Keeta rolls out cooling hubs for UAE delivery riders
The move comes as temperatures across the UAE rise during the summer season, placing increased focus on worker welfare, particularly for employees and contractors operating outdoors
24 June, 2026
TT
16
Keeta, the on-demand delivery platform backed by global technology company Meituan, has expanded its rider welfare programme in the UAE with the launch of a dedicated summer support network aimed at helping delivery riders manage the challenges of working during the hotter months.
The initiative introduces a series of cooling and rest facilities strategically located across the UAE, alongside dedicated rider support areas within Keeta’s operational facilities. The spaces provide riders with access to air-conditioned environments, complimentary cold drinks, seating areas and other essential amenities designed to support hydration, recovery and wellbeing throughout the day.
The move comes as temperatures across the UAE rise during the summer season, placing increased focus on worker welfare, particularly for employees and contractors operating outdoors.
Colin Xu, head of logistics operations at Keeta UAE, said: “Delivery riders are central to Keeta’s operations and to the service we provide every day across the UAE. During the summer months, our support for riders must be practical, accessible and responsive to their needs on the ground. By expanding access to cooled rest areas, hydration points and dedicated support facilities, we are reinforcing our commitment to rider welfare and creating a safer, more supportive working environment for the people who keep our platform moving.”
Keeta said the programme forms part of its wider strategy to strengthen rider welfare and ensure delivery partners have access to facilities that reflect the realities of working through the UAE summer.
Beyond addressing practical needs such as hydration and rest, the company said the initiative is also designed to create spaces where riders can connect with colleagues, take breaks and build a stronger sense of community while on duty.
The launch follows growing industry attention on rider welfare across the UAE’s rapidly expanding delivery sector, where operators are increasingly investing in wellbeing initiatives, support infrastructure and safety measures for frontline workers.
Keeta said it will continue gathering feedback from riders throughout the summer period to help refine the programme and ensure facilities remain accessible, relevant and aligned with riders’ day-to-day needs.
The company added that the initiative reflects its long-term commitment to supporting delivery partners while maintaining service reliability for customers across the UAE.























