, which was released last week, have gone viral in China including one of Tom Cruise and Brad Pitt in a fight. The AI model has been compared to DeepSeek and has been praised for its ability to produce cinematic storylines with just a few prompts.

Disney has taken similar actions against Character.AI, demanding that the startup immediately stop the unauthorised use of its copyrighted characters.

In December, Disney signed a licensing deal with OpenAI, letting the startup use characters from Star Wars, Pixar and Marvel franchises in its Sora video generator.

UAE weather alert: Visibility drops below 3,000m

Strong winds may lead to blowing dust and sand

Gulf Business
Gulf Business

16 February, 2026

UAE weather alert: Visibility drops below 3,000m
Image: Getty Images

TT

16

Article Summary
The UAE's NCM issued a weather alert for active northwesterly winds causing dust and sand. Starting at 10:30am and lasting until 6:00pm, the winds will reduce visibility below 3,000 meters in some coastal and inland areas. Open areas are particularly susceptible to blowing dust and sand.

The National Centre of Meteorology (NCM) has issued a weather alert warning of active to occasionally strong northwesterly winds across parts of the UAE, raising dust and sand and reducing horizontal visibility to below 3,000 metres in some coastal and inland areas.

In a statement issued today, the Centre said the conditions began at 10:30am and are expected to continue until 6:00pm.

View post on X

The strong winds may lead to blowing dust and sand, particularly in open areas.

Fresh deals alert: 10% cashback for Wio customers at Kibsons

Wio Bank is providing Kibsons with supply chain finance solutions designed to improve cash-flow visibility across its extensive supplier network

Gulf Business
Gulf Business

16 February, 2026

Fresh deals alert: 10% cashback for Wio customers at Kibsons
Image credit: Getty Images

TT

16

Article Summary
Wio Bank partners with Kibsons to bolster its supply chain via tailored financing solutions, improving cash flow for Kibsons' suppliers. Wio Business also provides wider group accounts for Kibsons. Wio Personal account holders receive 10% cashback on Kibsons purchases until April 2026, incentivizing spending and enhancing customer value. The partnership aims to streamline operations and provide financial benefits.

Wio Bank has announced a strategic partnership with Kibsons, the UAE’s homegrown fresh-food and e-commerce grocery retailer, aimed at strengthening supply chain operations while delivering added value for customers across the region.

The collaboration leverages Wio’s comprehensive business and personal banking solutions to support Kibsons’ fast-moving supply chain, ensuring smoother operations across import, distribution, retail, and e-commerce channels.

Read more- Middle East gets a bank account for content creators

The partnership highlights the growing role of integrated financial services in enabling local businesses to scale efficiently while maintaining operational excellence.

Financing solutions to streamline supply chain

Under the partnership, Wio Bank is providing Kibsons with tailored supply chain finance solutions designed to enhance liquidity and improve cash-flow visibility across its extensive supplier network. Kibsons, with its large and diversified supplier base, plays a critical role in keeping fresh food moving efficiently across the UAE.

“By supporting their supply chain and vendor ecosystem with flexible financing, we’re helping strengthen a real-economy network that millions rely on every day,” said Prateek Vahie, chief commercial officer at Wio Bank. “Kibsons is a trusted, homegrown brand that sits at the heart of how households across the UAE access fresh food. At the same time, our cashback offer gives customers a simple, meaningful way to save on essential spending, reinforcing our mission to embed financial value into the moments that matter in people’s daily lives.”

Halima Jumani, CEO at Kibsons, highlighted the operational benefits: “Fresh food is part of daily life for our customers, and we’re focused on embedding innovation and value into that everyday experience. Wio’s supply chain finance strengthens our operations and vendor ecosystem, enabling us to scale efficiently while maintaining the quality households expect.”

Exclusive customer benefits

The partnership also introduces exclusive perks for Wio Personal account holders. Until April 30, 2026, customers using their Wio card at Kibsons will receive 10 per cent cashback on purchases, up to Dhs2,500 per customer. The incentive is designed to reward everyday grocery spending while encouraging greater engagement with both brands’ services.

“This 10 per cent cashback offers a meaningful perk on weekly grocery spend,” Jumani said. “It’s a partnership that enhances how we operate behind the scenes while delivering tangible value to customers in their day-to-day lives.”

Expanding banking relationships

In addition to supply chain finance, Kibsons has opened wider group accounts with Wio Business, reflecting a broader banking relationship that extends beyond a single financial solution. This arrangement not only supports the current supply chain but also sets the stage for longer-term collaboration between the two organizations.

