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Could Dubai’s used cooking oil soon power vehicles as ENOC and municipality join forces?

ENOC and Dubai Municipality will explore a collection network to channel used cooking oil from homes and businesses into biodiesel production at Jebel Ali, linking waste recovery with local fuel manufacturing

Nida Sohail
Nida Sohail

22 October, 2026

Could Dubai’s used cooking oil soon power vehicles as ENOC and municipality join forces?

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ENOC Group and Dubai Municipality have agreed to explore a system for collecting used cooking oil across Dubai and converting it into biodiesel, as the emirate looks to recover more resources from waste and expand the use of alternative fuels.

The agreement focuses on collecting discarded cooking oil from restaurants, businesses and households for processing at ENOC’s plant in Jebel Ali. The proposed system would connect waste collection with local fuel production, potentially creating a dedicated supply channel for turning used oil into an energy resource, a WAM report said.

Engineer Marwan Ahmed bin Ghalita, director general of Dubai Municipality, and Hussain Sultan Lootah, group CEO of ENOC Group, witnessed the signing.

Read more: Salik signs deal with ENOC to enable smart payments at fuel stations

The agreement was signed by Ali Khalid bin Zayed Al Falasi, ENOC Group’s deputy MD of Commercial and Retail, and Engineer Adel Mohammed Al Marzouqi, CEO of Dubai Municipality’s Waste and Sewerage Agency, during ENOC’s participation at WETEX 2026.

Collection network would connect waste to fuel production

Under the proposed arrangement, Dubai Municipality would coordinate and oversee efforts to recover used cooking oil and discourage improper disposal.

ENOC would contribute its fuel production and supply capabilities, including the infrastructure needed to convert collected oil into biodiesel.

The partners have not outlined specific collection targets, implementation timelines or projected production volumes in the announcement. The initiative remains focused on exploring the development of the collection system and strengthening the connection between waste management and fuel manufacturing.

Used cooking oil can serve as a feedstock for biodiesel, giving discarded material another potential use instead of allowing it to enter waste streams through improper disposal. A coordinated collection network could help channel supplies from multiple sources into local processing facilities.

The proposed arrangement would also establish a direct link between oil recovery across Dubai and ENOC’s biodiesel production operations in Jebel Ali, keeping more of the process within the local economy.

ENOC points to demand for alternative fuels

Ali Khalid bin Zayed Al Falasi said expanding access to cleaner fuels and making better use of existing resources would be important in meeting the UAE’s future energy needs.

“Turning waste into fuel can help address both priorities, strengthening local production capabilities while supporting the transition to a lower-carbon economy,” he said.

Al Falasi added that combining the municipality’s waste management expertise with ENOC’s fuel production capabilities could connect the recovery of used cooking oil with the supply of alternative fuels.

ENOC introduced Biodiesel5 to the UAE market in 2017 and has since expanded its biodiesel offering to customers in the transport, logistics and construction sectors. The group has also invested in biodiesel production capabilities at Jebel Ali to support the wider adoption of alternative fuels.

The latest agreement builds on those existing operations by exploring whether recovered cooking oil can become a more structured source of feedstock for local production.

Municipality links initiative to circular economy goals

Al Marzouqi said the partnership was intended to strengthen integrated waste management and increase the recovery of resources from discarded materials.

“Through this collaboration, we aim to maximise resource recovery, reduce waste and support the long-term sustainability of the energy sector,” he said.

He added that converting used cooking oil into lower-carbon biofuel could support the development of alternative energy sources while reducing the environmental impact associated with waste.

The initiative aligns with Dubai’s broader efforts to improve resource efficiency and advance a circular economy, in which materials are recovered and reused rather than discarded after their initial purpose. It also supports the objectives of the UAE Circular Economy Policy 2031.

However, the environmental and economic benefits will depend in part on how the collection system is implemented, the quantity of oil recovered and the efficiency of its conversion into fuel.

