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Eric Trump on why the ‘Gulf is the future of luxury real estate’

Eric Trump shares insights with Gulf Business on Trump Tower Dubai, the partnership with Dar Global and why the Gulf is a key focus for the brand’s luxury real estate expansion

Neesha Salian
Neesha Salian

01 May, 2025

Eric Trump on why the ‘Gulf is the future of luxury real estate’
Image: Getty Images

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Dar Global and The Trump Organization have unveiled their most ambitious Middle Eastern project yet: Trump International Hotel & Tower, Dubai. Standing tall at 80 floors and 350 metres on Sheikh Zayed Road, this launch marks the Trump Organization’s first hotel and tower in the UAE and its fifth collaboration with Dar Global.

Beyond its scale and prime location, the tower’s duplex penthouses with private sky pools are inspired by the iconic Trump Tower penthouse on New York’s Fifth Avenue. Floor-to-ceiling glass, opulent interiors, and panoramic skyline views come together to set a new benchmark for high-end living in Dubai.

Also central to the development is The Trump, a members-only private club that will offer hand-curated experiences in wellness, gastronomy, and leisure, catering to Dubai’s most discerning clientele.

To mark the official launch, Eric Trump, executive vice president of The Trump Organization, visited Dubai and spoke with Gulf Business editor Neesha Salian. From the tower’s rapid approval to the region’s “yes-first” attitude to development, Trump shared why Dubai, and the wider Gulf, are becoming the Trump Organization’s most exciting frontier for luxury real estate.

Here are excerpts from the conversation.

The Trump Organization is actively expanding across the Gulf, including iconic projects like Trump Tower Dubai. What excites you most about being in this region?

It’s every developer’s biggest playground. There are no “no’s” in Dubai and other parts of the Gulf. You go around the world — Europe especially frustrates me, and that’s tough because my mother was European, and I spent a lot of time there. But you try to get anything done, and all you hear is “no”.

In the Gulf, you’re met with “yes — and make it bigger, better, more luxurious”. That’s an amazing attitude. Most countries are always looking backwards. The Gulf doesn’t do that. It only looks forward.

You visit places that talk about history from 800 years ago. Here, they’re talking about where they’ll be in 50 years, in 30 years, in a decade. Big aspirations, smart people, monumental capital and mega projects. It’s genuinely exciting to be part of.

I tell people all the time, as many think their country or system does it better. I always say, be careful, because there are regions out there that are winning the race and doing so in a very big way. As a businessman, as a capitalist, as someone who values efficiency and loves to create, it’s inspiring to watch what’s happening — not just in Dubai, Abu Dhabi, but across the Gulf.

Look at Saudi. We’ve got two, maybe three projects there. Look at Diriyah and some of the master plans. Nowhere else in the world could they pull something like that off. It’s a lot of fun to be part of.

How do the forward-looking values here align with those of the Trump Organization?

We charge hard. We make decisions fast.

In Europe, if you want to build a golf course and move one green seven feet, you’ll spend five years in approvals, environmental studies, other surveys — you name it.

Now look at Dubai. We got Trump Tower Dubai—a 1,150-foot-tall building with the world’s highest outdoor swimming pool — approved in under a month. And that’s not because we’re Trump. It’s because this country is pro-business and wants to see great things happen.

Around the world, I see so many projects I’d love to do. But they take too long, cost too much, and are too hard to get off the ground. If they had the Gulf mentality and just said yes, I’d start tomorrow. But I don’t have the energy to spend seven years fighting for something I want to do out of passion. So, it doesn’t get done.

And honestly, I don’t think many countries realise how much that holds them back.

Tell us about your partnership with Dar Global.

We truly fell in love with them. I’ve known Ziad [ El Chaar, the CEO of Dar Global] for about 15 years now, and I worked with him on an incredible gold course project.

Honestly, Dar Global is exceptional at what it does. The company is fast, pragmatic, and incredibly focused on luxury. They’re determined to undertake the most beautiful, most incredible projects in the world. Beyond that, I truly enjoy working with them as people. Let’s be honest, we’re fortunate enough to work with anyone, but when you find people who not only meet all the professional criteria but also ones you genuinely enjoy being around, that’s a “marriage made in heaven”.

