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Building institutional confidence: Hafez Baker on Traders Hub’s Vision 2026

Traders Hub’s COO shares how he plans to build a capital‑strong, institutionally aligned brokerage and investment platform that can scale regionally while keeping governance and risk discipline at its core

Gulf Business
Gulf Business

18 March, 2026

Building institutional confidence: Hafez Baker on Traders Hub’s Vision 2026
Image: Supplied

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Article Summary
Traders Hub aims to evolve into a globally trusted financial institution by 2026, expanding from a brokerage to a multi-asset brokerage and portfolio management platform. COO Hafez Baker emphasizes capital strength, digital innovation (especially mobile applications and AI for risk management), and cross-border regulatory alignment, mirroring the UAE's focus on regulatory excellence. The firm plans to offer diversified investment solutions...

Traders Hub has spent the past few years building a reputation for regulated transparency, technology‑driven execution and responsive client support in the UAE’s fast‑expanding trading landscape.

As the Abu Dhabi‑headquartered firm eyes its 2026 vision, Gulf Business speaks with COO Hafez Baker about how he plans to build a capital‑strong, institutionally aligned brokerage and investment platform that can scale regionally while keeping governance and risk discipline at its core.

At a time when regulators such as the Dubai Financial Services Authority (DFSA) are emphasising regulatory excellence, innovation and sustainability, and when category‑1 brokers like Traders Hub must operate under strict oversight from the Capital Markets Authority (SCA), Baker’s vision is intentionally measured.

The former chief operating officer, who helped launch an exclusive trading account for Emirati citizens that leverages advanced infrastructure and zero‑fee transactions, now has a broader remit: to transform Traders Hub into a multi‑asset brokerage and portfolio management platform built on capital strength, digital innovation and cross‑border regulatory alignment. In this interview, Baker outlines his roadmap for 2026 and beyond.

What is the overarching vision for Traders Hub in 2026, and how does it differ from the firm’s launch phase?

Our vision for 2026 is to evolve Traders Hub from a pure brokerage into a globally trusted financial institution. When we launched a multi‑asset broker in 2022, our goal was to provide access to more than 1,000 instruments across forex, indices, shares, ETFs, and commodity CFDs, and to offer account types tailored to retail and institutional traders. That foundation proved we could execute with institutional‑grade tools and comply with the SCA’s stringent oversight.

By 2026, we envision a platform that delivers institutional‑grade execution, diversified investment solutions and a consistently excellent client experience. That means launching a fully‑fledged portfolio management platform with managed portfolios and fund products, adding mutual funds and index strategies to the product mix, and integrating real‑time risk dashboards for both retail and institutional clients. It also means embedding governance into every decision. We will maintain capital buffers well above regulatory requirements, ensuring that our solvency and liquidity remain robust even in volatile markets.

Crucially, the vision is both global and regional. We see ourselves operating across multiple jurisdictions with a governance model that aligns with the DFSA’s emphasis on risk‑based regulation and technological innovation. While our headquarters remain in Abu Dhabi, our strategic direction is to become a regional hub with global structuring capabilities.

How does the UAE’s regulatory and market environment shape your strategy?

The UAE’s financial ecosystem is unique: it is both a regional hub and a test bed for global regulatory innovation. The DFSA’s 2025–2026 Business Plan talks about advancing regulatory excellence, driving innovation and fostering sustainability. Those themes mirror our own roadmap. Being licensed by the SCA under Category 1 to deal in OTC derivatives and spot FX means we already operate at the highest level of brokerage authorisation. Our licence subjects us to rigorous capital adequacy, client fund segregation and reporting requirements, which we view not as constraints but as enablers of trust.

UAE regulators are also embracing digital transformation. The DFSA highlights initiatives like its Innovation Testing Licence and regulatory sandboxes to support fintech. For Traders Hub, that regulatory openness provides a clear pathway to expand into digitally delivered portfolio and fund management products. At the same time, we are mindful of the need to align with cross‑border rules when serving clients in other GCC countries and beyond. Our expansion plans factor in licensing requirements in each jurisdiction and the need for harmonised KYC/AML frameworks.