WETEX showcases ENOC’s alternative fuel initiatives

ENOC’s participation at WETEX 2026 also includes displays of technologies associated with cleaner transport and alternative energy use, including a biodiesel delivery truck and a COBUS hydrogen bus.

The event provides the group with an opportunity to discuss alternative fuel adoption with government entities, industry partners and customers.

For Dubai Municipality and ENOC, the proposed used cooking oil system would bring waste recovery and fuel production into a single supply chain. Its next steps will determine how collection from households and businesses can be organised and how much recovered oil could ultimately contribute to local biodiesel production.

Etihad Rail to Yas Island attractions? New Miral partnership could make the journey easier

The agreement aims to address first- and last-mile transport, a key part of connecting railway journeys with destinations that are not directly accessible from stations

Nida Sohail
Nida Sohail

22 October, 2026

Etihad Rail to Yas Island attractions? New Miral partnership could make the journey easier

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Miral and Etihad Rail have signed a memorandum of understanding (MoU) to improve connections between Etihad Rail’s Abu Dhabi Mohamed bin Zayed City Station and Yas Island, linking rail passengers to the destination’s attractions through the Yas Express shuttle network.

The agreement aims to address first- and last-mile transport, a key part of connecting railway journeys with destinations that are not directly accessible from stations. Under the arrangement, passengers arriving at the station will be able to use the free Yas Express shuttle service to travel to Yas Island, according to a WAM report.

Free shuttle service links passengers to major attractions

The planned connection will give rail passengers access to several of Yas Island’s major attractions, including Ferrari World Yas Island, Abu Dhabi; Yas Waterworld Yas Island, Abu Dhabi; Warner Bros. World Yas Island, Abu Dhabi; and SeaWorld Yas Island, Abu Dhabi.

Read more: Yas Island to open 50-metre bungee attraction from Nov 1, tickets start from Dhs299

The partnership is intended to make journeys between the national railway network and the island more convenient by connecting train travel with an existing local transport service.

Lisa Goswell, SVP of Sales at Miral Destinations, said the collaboration would help improve access to Yas Island as visitor numbers continue to grow.

“As Yas Island continues to welcome guests from across the UAE and beyond, making travel to and around the destination as seamless as possible remains a key priority,” she said.

Goswell added that linking rail services with the Yas Express network would improve accessibility and convenience while supporting the UAE’s efforts to develop more sustainable transport options and expand its tourism sector.

Digital integration under consideration

The agreement also provides for the two organisations to explore digital connectivity between their transport systems. The longer-term aim is to create a more integrated journey, from travel on the national rail network to arrival on Yas Island.

Adhraa Almansoori, executive director of Commercial and Support at Etihad Rail Mobility, said the partnership would help make passenger rail a more practical option for travel across the UAE.

“Guided by the vision of the UAE’s leadership to build a more connected and integrated transport ecosystem, we are focused on making passenger rail a practical and convenient part of how people move across the country,” she said.

Almansoori said the arrangement would give passengers arriving at Abu Dhabi Mohamed bin Zayed City Station a connection to Yas Island and its attractions.

She added that partnerships of this kind could strengthen first- and last-mile connectivity and make it easier for passengers to combine rail journeys with other transport options.

Wider cooperation on mobility

The agreement forms part of a broader strategic partnership between Miral and Etihad Rail, with both organisations exploring further opportunities to improve transport links and access to destinations.

The companies said their cooperation would also support more sustainable travel choices and tourism growth across the UAE. However, the latest agreement focuses on connecting the Abu Dhabi station with Yas Island through the existing shuttle network, while further digital integration remains under consideration.

