Amazon opens its largest delivery station in Abu Dhabi
Now Reading
Amazon opens its largest delivery station in Abu Dhabi

Amazon opens its largest delivery station in Abu Dhabi

The 4,700sqm delivery station is the second largest in the country and provides same-day and next-day deliveries to customers

Zubina Ahmed
Amazon Abu Dhabi Delivery Station

A delivery station marks the beginning of the ‘last mile’ – the last leg in the journey of a package as it makes its way to a customer’s doorstep.E-commerce retailer Amazon has announced the opening of its largest delivery station in Abu Dhabi on June 23. It is the second-largest delivery station in the country and provides same-day and next-day deliveries to customers throughout the city, including those residing in Al Samha, Al Shawamekh, the Yas and Saadiyat Islands, Bani Yas and Al Wathba.

“This is our newest delivery station in the UAE and our first in Abu Dhabi. Spread over 4,700 sqm, here we sort packages, load delivery vehicles and head out for delivery to customers. We receive thousands of packages here every day. They are then sorted based on their route, pre-decided by our technology and loaded on to the right van that will take them to the accurate address and to the customer,” said Lee Shepherd, director Amazon Logistics, MENA Operations.

“Technology is the backbone of our operations. Our associates work in symphony with our backend technology to speed up deliveries for customers. Complex algorithms map the route of a package in the most efficient way possible. Once a package arrives at this delivery station, the technology sorts packages by zones to maximise delivery efficiency,” he adds.

Amazon Abu Dhabi Delivery Station_Van

Abu Dhabi has established itself as a testing ground for innovation, with advanced infrastructure and an enabling environment.  In November last year, Amazon had a successful collaboration with Abu Dhabi Investment Office (ADIO) to announce that it will build a fulfillment centre in the region in Abu Dhabi by 2023. Today, as they announce yet another facility in Abu Dhabi, ADIO is once again supporting their efforts to  bring state-of-the-art last mile technology and advanced logistics capabilities to the Emirate.

Abdulla Abdul Aziz AlShamsi, acting director general of ADIO said: “The partnership between Amazon and ADIO reflects the ease of doing business in Abu Dhabi and the long-term growth opportunities available in the emirate. Amazon supports our vision for sustained investment in innovation and is bringing the latest logistics technologies to the region. The opening of Amazon’s new delivery station and planned Fulfillment Centre in 2023 will establish Abu Dhabi as a major global hub for ecommerce and logistics.”

Read: Amazon Web Services to open data centres in the UAE

Sorting in Amazon Abu Dhabi Delivery Station

A variety of jobs are available at the new delivery station for full-time and part-time employees. Training programmes are available to all employees in the UAE, including delivery station associates, operations, health and safety specialists, supply chain technology developers, and analytics specialists. It will help up-skill UAE talent in the future-facing e-commerce sector. The station will also create new opportunities for delivery service partners in the country.

Ronaldo Mouchawar, vice president of Amazon Middle East and North Africa said: “Amazon remains steadfast in its commitment to innovating on behalf of our customers. We pride ourselves on working alongside partners such as the Abu Dhabi Investment Office, who share our focus on innovation and providing the right resources and logistics to enable businesses and talent in Abu Dhabi to excel in the digital economy. By empowering the wider ecommerce ecosystem to get products to customers faster and more conveniently, we are ultimately improving the shopping experience for all customers.”

Amazon Abu Dhabi Delivery Station sorting

Supporting Abu Dhabi’s efforts to encourage innovation, the delivery station operates using Amazon’s global logistics technologies. Amazon’s new delivery station will support the company in providing a reliable and convenient delivery experience for its customers through same-day and one-day delivery options.

“We are constantly innovating on behalf of customers, leveraging our global expertise and best-in-class operations network to bring millions of products to customers in UAE. As we grow, our size and scale bring with it broader responsibility. We are committed to the communities where we operate and strive to make an impact on the MENA ecommerce ecosystem in various ways,” said Lee Shepherd, director Amazon Logistics, MENA Operations.

“We provide entrepreneurs and SMB sellers with access to Amazon’s state-of-the-art fulfillment network and global technology, enabling them to scale their businesses online. Many SMBs ventured into ecommerce for the first time using our simple and convenient process to start selling online, access to listing tools, safe payment processing, promotional features, customer service,”Lee added.

The Amazon network across the UAE comprises of two fulfillment centres, three sort centres, eight delivery stations and a network of delivery service partners.

Also read: Amazon backs Saudi entrepreneurs to establish logistics startups

You might also like


Scroll To Top