Finally, the UAE’s aspiration to be a global financial hub aligns with our institutional ambitions. The government’s economic agenda emphasises financial inclusion and innovation; our exclusive Emirati account offering zero‑fee transactions and advanced infrastructure is one example of how we contribute to that vision. We will continue to design products and services that support the UAE’s national priorities while attracting global capital and expertise.

Technology is at the centre of your strategy. What are the key digital initiatives on your roadmap?

Technology is not a buzzword for us; it is infrastructure. Our trading platform already provides access to a vast universe of instruments via our proprietary interface and MetaTrader 4/5. Over the next 18 months, we will expand that with a comprehensive mobile application that offers full account opening, funding and trading capabilities. This app will integrate advanced CRM workflows, biometric onboarding, real‑time risk analytics and a suite of educational tools. It’s designed to meet the needs of retail traders who demand seamless, on‑the‑go access as well as institutional clients who require secure mobile execution.

We are also investing in back‑end infrastructure. In 2025, we launched an exclusive account for Emirati clients that includes free VPS hosting for high‑volume traders and advanced connectivity. That architecture will form the basis of our wider institutional offering, including improved order routing, execution monitoring dashboards and liquidity‑neutral trade allocation. We are upgrading our core order management system to support multi‑asset clearing, and we will use AI and machine‑learning tools to enhance our KYC and anti‑financial‑crime processes.

Longer term, we intend to build a digital portfolio management platform. This will provide clients with curated model portfolios, risk‑adjusted strategies and the ability to access mutual funds and ETFs directly through our interface. Importantly, we will not position AI as a gimmick; as the DFSA notes, regulators are increasingly providing clarity on areas such as AI and fintech while safeguarding market integrity. Our use of AI will therefore be focused on automation and risk management rather than black‑box investment decision‑making.

You plan to enter portfolio and fund management. Why make that move, and how will you ensure governance?

Expanding into portfolio and fund management is a logical progression for a capital‑strong broker. Our clients are increasingly looking for managed solutions that diversify risk and provide access to global markets in a regulated way.

By offering managed portfolios, we can broaden our revenue base without compromising our core brokerage business. It also enables us to serve institutional clients – pension funds, corporates and family offices – who require bespoke strategies and consistent governance.

We will pursue this expansion carefully. First, we will seek the necessary approvals from the SCA and other relevant regulators to operate as a portfolio manager and investment advisor. Our internal risk committee is already developing the governance frameworks needed to separate brokerage operations from investment decision‑making.

Second, we plan to partner with regulated fund administrators and custodians to ensure that client assets are segregated and that reporting meets international standards.

Third, our digital platform will include risk assessment tools and suitability questionnaires to ensure that clients only access products that match their profiles.

Governance is non‑negotiable. Our capital buffers will remain above regulatory minimums, and we will disclose our risk management policies in a transparent manner. Forward‑looking statements about this business line will be framed as strategic initiatives and not as projections. In short, portfolio management is a destination in our 2026 roadmap, but our approach is measured and compliance‑first.

Traders Hub often talks about capital strength and risk discipline. How do you maintain solvency while scaling?

Capital strength is the bedrock of any financial institution. Being a Category 1 broker licensed by the SCA means we must hold a high level of regulatory capital. Beyond that, we voluntarily maintain buffers above the minimum to safeguard our operations. We are privately funded with a shareholder base that understands the importance of long‑term solvency over short‑term returns. Every new product or market we enter is stress‑tested against our capital plan to ensure that it does not compromise our financial position.

Risk discipline also means diversifying liquidity sources without naming specific providers. We work with multiple counterparties to reduce concentration risk, and our treasury policy limits exposure to any single bank or institution.

Our risk management framework includes daily stress testing, scenario analysis, and a dedicated chief risk officer who reports directly to our board. When we launched our exclusive Emirati account, for example, we offered high leverage up to 1:1000 but paired it with stop‑out protections and zero‑fee withdrawals to ensure that clients could manage risk effectively. Those principles – empowering clients while protecting the firm – will continue to guide us.

Finally, we believe that transparency builds confidence. On our public website, we disclose our licence number, regulatory category and authorised activities. That disclosure, along with regular communications about our capital position, is how we build a reputation for solvency and trustworthiness.

What does growth look like between now and 2027? Which markets and client segments are priorities?