Critical PHP security flaws put millions of websites at risk worldwide

Two high-severity vulnerabilities could allow hackers to take control of servers, prompting urgent security updates

Rajiv Pillai
Rajiv Pillai

22 October, 2026

Critical PHP security flaws put millions of websites at risk worldwide
Image: Adobe Stock/Image for illustrative purpose

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Article Summary
Two critical 'PHP2Shell' vulnerabilities in PHP expose over 22 million websites to remote code execution risks. International authorities, including the UK's National Cyber Security Centre, urge organisations to apply emergency security patches immediately to prevent system compromises, as active exploitation attempts have already been observed.

Two critical security vulnerabilities have been discovered in PHP, the widely used programming language powering millions of websites worldwide, raising concerns over potential cyberattacks, data breaches and disruptions to online services.

The vulnerabilities, identified as CVE-2026-109618 and CVE-2026-109619, have each received a severity score of 9.2 out of 10 under the Common Vulnerability Scoring System (CVSS) version 4.0.

According to the PHP security advisory, the flaws could allow unauthenticated attackers to remotely execute malicious code on vulnerable servers, potentially gaining control of affected systems without requiring login credentials.

The PHP development team released emergency security updates on October 21, urging organisations, website administrators and hosting providers to install the patches immediately.

The vulnerabilities have been collectively dubbed ‘PHP2Shell’ by cybersecurity researchers.

PHP vulnerability: Millions of websites potentially exposed

PHP is one of the internet’s most widely used server-side programming languages and underpins popular content management systems, including WordPress, Drupal and Joomla.

Cybersecurity company Wiz said its researchers had uncovered multiple critical vulnerabilities in PHP’s core engine, including flaws capable of exposing sensitive information and enabling remote code execution.

Unlike vulnerabilities affecting individual website plugins or applications, these security weaknesses exist within PHP itself, potentially exposing a broad range of websites and enterprise applications.

Wiz said PHP powers approximately 70 per cent of websites globally, highlighting the scale of the potential exposure.

Meanwhile, cybersecurity firm Palo Alto Networks’ Unit 42 reported identifying more than 22.6 million exposed instances potentially vulnerable to the two flaws, based on its telemetry. The figure represents potential exposure rather than confirmed compromises.

Successful exploitation could allow attackers to steal sensitive business information, compromise websites, execute unauthorised commands or disrupt online operations.

Cybersecurity agencies issue urgent warnings

The discovery has prompted warnings from international cybersecurity authorities.

In a joint statement issued on October 21, the European Union Agency for Cybersecurity (ENISA), European Commission, Europol and other European cybersecurity bodies urged organisations to take immediate action.

The agencies advised businesses to identify PHP-based applications, coordinate with hosting providers and prioritise security updates for internet-facing systems.

The UK’s National Cyber Security Centre (NCSC) also issued an alert calling for urgent mitigation measures.

Cybersecurity researchers have warned that Apache servers using the mod_php configuration face particularly serious risks, with a demonstrated exploit capable of triggering before application code begins running.

PHP releases emergency security patches

The PHP development team has released four updated versions to address the vulnerabilities:
– PHP 8.5.12
– PHP 8.4.27
– PHP 8.3.36
– PHP 8.2.35

Organisations operating older PHP installations are also being urged to assess their exposure, as versions 8.1 and earlier no longer receive regular security updates from the PHP project.

Although temporary mitigation measures are available, PHP maintainers have stressed that upgrading to a patched version is the only complete solution.

What the PHP security threat means for businesses

The vulnerabilities present significant risks for enterprises relying on PHP-powered websites, customer portals, e-commerce platforms and other digital services.

For organisations across the UAE and wider GCC, the discovery highlights the importance of maintaining updated web infrastructure, particularly as businesses accelerate digital transformation and expand their online operations.

Potential consequences of a successful attack include unauthorised access to customer information, service disruptions, financial losses and reputational damage.

Security researchers have also reported evidence of exploitation attempts targeting the vulnerabilities.

Cloudflare has observed attack traffic associated with the flaws, including attempts to bypass existing security protections, according to cybersecurity firm Qualys.

