Most UAE EV repairs completed within two weeks as sector tackles parts delays
Shory and EVS data shows nearly 90 per cent of repairs handled by the network are completed within two weeks, but specialist components can take significantly longer to source
09 September, 2026
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Nearly 90 per cent of electric vehicle repairs handled through Electric Vehicle Services’ (EVS) UAE network are completed within two weeks. However, shortages of specialist parts and the complexity of some repairs continue to create longer delays, according to data released by AI-driven insurtech firm Shory and EVS.
The companies said up to 45 per cent of repairs handled by the network were completed within three days, while between 65 and 75 per cent were finished within one week.
Routine servicing and minor repairs typically take between one and two days, according to the analysis.
More complex work involving high-voltage batteries, power electronics, charging systems and software diagnostics can take considerably longer and requires specialist equipment, safety procedures and trained technicians.
Lead times for some high-voltage battery components can stretch to between four and 12 weeks or longer because of reliance on global supply chains, the companies said.
The findings highlight a growing challenge for the UAE automotive sector as electric vehicle adoption increases and the aftersales industry adapts to the different technical requirements of battery-powered vehicles.
Shory cited research from Astute Analytica that said only 15 per cent of repair shops in the UAE currently have EV-trained technicians.
Aoun Al Smadi, CEO of Shory UAE, said a gap remained between consumer expectations and the realities of maintaining and repairing electric vehicles.
“Many drivers expect a simpler maintenance experience, which is true for routine servicing, but the reality is that more advanced repairs require a completely different ecosystem, from specialised diagnostics to integrated repair networks,” Al Smadi said.
He said insurers could play a greater role in improving transparency and giving customers more predictability around the repair process.
Saeed Aljunaibi, founder and CEO of EVS, said access to parts and appropriately trained technicians was critical to reducing the time vehicles spend off the road.
“The biggest challenge after an accident isn’t identifying the damage, it’s having the right infrastructure to repair the vehicle properly,” he said.
EVS said it had invested in EV spare-parts inventory, specialist equipment and repair capabilities in the UAE as it seeks to reduce repair times.
The companies said closer integration between insurers, repair networks and supply chains would become increasingly important as the country’s electric vehicle fleet expands.
Shory offers motor, home, health and pet insurance in the UAE. It is part of First.tech and Judan Financial Holding, IHC’s financial services platform.
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