Our growth strategy has three pillars: geographic expansion, institutional scaling and product diversification. Geographically, we intend to deepen our presence across the GCC while exploring licences in select high‑growth markets in Asia and Africa. We recognise that each jurisdiction has its own regulatory landscape, and we will only enter markets where we can align our governance standards with local rules. This approach mirrors the DFSA’s focus on proportionate enforcement and streamlined licensing.

On the institutional front, we plan to build out infrastructure tailored to high‑touch clients. That includes dedicated institutional onboarding teams, custom reporting dashboards, and improved liquidity aggregation. We will leverage the advanced infrastructure developed for our Emirati account – such as free VPS hosting and enhanced execution speeds – to serve hedge funds, asset managers and corporate treasuries. Our goal is to offer institutional clients the same transparency and efficiency that retail traders enjoy, but with the scalability and customisation they require.

Product diversification is the third pillar. In addition to launching portfolio management and mutual fund access, we will introduce investment products such as structured notes and thematic baskets, subject to regulatory approval. We will also roll out a premium client programme with personalised market insights, enhanced support and loyalty benefits. These initiatives are part of our broader plan to increase assets under management and trading volume without sacrificing risk discipline.

We are cautious about making projections. Instead, we view this as a roadmap: by 2027, we aim to have a fully operational portfolio management division, a mobile app serving tens of thousands of clients, and a presence in at least two new jurisdictions. Whether or not we hit these milestones will depend on regulatory approvals, market conditions and our capital plan, but the strategic direction is clear.

As COO of Traders Hub, how would you describe your leadership philosophy as you embark on this transformation?

I see myself as a strategic architect rather than a day‑to‑day operator. My role is to build an institutional framework that allows Traders Hub to scale responsibly. That starts with governance: ensuring that our board, risk committee and executive team have clear mandates and that our decision‑making processes are transparent and data‑driven. It also means championing capital discipline – we will not chase growth at the expense of solvency.

Another pillar of my leadership is digital transformation. I championed the rollout of advanced infrastructure for Emirati clients, and I will continue to drive technology adoption across the organisation. However, I believe technology must serve people. In our early years, we invested heavily in multilingual support teams and localised services, recognising that clients value human expertise as much as digital efficiency. That philosophy persists: technology enables scale, but trust is earned through human relationships.

Finally, I am deeply focused on talent and culture. The DFSA’s business plan emphasises investing in talent and building a resilient, agile organisation. Similarly, we are investing in training programmes, leadership development and a culture of continuous learning. We want our employees to understand not just the mechanics of trading but the importance of governance, risk management and client service. In my view, the long‑term ambition is not to create the largest broker by volume, but to build a firm that sets the standard for capital strength, innovation, and trust across the region.

Conclusion

Hafez Baker’s strategic roadmap positions Traders Hub at the intersection of regulation, technology and capital discipline. In a market where regulators are raising the bar on innovation and risk management, the firm’s focus on maintaining capital buffers, investing in digital infrastructure and expanding into portfolio management underscores a commitment to long‑term solvency and client trust.

With plans to launch a mobile app, build a portfolio management platform and expand across the GCC, the company aims to evolve from a regulated broker into an institutionally aligned financial partner. Whether the 2026 vision is fully realised will depend on regulatory approvals and market conditions, but the direction is clear: Traders Hub is building for the future, one disciplined step at a time.

Iran confirms security chief Ali Larijani killed

Strike eliminates one of Tehran’s most powerful figures as conflict continues into a third week

Reuters
Reuters

18 March, 2026

Iran confirms security chief Ali Larijani killed

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Iran confirmed the assassination of security chief Ali Larijani, a top figure and Khamenei confidant, by Israel. His son and deputy were also killed. This escalation, alongside the killing of Basij leader Gholamreza Soleimani, marks a significant development in the ongoing US-Israeli war on Iran, fueling the regional conflict.

Iran’s security chief Ali Larijani was killed by Israel, the Iranian government confirmed on Tuesday, the most senior figure targeted since the US-Israeli war’s first day.

Larijani was widely viewed as one of Iran’s most powerful figures and a confidant of slain Supreme Leader Ayatollah Ali Khamenei and his son and successor, Mojtaba.

His death was confirmed by Iran’s Supreme National Security Council, which Larijani led as secretary. Larijani‘s son and his deputy, Alireza Bayat, were also killed in Israel’s attack on Monday night, the council said.