Businesses have been advised to conduct immediate security assessments, identify potentially affected PHP installations and coordinate with their technology vendors to deploy the latest patches.

Organisations unable to update immediately should consider restricting public access to vulnerable applications until the necessary fixes can be installed.

The incident underscores the growing cybersecurity risks associated with vulnerabilities in widely deployed software components, where a single weakness can potentially affect millions of websites and business applications globally.

Emirates offers tourists 7,200 bonus Skywards Miles for Dubai visits

The limited-time Mile-A-Minute promotion rewards eligible international visitors travelling to Dubai on Emirates or flydubai until December 13

Rajiv Pillai
Rajiv Pillai

22 October, 2026

Emirates offers tourists 7,200 bonus Skywards Miles for Dubai visits

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Article Summary
51 December (51) 52 2026.

Emirates Skywards, the loyalty programme of Emirates and flydubai, has relaunched its Mile-A-Minute promotion, allowing eligible international travellers to earn one bonus Skywards Mile for every minute spent in Dubai, up to a maximum of 7,200 Miles.

The limited-time offer is available to Emirates Skywards members residing outside the UAE who register and book eligible return flights between October 21 and November 5, 2026, for travel to Dubai between October 21 and December 13, 2026.

The promotion, first introduced in 2021, returns as Dubai enters its peak winter tourism season, offering additional loyalty rewards to visitors booking holidays or stopovers in the emirate.

Members can earn the bonus Miles in addition to the standard Skywards Miles accumulated on eligible Emirates and flydubai flight tickets.

Emirates Skywards Mile-A-Minute offer: How it works

Under the promotion, eligible members receive one bonus Skywards Mile for each minute spent in Dubai, with rewards capped at 7,200 Miles.

The maximum reward is equivalent to five days in Dubai, although travellers can stay longer under the offer’s eligibility conditions.

The promotion is available across all cabin classes and fare types on Emirates and flydubai.

To qualify, travellers must register for the promotion by November 5, book an eligible return flight originating outside the UAE during the promotional booking period and travel to Dubai by December 13.

Eligible stays must be at least 24 hours and no longer than 30 days.

Bonus Miles will be calculated using scheduled arrival and departure times in Dubai and automatically credited to eligible members following their stay.

Travellers who are not currently Emirates Skywards members can join the programme free of charge and register for the promotion before the booking deadline.

Additional Skywards rewards available in Dubai

Beyond the Mile-A-Minute promotion, Emirates Skywards members can earn additional Miles through the programme’s hotel, retail and lifestyle partners.

These include eligible stays at Atlantis The Palm, selected desert safaris and sightseeing experiences with Arabian Adventures, and purchases at participating outlets in Dubai Mall.

Members can also earn Miles through the Skywards Everyday app, which allows users to link up to five payment cards and collect rewards on eligible purchases at participating businesses across the UAE.

The loyalty programme enables members to redeem accumulated Miles for Emirates and flydubai flights, upgrades, hotel stays and selected experiences.

Members can also use the Cash + Miles option to reduce the cash cost of eligible flight bookings.

The promotion is part of Emirates Skywards’ wider loyalty offering, which rewards members for flights and spending with participating partners.

Full terms and registration details are available on the official Emirates Mile-A-Minute offer page.

How Monther Darwish is taking Palazzo Hospitality from Dubai to the world

At Palazzo Versace Dubai, that means viewing the property as an ecosystem encompassing rooms, restaurants, wellness, events, celebrations, gifting, partnerships and lifestyle experiences

Rajiv Pillai
Rajiv Pillai

22 October, 2026

How Monther Darwish is taking Palazzo Hospitality from Dubai to the world

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Article Summary
Founded by Monther Darwish, UAE-based Palazzo Hospitality is expanding internationally, with over 10 projects across the Middle East and Africa.

For Monther Darwish, change is less a disruption to hospitality than a permanent feature of the business.