The partnership aligns with Wio Bank’s broader strategy to embed financial services into ecosystems where people and businesses already operate, supporting the UAE’s economic vision while simplifying access to modern, digital-first financial tools. By combining operational support with customer-focused rewards, Wio and Kibsons are creating an integrated approach to strengthen business efficiency while adding tangible value to everyday shopping experiences.

Ramesh Shukla, photographer who chronicled birth of the UAE, passes away aged 87

His extensive collection is preserved and displayed at both the Zayed National Museum and the Etihad Museum

Gulf Business
Gulf Business

16 February, 2026

Ramesh Shukla, photographer who chronicled birth of the UAE, passes away aged 87
Photo: Ramesh Shukla/Image: Motivate Media Group

TT

16

Article Summary
Ramesh Shukla, the "royal photographer" who documented the UAE's history, passed away at 87. His iconic images, including the signing of the UAE declaration, are embedded in the nation's memory and featured on banknotes. Shukla chronicled the UAE's transformation for over six decades, capturing key moments and everyday life. His work is preserved in museums and he was recently honored...

Dubai has lost one of its most important visual historians.

Veteran photographer Ramesh Shukla, widely regarded as the “royal photographer who chronicled the history of the UAE”, passed away on Sunday at the age of 87.

Shukla’s passing came after he suffered a cardiac arrest at Rashid Hospital in Dubai, his family confirmed. He is survived by his wife Tarun Shukla and son Neel Shukla.

For more than six decades, Shukla documented the UAE’s journey from its pre-union days to its emergence as a modern nation.

His lens captured some of the most defining moments in the country’s history, none more iconic than the image of the late Sheikh Zayed bin Sultan Al Nahyan signing the declaration that formed the UAE on December 2, 1971.

Taken at Union House on the day of federation, the photograph — along with Shukla’s equally famous Spirit of the Union image showing the founding leaders standing together beneath the UAE flag — has become embedded in the nation’s collective memory.

Both images now feature on the Dh50 banknote, cementing Shukla’s work as part of everyday life in the UAE.

Though “royal photographer” was never an official title, it was one bestowed on him by the late Sheikh Rashid bin Saeed Al Maktoum, in recognition of his unparalleled access to the country’s leadership and his role in documenting the formative years of the federation.

Speaking to local media, Shukla’s son Neel recalled a man whose life was defined by work, curiosity and relentless energy.

Despite battling heart problems over the past year, Shukla remained active until the very end.

“He wanted to work until the last day of his life,” Neel said. “Even yesterday, he was going through his photographs, writing and documenting.”

Born in India, Shukla moved to the Gulf in the 1960s and quickly established himself as a trusted chronicler of political, cultural and social life in the Emirates.

His archive spans decades of state visits, leadership moments and everyday scenes that together tell the story of a nation in motion.

His extensive collection is preserved and displayed at both the Zayed National Museum and the Etihad Museum, where his photographs serve as a visual record of the UAE’s early leadership and national milestones.

Shukla was honoured in November last year with the Lifetime Achievement Award at identity Design Awards 2025, organised by Motivate Media Group, recognising his more than six decades as an artist and storyteller.

Ian Fairservice, managing partner and group editor-in-chief of Motivate Media Group, paid tribute to Shukla’s legacy, at the event: “His timing could not be more extraordinary. The coastal sheikhdoms were developing at an astonishing rate and were shortly to join into the United Arab Emirates. Ramesh Shukla’s photographs now represent one of the most comprehensive photographic historical records of the country’s foundation and progress. They also capture the true spirit of the UAE and its people, providing a lasting record of life both then and now.

Starting in 1996, Shukla worked with Motivate Media Group over several years, during which time the company published 5 books in collaboration with him. All of those titles remain in print.

L to R: Neel Shukla, Ramesh Shukla (centre) with Ian Fairservice, managing partner and group editor-in-chief of Motivate Media Group, at the identity Design Awards 2025

On learning of Shukla’s passing, Fairservice commented: “It was my pleasure to know Ramesh as a friend and colleague over so many years, and my thoughts and prayers today are with his family.”

Just months before his passing, the family met with HH Sheikh Mohammed bin Zayed Al Nahyan and HH Sheikh Mohammed bin Rashid Al Maktoum, presenting Shukla’s photographs as a visual narrative of the UAE’s evolution.

More news in kuwait