For me, the people component is more important now. Life is short — you want to enjoy the journey. If you’re going to travel around the world for four or five days, you want to have a great time. You want to create something incredible, but you also want to enjoy the experience. And with them, we’re so focused on work, we’ll be in a place for five days and barely sleep, but we enjoy every second of it.

That’s what truly defines a partnership. It’s not just about the physical product — we can do great work with a lot of people. But it’s the partnership itself, the love, the attention, the professionalism, and the honesty. Those qualities matter to me tremendously.

Trump properties span the globe. How do you ensure consistency in maintaining the unique identity of each project while managing such a diverse portfolio?

We’re building projects globally, but we haven’t become one of those “shotgun” companies with multiple hotels in the same city. Many big hotel brands do this, and while they’ve done well, it makes their properties lose their lustre — they all blend and lose their uniqueness.

I travel 200 days a year, and sometimes I can’t even tell which five-star brand I stayed at because they all feel the same, like clay that just blends. You can’t be unique when that happens.

And I never want to be that company. I want all our projects to look so different. We have wineries in the US with 19 rooms in 2,000 acres of vineyards in the Blue Ridge Mountains. We have projects on the Las Vegas Strip with 1,282 rooms in the tallest building in Las Vegas. We’ve got what’s going to be the tallest outdoor pool in the world in [Trump Tower] Dubai, and then we have Mar-a-Lago in Palm Beach.

Every single one of our projects is unique. It’s contextual to the location. You can feel it; you can see it. And when you look at our employees, they’re also our families. They’re not these big public corporations. They’re not numbers. They’re not people who come and go. They’re people who have stayed with us for decades, and you can feel that when you walk through the doors. You can feel the sense of family.

When you walk through the doors of a lot of other places, you may not feel the warmth. You can tell that people might do a nice job, it might be a nice experience, you might have a beautiful room, but people are a lot less invested in what that building is. It doesn’t feel like their own. It just feels like they’re in it, but not really part of it.

We take tremendous pride in this. We want the best projects in the world. We want them to be uniquely ours. We don’t want the ‘mass’. We want the best. And that’s my focus.

It enables me to avoid the problem you asked about. Don’t get me wrong, we’re incredibly busy. We’ve got close to 30 projects all over the world, but it allows us to put attention into all of them and really know them, feel them. I’ll know every single hotel, every building we have. I’ll know every detail of those projects.

How do you think technology is changing real estate, from tokenisation to the way we build and experience structures?

I could talk about this one forever. Obviously, technology is having a huge impact.

We’ll probably be the first mass-market project on a truly global scale to literally offer people the ability to buy their units in Bitcoin, in cryptocurrency. I spend a lot of time in that world. Tokenisation of real estate — it’s coming, and it’s coming very, very quickly.

That actually benefits us more than most, because guess what? It’s a lot harder to tokenise a very low-profile project — one no one’s heard of, in a bad location, with no brand recognition — than it is to say, “Hey, we’re building Trump Tower Dubai”. It’s the best hotel in the city, the best views, the best amenities, the best private club. We minted 20 million tokens — who wants to buy in?

That’s a massive advantage for brands like ours. We’re in demand. We’re phenomenal locations where people want to be a part of the story. Tokenisation opens access to a financial world that most people could never have been involved in. Someone might own a millionth of a percentage of a project — but they still get to feel that ownership, that pride of being part of something significant.

It also really opens up capital markets. So many investors today have limited options. You’ve got public companies — but they probably make up less than 1 per cent of the companies out there — yet everyone’s concentrated in those. Tokenisation changes that. Suddenly, you don’t need the public markets. You can invest in Trump Tower Dubai. And that’s a cool thing.

Technology affects so many aspects of the business. On the customer side: booking, service, overall experience. More and more, your phone is becoming your room key. You bypass the front desk, get to your room faster. The room service menu pops right onto your screen. It makes the entire travel experience more seamless.

But on the finance side — tokenisation, crypto, stablecoins, Bitcoin — that’s where the real shift is coming. Sit here in 10 years, and watch: you’ll see a major intersection between the tangible world and the intangible world.