The founder and chairman of Palazzo Hospitality and MD of Palazzo Versace Dubai has spent years operating in an industry where traveller expectations, technology and competition rarely stand still. His response has been to build a hospitality business designed to move with them.

“Hospitality is constantly evolving, and standing still is not an option. Our focus has always been on finding opportunity in change, strengthening our core business, creating new revenue streams and continuing to invest in the future.”

That philosophy increasingly defines Palazzo Hospitality. Founded by Darwish in 2019, the UAE-based group spans hotel management, development, commercial operations, interior design and brand management. At its centre remains Palazzo Versace Dubai, but its ambitions now extend considerably further, with more than 10 projects in the pipeline as it targets expansion across the Middle East, Africa and selected international markets.

The strategy reflects a wider shift in hospitality. Occupancy remains fundamental, but growth increasingly depends on creating multiple reasons for customers to interact with a hotel, whether or not they are staying overnight.

At Palazzo Versace Dubai, that means viewing the property as an ecosystem encompassing rooms, restaurants, wellness, events, celebrations, gifting, partnerships and lifestyle experiences.

Turning experiences into revenue

One example came through Palazzo Versace Dubai’s summer campaign. Rather than relying on significant conventional advertising spend, the hotel activated relationships with media partners, influencers and content creators, supported by PR, while packaging experiences across the property at different price points.

Rooms started from Dhs499, selected food and beverage experiences from Dhs499 for two, Giardino breakfast was offered at Dhs125 for two, La Vita at Dhs199 and spa experiences at Dhs399.

The campaign sold more than 5,000 vouchers, generating approximately Dhs1.35m in revenue. Beyond immediate sales, the strategy provided customers with different entry points into the hotel, potentially converting a restaurant, spa or leisure visit into a longer-term relationship with the brand. That approach is also evident in e-gifting, which has developed into a direct revenue channel. By packaging rooms, dining, wellness and lifestyle experiences as products that can be purchased before a customer has decided to visit, Palazzo Versace Dubai is effectively adding a retail layer to its hospitality business.

During the summer, more than 8,900 vouchers were sold through the platform, generating approximately Dhs2.4m. For Darwish, however, diversification is not simply about adding products. The underlying test is whether innovation produces tangible value.

“Innovation for us is not about technology for the sake of technology,” he says. “Whether it is AI, digital performance or a new commercial concept, it has to make the guest journey better, make our teams more effective or create measurable value for the business.”

Putting AI to work

That philosophy is particularly relevant as artificial intelligence becomes more prominent across hospitality.

At Palazzo Versace Dubai, one of the most visible examples is Laura, an AI-powered digital human assistant designed to support guest enquiries while transferring conversations to hotel employees when human intervention is required.

During Laura’s first 10 weeks, the system handled 5,005 conversations, resolving 87.2 per cent without escalation. Another 641 conversations were transferred for further assistance. More significantly from a commercial perspective, those interactions contributed to an identified pipeline valued at $3.27m.

The hotel has since expanded Laura’s role through an outbound calling campaign, testing whether conversational AI can move from responding to enquiries to supporting proactive commercial outreach at scale. For Palazzo Hospitality, the objective is not to automate luxury hospitality at the expense of personal service. Instead, technology can handle high-volume and repetitive interactions, while employees concentrate on areas where human attention provides greater value.

Digital marketing is being subjected to a similarly commercial test. During the summer, Palazzo Versace Dubai’s Rooms Search and Performance Max campaigns generated more than 800,000 impressions and 88,000 clicks, translating into 116 confirmed bookings, 352 room nights and more than Dhs274,000 in attributed revenue.

Digital bookings increased approximately 70 per cent year on year during the period, while room nights rose 55 per cent and attributed revenue increased 65 per cent. The principle is straightforward: digital visibility matters, but turning that attention into business matters more.

Beyond the hotel stay

Commercial diversification also extends to meetings, events and celebrations.