The targeted killings came more than three weeks into the US-Israeli war on Iran, which has quickly become a regional conflict that shows no signs of de-escalation.

Israel also killed another top official, Gholamreza Soleimani, who led the volunteer Basij militia, which plays a major role in domestic security.

Mastercard deepens stablecoin push with up to $1.8bn BVNK acquisition

Mastercard said the deal would enable its users to carry out cross-border remittances, business payments and payouts with stablecoin

Reuters
Reuters

17 March, 2026

Mastercard deepens stablecoin push with up to $1.8bn BVNK acquisition

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Mastercard is acquiring BVNK for up to $1.8B to expand its stablecoin payment capabilities and compete with Visa in blockchain-based transfers. The acquisition provides Mastercard with established infrastructure, licenses, and geographic reach, enabling faster, cheaper cross-border payments. This move aligns with Mastercard's broader digital asset strategy and its belief in the growing adoption of stablecoins.

Mastercard said on Tuesday it would buy stablecoin payments infrastructure firm BVNK for up to $1.8bn, as the card giant deepens its push into blockchain-based transfers.

Increasing regulatory clarity and broader usage of stablecoins have created opportunities for card networks to expand beyond traditional cards into faster, lower-cost digital payment systems. Mastercard and rival Visa are competing to establish an early lead in the fast-evolving segment.

Mastercard said the deal would enable its users to carry out cross-border remittances, business payments and payouts with stablecoin, which offers advantages in speed, cost and availability.

Read more-Bitcoin rebounds after testing key $60,000 support

“BVNK has spent the last seven years building not just the technology, but also obtaining licenses in multiple geographies,” said Mastercard’s chief product officer, Jorn Lambert, on a conference call.

Lambert added that building similar capability internally “would require quite a bit of time,” while an acquisition would allow Mastercard to “get to market much faster.”

The deal includes $300m in contingent payments and is expected to close before the end of 2026.

Analysts at William Blair said that BVNK’s stablecoin infrastructure “complements its (Mastercard’s) existing card solutions, in our view, offering greater payment and money movement choice across fiat and blockchain rails.”

BVNK, founded in 2021, specialises in infrastructure to bridge between fiat and stablecoins. The platform enables sending and receiving payments on all major blockchain networks across more than 130 countries.

“BVNK represents a major buy opportunity for MA given the former’s impressive existing geographic reach, difficult-to-acquire payments licenses, and strong relationships with key ecosystem participants,” said Citi analyst Bryan Keane.

The deal builds on Mastercard’s broader push into digital assets, including its Crypto Partner Programme, as it seeks to integrate blockchain-based payments into its global network and expand its addressable market.

Mastercard believes that stablecoin adoption is likely to broaden across the financial industry.

Boeing sees profit for commercial airplane division in 2027, later than expected

Boeing’s commercial airplane division will likely post an operating margin loss of 7.5 per cent to 8 per cent in the first quarter

Reuters
Reuters

17 March, 2026

Boeing sees profit for commercial airplane division in 2027, later than expected

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Boeing now expects its commercial airplane division to be profitable by 2027 due to higher costs from the Spirit AeroSystems purchase. Despite a first-quarter loss and a slight dip in 787 deliveries, Boeing plans to increase 737 MAX production to 47 per month by year-end, aiming for 500 deliveries in 2024. No new jetliner model is planned soon, focusing instead...

Boeing expects its commercial airplane division to turn a profit in 2027, not this year as previously expected due to higher-than-expected costs of its purchase of parts supplier Spirit AeroSystems, its chief financial officer said on Tuesday, in a new setback for the US plane maker.

Boeing’s commercial airplane division will likely post an operating margin loss of 7.5 per cent to 8 per cent in the first quarter, he said. The division lost $632m in 2025 and $2.1bn in 2024.

The company expects to increase production of its popular 737 MAX jet from roughly 42 aircraft a month to 47 a month by year’s end and to deliver about 500 of the jets this year, Chief Financial Officer Jay Malave said at the Bank of America Global Industrials Conference in London.

Read more-Boeing lands $38bn Dubai Airshow lift as Emirates orders 65 more 777X

The single-aisle jet is critical to Boeing’s financial recovery. Planemakers receive the majority of cash from customers when they deliver new aircraft.