That includes buying and selling, of course, but also financing, paying vendors, staff, receiving customer payments, issuing refunds. All of it — quicker, cheaper, more transparent. And that’s a very exciting thing.

There’s been a lot of global debate around President Donald Trump’s tariffs. What are you seeing in terms of reaction from the Gulf? And what’s your broader take on it?

That’s a really interesting question because the Gulf is one of those regions that isn’t impacted by tariffs the way other parts of the world are. The Gulf isn’t producing mass-market consumer goods and dumping them worldwide for pennies. That’s not the focus here. This region is built around hospitality, big business, oil and gas — and those sectors typically aren’t targets for tariffs.

What the Gulf really values are safety and security.

Now, if you look at the last four years globally, we’ve seen what happens when there’s weak leadership in America. The world changed—and not for the better. Conflicts erupted, like the Russia–Ukraine crisis. The Middle East, which had been one of the most stable regions, saw escalating tensions. What the UAE and others in the Gulf are saying is simple: we want peace, we want prosperity.

In my view, there aren’t many regions in the world that are more aligned with American values right now than parts of the Middle East. In fact, I’d say the UAE has been one of America’s strongest allies, especially when you consider that many other nations have taken advantage of US generosity — taking jobs, industry, and support without giving much back.

The Gulf is different. It’s built its success through vision, creativity, independence, and smart investment. And that makes for a very strong and mutually respectful relationship.

So yes, tariffs are a powerful tool, and the US will no longer be used or taken advantage of. Those days are over. Countries that continue to operate that way will feel the impact. But regions like the Gulf — where the focus is long-term growth, partnership, and mutual respect — will flourish in this kind of environment.

And at the core of that success is what makes Dubai, Abu Dhabi, and the wider region so unique: a commitment to security, stability, and forward-thinking leadership. A strong America only makes that foundation stronger.

What are the leadership values you’ve taken from your family that help shape how you build and grow your business today?

This might sound a bit contrite — and I think most real estate developers would say it — but I’m not sure all of them truly mean it: attention to detail. Detail is everything.

Many companies have high turnover — people come and go, without a real sense of belonging. But in this industry, you need a deep love for what you do.

Real estate, especially globally, is complex and demanding, with constant travel and time away from family. It’s not for everyone — you have to truly love it.

You have to be willing to sleep in beds that aren’t yours a lot of nights. But at the end of the day, you can sit back in some of these places, look at a skyline, and say, “That’s pretty cool — that’s there because of our efforts”. That building will be home to thousands of guests every night. It’ll support employees, their families, children going to local schools. You create a whole ecosystem.

So, love what you do, work hard, pay attention to small details, and have fun. Do the projects you want to do — not just the ones that are the most profitable. That’s how I’ve shaped my life.

GCC’s largest private solar project launched by Qatar’s GWC, Yellow Door Energy

The initiative will see the development of solar power plants across three of GWC’s strategic logistics hubs: Logistics Village Qatar, Bu Sulba Warehousing Park, and Al Wukair Logistics Park

Gulf Business
Gulf Business

30 April, 2025

GCC’s largest private solar project launched by Qatar’s GWC, Yellow Door Energy
Image: Getty Images/ For illustrative purposes

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Gulf Warehousing Company (GWC) has announced the launch of one of the GCC’s largest private solar energy initiatives, in a move that reinforces its commitment to sustainability and green logistics across the region.

The landmark project is being executed in partnership with Yellow Door Energy, a leading sustainable energy provider for businesses in the Middle East and Africa.

The initiative will see the development of solar power plants across three of GWC’s strategic logistics hubs: Logistics Village Qatar, Bu Sulba Warehousing Park, and Al Wukair Logistics Park.

New GWC solar project to deliver real impact

“This announcement marks a major milestone in integrating sustainable practices across all our operations,” said Matthew Kearns, acting group CEO of GWC. “Warehouses are key to this, and we are excited to partner with Yellow Door Energy to introduce this innovative solution that will deliver real impact at these three sites.”

Kearns added that the project would tap into the region’s abundant solar resource to power operations, reduce GWC’s carbon footprint, and support a more sustainable future for the Gulf.