Despite pressure across the hospitality and events landscape during the first half of 2026, Palazzo Versace Dubai’s Events & Catering revenue outperformed the corresponding period a year earlier.

The segment illustrates the commercial value of treating a luxury hotel as a destination rather than simply accommodation. A corporate conference can generate room nights and dining revenue, while a wedding can combine accommodation, banqueting and celebrations across multiple areas of the property.

Supporting this strategy is Grazie, Palazzo Versace Dubai’s Partner Reward Programme, which recognises corporate partners, event companies and travel management companies generating qualifying direct business across rooms, meeting facilities and event spaces. The wider objective is to bring different audiences into the hotel and give them reasons to return, whether for another event, a restaurant visit, wellness experience or future stay.

Taking UAE expertise abroad

While Palazzo Versace Dubai remains the flagship, the next stage of Darwish’s strategy increasingly lies beyond the UAE. The clearest expression so far is Ezulwini Palazzo in the Kingdom of Eswatini.

The property was officially opened by His Majesty King Mswati III during celebrations marking the King’s birthday and 40 years on the throne. Soon afterwards, Ezulwini Palazzo played a role in the OACPS–EU conference programme held in Eswatini from May 7-14, 2026. For Palazzo Hospitality, the development represents more than geographic expansion. It is also an opportunity to demonstrate whether hospitality expertise built in the UAE can be successfully adapted to a different destination and operating environment.

The objective is not to recreate Dubai elsewhere. Instead, the group aims to combine its management standards and commercial expertise with the culture, character and requirements of individual markets.

Darwish says: “Palazzo Versace Dubai gave us a strong foundation, but our ambition has always extended beyond a single property. As Palazzo Hospitality grows internationally, our objective is to take the expertise we have built in the UAE into new markets while creating something that is relevant to each destination.”

That philosophy will become increasingly important as the company scales. With more than 10 projects in the pipeline, Palazzo Hospitality is focusing its next phase of growth on the Middle East, Africa and selected international markets.

Built for the next phase

Darwish’s entrepreneurial career began in the early 2000s and, in 2007, he was recognised by His Highness Sheikh Mohammed bin Rashid Al Maktoum with the Young Business Leader of the Year Award for his business achievements and innovative vision. He became a partner in Palazzo Versace Dubai in 2013 and its managing director in 2017, before establishing Palazzo Hospitality two years later.

Today, the group’s growth strategy rests on four broad pillars: resilience through changing market conditions; commercial innovation that creates revenue beyond rooms; technology that improves engagement and conversion; and international expansion adapted to individual destinations. For Darwish, those elements are interconnected. AI has to improve the guest journey or commercial performance. Marketing has to translate attention into revenue. Hotels need to create reasons to visit beyond an overnight stay. And international expansion has to reflect individual destinations rather than impose a single formula.

For a company built on the foundation of one of Dubai’s most distinctive luxury properties, the next chapter is therefore about more than adding hotels to a portfolio. It is

about taking the commercial and operational expertise developed in the UAE and demonstrating how effectively it can travel.

Skills get you through the door, but who opens it? The new rules of career growth in the UAE

Arda Atalay, regional director at LinkedIn, MENA, said skills and experience remain the strongest drivers of career opportunity in the UAE, but they do not speak for themselves

Nida Sohail
Nida Sohail

22 October, 2026

Skills get you through the door, but who opens it? The new rules of career growth in the UAE

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Article Summary
While qualifications remain essential in the UAE labour market, professional networks provide the visibility needed to turn skills into opportunities.

A strong CV can demonstrate what a candidate has achieved, the qualifications they hold and the experience they bring to the table. But in the UAE’s changing labour market, getting noticed may depend on something that cannot easily be captured in a list of credentials: the professional relationships that make those achievements visible.

Networking is not necessarily replacing competence as a driver of career advancement. Instead, it is becoming an important link between what professionals can do and whether the right people know they can do it.

That distinction matters for jobseekers navigating a competitive market. Submitting an application may put a candidate into consideration, but professional visibility, trusted introductions and relationships built over time can also influence how people discover opportunities, exchange information and connect with potential employers.

Read more: You clicked ‘Apply’ — now what? What GCC hiring platforms really do with your resume

Arda Atalay, regional director at LinkedIn, MENA, said skills and experience remain the strongest drivers of career opportunity in the UAE, but they do not speak for themselves.

“Networks can help people make their expertise visible, learn where opportunities are emerging, and build relationships with people who can open a door or make an introduction,” he said.

The implication for professionals is clear: qualifications remain essential, but the ability to communicate their value and build credible professional relationships can help determine whether their experience reaches the people who matter.

Competence still counts, but visibility matters

The idea that professional connections can influence career access often invites a familiar question: does who you know now matter more than what you know?

The UAE findings cited by LinkedIn suggest a more complicated picture. Skills and experience remain the leading factor professionals associate with access to opportunities, while professional networks can help translate those capabilities into career prospects.

The distinction is particularly striking within human resources. According to Atalay, 36 per cent of HR professionals in the UAE identify a strong professional network as the biggest driver of career access, compared with 25 per cent who point to skills and experience.

That finding does not necessarily mean relationships outweigh competence. Rather, it may reflect HR professionals’ closer understanding of how recruitment, professional visibility and introductions can connect qualified people with opportunities.

For employers, the same principle works in reverse. Professional networks can help organisations stay connected to talent, identify emerging skills and maintain access to people who may be suitable for future roles.

Atalay said networks should be viewed as part of the infrastructure supporting a healthy labour market, rather than as a substitute for merit.

For candidates, the practical question is what happens after an application is submitted. A CV may establish that someone meets the requirements for a position. A professional reputation, evidence of measurable achievements and credible recommendations can provide additional ways for others to understand that person’s capabilities.

The confidence gap behind networking

Despite widespread recognition of networking’s value, putting it into practice remains a challenge.

LinkedIn’s research found that 64 per cent of HR professionals in the UAE agree they are making the most of their professional networks, a proportion Atalay said is substantially higher than in other industries covered by the survey. Yet 39 per cent of UAE HR professionals also say they lack confidence when approaching people.

The apparent contradiction reveals a gap between understanding the importance of relationships and feeling comfortable building them.

Professionals may recognise that connections can help them learn about opportunities or gain industry insight, while still worrying about how to initiate a conversation, what to say or whether contacting someone unfamiliar could appear intrusive.

Yet the willingness to help appears considerably stronger than that hesitation might suggest. The research found that 86 per cent of UAE professionals surveyed would help someone who approached them for career support, even if they did not know that person personally.

“The barrier is often not willingness on either side. It is confidence and knowing how to make the first move,” Atalay said.

That gap has implications for jobseekers and employers alike. If professionals assume that unfamiliar contacts will be unwilling to help, they may avoid conversations that could offer useful advice, industry knowledge or an introduction to a potential employer.

Equally, people who already have established relationships may find it easier to learn about opportunities that are less visible to outsiders. The challenge is ensuring that access to professional information does not depend solely on the connections someone already possesses.

Why even HR professionals struggle to build relationships

Working in human resources does not automatically make someone confident about personal networking.

Atalay drew a distinction between managing relationships as part of a job and building a professional network independently. In a workplace, the purpose of an interaction is usually clear: colleagues are discussing a task, resolving an issue or working towards a shared objective.

Personal networking can be less straightforward. Professionals may be uncertain about whom to approach, how to begin a conversation or whether their efforts will appear transactional.

The solution, Atalay argued, is to treat networking as a skill that can be developed rather than an ability people are simply expected to possess.

That can mean contributing to an industry discussion, asking a thoughtful question, following someone’s professional commentary or maintaining relationships before a specific need arises.