The solar energy development aligns with GWC’s broader environmental commitments. As a member of the UN Global Compact, the company has pledged to reduce Scope 1 carbon emissions by 3 per cent, Scope 2 emissions by 6 per cent, and waste generation by 20 per cent by 2030.

Aligns with Qatari Vision

The new initiative also supports Qatar’s National Vision 2030, which aims to install 4 gigawatts of large-scale renewable energy capacity, with solar energy playing a pivotal role. The project is also aligned with Qatar’s Net Zero by 2050 targets.

“We are honored to embark on this partnership with GWC to accelerate its sustainability stewardship, reduce its energy costs, and contribute to Qatar’s Net Zero target,” said Jeremy Crane, group CEO of Yellow Door Energy. “As the largest and most trusted distributed solar developer in the region, we are ready to deploy capital, lead design and construction, and manage operations to maximise system performance.”

Yellow Door Energy currently oversees over 400 MWp of awarded solar assets across 150 sites and plans to apply the highest QHSSE standards to the new installations for GWC.

GWC has received recognition for its sustainability efforts in recent years. Al Wukair Logistics Park — part of the new solar rollout — has received many accolades.

Additional environmental projects include GWC’s Biobin recycling programme, which converted food waste into 40 tonnes of premium compost donated to community garden projects in the past year. The Bu Sulba Warehousing Park also recycles up to 120,000 cubic metres of sewage water annually for irrigation, earning the Best Water Recycling Initiative Award at the 2024 Tarsheed Energy Efficiency Forum.

The announcement comes as GWC continues to expand across the GCC through regional growth strategies and strategic partnerships aimed at scaling its capabilities to meet growing demand for innovative, sustainable logistics solutions.

Read: EMSTEEL, Yellow Door Energy to develop mega industrial solar PV project

Beyond the kitchen: How Häcker is redefining elevated living in the UAE 

Samir Ranavaya, CEO of Häcker Kitchens on how Häcker blends elevated design with environmental responsibility through sustainable materials and practices

Gulf Business
Gulf Business

30 April, 2025

Beyond the kitchen: How Häcker is redefining elevated living in the UAE 
Image: Supplied

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In the evolving landscape of home design, the kitchen has become more than a place of utility — it’s an extended living area. In the UAE, this transformation is especially evident as homeowners seek bespoke, design-led solutions that merge aesthetic expression with functional excellence.

“Our clients are not just investing in a kitchen — they’re shaping an experience. A space that reflects who they are and how they live,” says Samir Ranavaya, CEO of Häcker Kitchens UAE. “At Häcker, we bring together German craftsmanship, contemporary design and a deep sensitivity to regional living to create kitchens that are both distinctive and enduring.”

Sustainability as a Design Principle

Elevated design today is inseparable from environmental responsibility. At Häcker, our commitment to sustainable practices is embedded in every detail — from precision manufacturing to conscious material selection. We incorporate practically formaldehyde-free boards, water-based lacquers, and energy-efficient technologies, working toward the creation of kitchens that are not only aesthetically refined but also environmentally sound.

In fact, Häcker is one of the few global kitchen manufacturers offering certified carbon-neutral kitchens — setting a new standard in responsible design.

“As a brand, we believe true value lies in creating spaces that are refined yet responsible,” says Samir Ranavaya. “Sustainability is not an option — it’s a responsibility we embrace with every kitchen we craft.”

Refinement in every detail

Whether within urban residences or expansive private estates, Häcker kitchens are recognised for their seamless integration into interiors that speak of subtle sophistication and understated confidence. Each project is approached with the understanding that no two homes – or homeowners – are the same.

From minimalist, handle-less cabinetry to bold textural contrasts in stone and wood, Häcker kitchens adapt not to trends, but to personal vision and context.

The bespoke philosophy

At the core of Häcker’s design ethos is a commitment to personalisation. Every kitchen is meticulously crafted – from layout and materials to colours, finishes, and curated aesthetics that reflect individual style.

“Excellence today is defined by how well a product adapts to the individual,” says Samir. “Our kitchens are not predefined—they are discovered, collaboratively, through a process of careful listening and expert guidance.”