For candidates, this approach shifts networking away from the idea of asking strangers for favours. It becomes a process of participating in professional conversations, exchanging knowledge and building familiarity over time.

Such relationships may not lead directly to a job offer. They can, however, help candidates understand changes in their industry, identify skills in demand and become more visible to people who work in their field.

A regional divide in networking confidence

The research also points to differences between the UAE and Saudi Arabia, suggesting that networking behaviour cannot be explained by a single regional pattern.

UAE HR professionals are more likely than professionals in other UAE industries to report lacking confidence when approaching people. Saudi HR professionals, by contrast, show the opposite pattern, according to Atalay.

He also pointed to a broader trend in Saudi Arabia, where 45 per cent of professionals surveyed said they were putting greater effort into building their networks.

The findings suggest that recognising the value of relationships does not automatically translate into the same levels of confidence or participation across markets.

For businesses operating across both countries, that distinction matters. Approaches to professional development that focus only on encouraging people to network may fall short if employees also need practical guidance on how to do so.

The issue becomes particularly relevant as Saudi Arabia pursues the economic transformation associated with Vision 2030.

According to Atalay, 46 per cent of Saudi professionals surveyed said networks could help people access the skills needed for the future economy. Among Saudi HR professionals, 54 per cent linked networks to access to major national projects, while 49 per cent associated them with entrepreneurship and business opportunities.

As new sectors develop and demand for different capabilities changes, professional relationships can help people understand where opportunities are emerging and what skills they may need to pursue them.

Can networking widen access rather than reinforce privilege?

The growing importance of professional visibility also raises a difficult question: could networking favour people who already have access to influential contacts?

The answer depends partly on how professional networks are built and used. If opportunities circulate only within established circles, candidates without existing connections may struggle to become visible, regardless of their qualifications.

Atalay said professionals new to the UAE and those starting their careers are among the groups considered more vulnerable to missing opportunities when they lack visibility or connections. In Saudi Arabia, people outside major business hubs may also benefit from stronger networks.

For networking to broaden access, it must extend beyond familiar circles. That means creating opportunities for people to exchange knowledge, seek advice and establish relationships without needing an existing personal introduction.

The survey’s findings on willingness to help suggest there may be room to do so. In addition to the 86% recorded in the UAE, 90% of Saudi professionals surveyed said they would support someone seeking career help even if they did not know them personally.

Atalay said those findings indicate that professional ecosystems may contain more willingness to help than individuals realise.

The value of a network, therefore, is not simply the number of contacts a person has. It also lies in whether those relationships enable knowledge to circulate, introductions to happen and people to navigate changes in their careers.

Guidance could be the missing link

Despite awareness of networking’s benefits, many professionals say they have not received enough guidance on building professional relationships.

The research found that 43% of HR professionals in the UAE and 41% in Saudi Arabia considered the guidance they had received insufficient.

That points to a gap in professional development. Networking is often treated as an instinctive activity, even though approaching unfamiliar people, sustaining conversations and building mutually useful relationships can require practice.

Atalay said better guidance could help address both confidence and access by making the first step less intimidating and showing professionals how to connect with people beyond their existing circles.

For employers, that may mean treating relationship-building as a practical professional skill rather than leaving employees to work it out independently. For jobseekers, it means looking beyond the CV to how they communicate their expertise, participate in their industry and maintain credible connections.

None of this makes qualifications or demonstrated results less important. A professional introduction cannot, on its own, replace the ability to perform a job. Nor does a large network guarantee a successful application.

But a CV is only one part of how a candidate’s value becomes known.

In a labour market where skills, experience and professional visibility intersect, the decisive moment may not be when an application is submitted, but when someone recognises the value behind it.

The question for jobseekers is no longer simply whether their CV is strong enough. It is whether the right people can see what they bring to the table, and whether the relationships they build help that value reach them.

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