Designing with cultural awareness

Design in the UAE is rich with cultural nuance. From layout preferences to lifestyle needs, each emirate brings its own distinct perspective. Häcker works closely with clients to ensure that its German craftsmanship respects and reflects these regional differences without compromising on its core principles of form, function, and integrity.

“Our approach is to blend global quality with local insight,” Samir shares. “This is where real design intelligence comes into play creating spaces that feel both contextually relevant and timelessly crafted.”

Looking Ahead: The future of kitchen design in the UAE

The kitchen is rapidly becoming one of the most innovative spaces in the home. From smart integrations and sustainable surfaces to refined, minimalist aesthetics, Häcker is leading the shift toward kitchens that are both intelligent and intuitive.

“The kitchen today is no longer just a place to prepare meals — it’s where families and friends gather, ideas are shared, and quiet moments unfold,” says Samir. “We design not only for how people cook, but for how they connect, unwind, and truly live within their space.”

Echoing this forward-thinking vision, Häcker is totally committed to deliver excellent experience, as Samir quotes “excellence is our standard, it extends beyond our products, beyond our seamless, five-star experience. Our goal is to get it right, the first time, everytime.”

It’s a philosophy that resonates deeply with Häcker’s own commitment to crafting aesthetics that perform.

Craftsmanship that lasts

What defines Häcker’s appeal isn’t just surface beauty — it’s what lies beneath. Precision craftsmanship, high-quality materials, and rigorous German manufacturing standards ensure every kitchen stands the test of time, both in form and in function.

“In a fast-changing world, we remain rooted in the value of craftsmanship,” Samir affirms. “It’s this attention to detail, this insistence on getting it perfect, that makes all the difference.”

Empowering the individual homeowner

At Häcker, design begins with the client. Through collaborative design consultations, curated material selections, and immersive planning tools, we empower homeowners to create kitchens that reflect not just their tastes, but their lifestyle ambitions.

Because ultimately, a kitchen is not just a part of the home — it’s an extension of the self. And at Häcker, every kitchen tells a story — crafted with precision, expressed through design, and made for those who appreciate the art of living well.

Chelsea FC, DAMAC to launch branded residences project in Dubai

The development is described as the first of its kind, with Chelsea FC’s identity incorporated throughout — from concierge services to high-performance facilities

Neesha Salian
Neesha Salian

30 April, 2025

Chelsea FC, DAMAC to launch branded residences project in Dubai
Image: Supplied

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Chelsea Football Club (Chelsea FC) has entered into a new long-term global partnership with Dubai-based DAMAC Properties, appointing the luxury real estate developer as the club’s official ‘Property Development Partner’.

As part of the collaboration, the two entities will launch Chelsea Residences by DAMAC, a football-themed branded real estate development in Dubai.

The project, located in Dubai Maritime City, is set to feature over 1,400 residential units with seafront views and Chelsea-branded amenities centred on health, fitness and wellbeing.

Key features of Chelsea Residences by DAMAC

The development is described as the first of its kind, with Chelsea FC’s identity incorporated throughout — from concierge services to high-performance facilities.

DAMAC will also feature on the front of Chelsea FC’s men’s and women’s shirts for the remainder of the 2024/25 season, making its debut during the UEFA Conference League semi-final fixture against Djurgården on May 1.

“This launch marks the first of an elite collection that celebrates not just the passion of Chelsea FC but its enduring legacy, innovative spirit and relentless pursuit of excellence,” said Amira Sajwani, MD of Sales and Development at DAMAC Properties. “This initiative goes beyond celebrating the beautiful game; it sets a new benchmark for those who expect nothing less than the exceptional.”

Chelsea FC’s president and COO Jason Gannon added: “DAMAC are world-renowned in building luxury properties, and we are thrilled to be working with the industry leader to bring to market a first of its kind branded Chelsea FC residence in Dubai. With the club located in the heart of London, the collaboration will bring Chelsea to life in Dubai, supporting our continued growth on the global stage.”

The partnership aims to expand Chelsea FC’s presence in the Middle East and reflects a growing trend of crossover collaborations between elite football brands and the luxury property sector.

Power packed collaborations

DAMAC Properties is known for high-profile branded projects with global fashion and lifestyle labels such as Versace, Roberto Cavalli and de GRISOGONO.

Chelsea FC, founded in 1905, is one of the most successful football clubs in England and Europe. Its men’s team won the FIFA Club World Cup in 2021 and the UEFA Champions League for the second time the same year. The Chelsea Women’s team recently secured their fifth consecutive FA Women’s Super League title.

The development timeline and full specifications of Chelsea Residences by DAMAC are expected to be revealed later this year.

Read Hussain Sajwani: Gulf investments in US to soar under Trump

Abu Dhabi: IHC, ADQ, FAB launch dirham-backed stablecoin

The stablecoin is intended for use across a wide range of applications, from individual consumer payments to advanced digital use cases such as AI and machine-to-machine transactions

Gulf Business
Gulf Business

30 April, 2025

Abu Dhabi: IHC, ADQ, FAB launch dirham-backed stablecoin
Image: Getty Images/ For illustrative purposes

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Three of the UAE’s leading institutions – International Holding Company (IHC), ADQ, and First Abu Dhabi Bank (FAB) – have announced the launch of a new stablecoin backed by the UAE dirham, in a move that positions the country at the forefront of global blockchain innovation.

The stablecoin, subject to regulatory approval, will be issued by FAB and fully regulated by the Central Bank of the UAE (CBUAE).

The digital currency is expected to transform everyday payments and business transactions across both domestic and international markets.

Advancing UAE’s digital economy with the new stablecoin

The launch is seen as a strategic step in advancing the UAE’s digital infrastructure and fintech ecosystem, with the stablecoin operating on the ADI blockchain – a homegrown platform developed by the ADI Foundation.

The blockchain aims to provide a compliant network for secure and scalable blockchain-based payments.

Mohamed Hassan Alsuwaidi, MD and group CEO of ADQ, said the stablecoin represents a key milestone in the UAE’s digital development. “As we move forward towards an increasingly digital and connected economy, the stablecoin will provide a solution that is secure, efficient and scalable, while creating new opportunities for growth and value creation,” he said.

The stablecoin is intended for use across a wide range of applications, from individual consumer payments to advanced digital use cases such as AI and machine-to-machine transactions.

Key step towards the development of digital currencies

Syed Basar Shueb, CEO of IHC, called the project “a major breakthrough in the development of digital currencies”. He added, “By bringing IHC’s expertise in blockchain and fintech, we look forward to working with our partners to explore its vast potential and drive innovation in the UAE.”

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Hana Al Rostamani, group CEO of FAB, said: “As a founding partner of this leading technology, FAB is proud to be at the forefront of global innovation, driving continued growth within the UAE’s dynamic fintech sector.

“This new stablecoin represents a transformative step forward and will revolutionise the way both consumers and businesses engage with trusted blockchain payments in the UAE.”

The ADI Foundation, which has strategic partnerships in over 20 countries, said its blockchain technology connects traditional financial systems with next-generation digital platforms. Guillaume de La Tour, CEO of the foundation, said: “This stablecoin marks a pivotal milestone in the UAE’s journey toward a more inclusive and digitally empowered economy.”

The initiative is expected to have wide-ranging implications across finance, commerce, and trade, supporting the UAE’s long-term goal of becoming a global hub for innovation, financial technology, and digital transformation.

Read: IHC reports net profit of Dhs25.7bn in 2024

Dubai International: Here’s what makes it the world’s leading airport

India remained DXB’s top destination country, with 3 million guests, followed by Saudi Arabia at 1.9 million

Gulf Business
Gulf Business

30 April, 2025

Dubai International: Here’s what makes it the world’s leading airport
Image credit: dubaiairports/ Media Library

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Dubai International (DXB) welcomed 23.4 million guests in the first quarter of 2025, maintaining strong momentum and reinforcing its position as the world’s leading international airport. This performance reflects both Dubai’s growing appeal as a global destination and DXB’s continued role as the gateway of choice for millions of travellers.

Image credit: Supplied

Increase in traffic

Traffic rose by 1.5 per cent compared to the same period in 2024, despite Q1 last year setting a record. January alone saw the highest monthly traffic ever recorded at DXB, with 8.5 million guests—a milestone made possible not only by infrastructure but also by the coordinated effort of thousands behind the scenes.

India: DXB’s top destination country

India remained DXB’s top destination country, with 3 million guests, followed by Saudi Arabia (1.9 million), the UK (1.5 million), Pakistan (1 million), the US (804,000), and Germany (738,000). At the city level, London led with 935,000 guests, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000).

Leisure travel also surged during the quarter, driven by seasonal peaks at the start of the year, Eid holidays, and spring break. Notable double-digit increases in traffic were recorded to destinations such as the Czech Republic (+30.6 per cent), Vietnam (+28.6 per cent), and Spain (+20.2 per cent).

Image credit: Supplied

Cargo volumes

Cargo volumes saw a slight year-on-year contraction of 3.6 per cent in Q1, with DXB handling 517,000 tonnes.

People behind DXB’s peak performance

Beyond the numbers, it is the people behind DXB’s peak performance who make a meaningful impact. Across its terminals, the dedication, agility, and guest-first mindset of the oneDXB community—from Dubai Airports teams to government partners, airlines, and commercial operators—are vital in delivering exceptional guest experiences.

For instance, DXB’s Lost and Found team, in coordination with Dubai Police, recovered and returned a bag containing Dh102,000 in cash, passports, and personal documents within 30 minutes—providing peace of mind to two brothers travelling home after a family tragedy.

In another memorable moment, immigration officer Abdullah Al Baloushi paused a departing guest in a wheelchair, not for inspection but to allow her son a few extra moments to say goodbye. His kindness was publicly praised by His Highness Sheikh Mohammed bin Rashid Al Maktoum, who said: “A salute to whoever brings a smile or joy to a traveller’s heart. This is the Dubai we want.”

Operational highlights

“Our Q1 performance lays a strong foundation for the year—not just in guest numbers, but in the calibre of the people behind them,” said Paul Griffiths, CEO of Dubai Airports. “Delivering the busiest month in DXB’s history while maintaining exceptional service levels across baggage, guest flow, and accessibility is no small feat. It requires precision, agility, and extraordinary teamwork.”

Griffiths added: “What makes this possible is the collective effort of our oneDXB community, with each member playing a critical role at every touchpoint. This shared culture of collaboration and consistency is what drives our high performance and meets the growing expectations of our guests.”

Flight movements and efficiency

DXB recorded 111,000 flight movements in Q1, up 1.9 per cent year-on-year, with an average of 215 guests per flight. Despite growing guest volumes, the airport maintained operational efficiency. Over 21 million bags were processed, with mishandled baggage rates reduced to fewer than 1.95 per 1,000 guests—equivalent to a 99.8 per cent success rate.

Minimal wait times and inclusive services

Thanks to real-time monitoring and biometric passport control, over 95 per cent of guests experienced minimal wait times across key airport touchpoints. Accessibility enhancements—including services for People of Determination and guests with hidden disabilities—underscore DXB’s commitment to inclusive, guest-centric travel.

Dubai Airports’ strong organisational culture underpins this performance. In Q1, the organisation received the Gallup Exceptional Workplace Award, reflecting long-term investments in employee wellbeing, engagement, and leadership development.

DXB: World’s busiest for 11th year

In March, DXB was named the world’s busiest international airport by Airports Council International (ACI) for the 11th consecutive year. The airport connects travellers to 269 destinations in 106 countries, served by 101 international carriers.

Dubai Airports: Did you know?

  1. Dubai Airports operates both Dubai International (DXB) and Al Maktoum International (DWC).
  2. As an integrator, Dubai Airports balances stakeholder interests to support aviation growth, operational resilience, and a secure, seamless travel experience.
  3. In 2024, DXB welcomed 92.3 million guests—the highest annual traffic in its history.
  4. DWC represents Dubai’s future aviation vision, with expansion plans announced in May 2024 and a record $35 billion investment.
  5. Over the next decade, DWC will accommodate 150 million passengers annually, eventually scaling to 260 million passengers and 12 million tonnes of cargo.
  6. With five runways, futuristic design, and seamless intermodal connectivity, DWC aims to set new benchmarks for global air travel over the next 50 years.

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