Deliveries in the first quarter were slightly hampered by damage to wiring on about 25 737s, but fixing the problem only required a few more days of work and will not hurt annual deliveries, Malave said.

Shares continue slide

Boeing shares were down 1.8 per cent around midday, continuing a 13 per cent slide in the past month.

Malave said Boeing does not plan to introduce another new jetliner anytime soon, saying neither airlines, new technology, nor Boeing itself is ready for a new airplane model.

The commercial airplane division is focused on stabilizing and increasing jetliner production, and certifying and delivering the 737-7 and -10 models and the 777-9, the first model of its new 777X jet.

Adopting a new airplane model requires high one-time costs for airlines, and there is no new technology that justifies those costs, said Robert Mann, aviation analyst and principal at RW Mann and Company.

The latest generation of engines has, in general, proven more problematic and inefficient than expected, he said.

They have required maintenance sooner than anticipated, and for some engines, particularly Pratt & Whitney’s geared turbofan, major maintenance is taking longer than planned, Mann said.

That has put pressure on the engine supply chain to keep up with demand for aftermarket spare parts and new engines.

Regarding plans to increase jetliner output, Malave said Boeing is monitoring the engine supply chain, particularly the tension between demand for aftermarket parts and original equipment.

Boeing’s first-quarter 787 Dreamliner deliveries will be down slightly from a projected 20 aircraft to about 15 of the popular widebody jet, mostly due to delays certifying premium-class seat designs, he said.

“Premium seating has been challenging,” he said. “Those are very strict, rigorous types of certifications.”

The plane maker wants to increase 787 production from its current rate of eight Dreamliners per month to 10 by the end of 2026. The company is expanding its 787 assembly plant in North Charleston, South Carolina.

Insights: How long can the Dubai real estate market hold?

S&P Global Ratings says a 2008-style crash is unlikely, but a meaningful correction is possible if the regional conflict drags on

Neesha Salian
Neesha Salian

17 March, 2026

Insights: How long can the Dubai real estate market hold?
Image: Getty Images

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S&P Global Ratings warns Dubai's residential real estate faces a "stress test" due to the regional crisis, expecting declining volumes and prices if the conflict persists beyond four weeks. Luxury segments are most vulnerable. While regulation and developer backlogs offer near-term protection, prolonged disruption could strain liquidity and sentiment, increasing correction risk.

Dubai’s residential real estate market is facing a significant stress test, as the ongoing regional crisis introduces a level of caution not seen since the pandemic.

That is the central finding of a new credit analysis published this week by S&P Global Ratings, which stops short of sounding a full alarm but makes clear that the window of resilience is not unlimited.

S&P reports that official sources are recording lower transaction volumes since the conflict began. The ratings agency had already expected a moderation in Dubai’s property market, after years of rapid price appreciation, and some cooling was built into its base case. But the crisis has shifted the outlook. S&P now expects both volumes and residential prices to decline, with the severity of any correction directly tied to how long the situation persists.

The luxury and ultra-luxury segment is likely to see sentiment weaken first. S&P notes that ultra-wealthy and high-net-worth individuals who relocated to the UAE for tax or lifestyle reasons may reconsider their positions.

More broadly, the agency expects apartment prices to decline more than villa prices, citing the substantial supply pipeline already in place for apartments.

S&P also expects a shift in market activity. Presales for new developments are forecast to decline, while secondary-market supply is expected to increase as investors look to offload properties. Foreign investors holding units close to completion are specifically identified as likely sellers, a dynamic that could further suppress market values.

S&P also flags a structural feature of Dubai’s off-plan market that adds complexity. Developers have frequently sold units on aggressive payment plans, collecting about 20–25 per cent in the first year of sale, with up to 70 per cent tied to construction milestones and the remainder at handover.

While this structure allows projects to continue as long as defaults remain contained, it leaves a significant portion of future cash collection exposed to buyer sentiment and financial capacity.

The four-week threshold

S&P emphasises that the timeline that matters most. Its base case assumes the most intense phase of the conflict lasts up to four weeks, and under that scenario, it does not anticipate a collapse comparable to 2008. However, a meaningful correction becomes a realistic possibility if hostilities extend beyond that window.

The agency flags the Strait of Hormuz as a specific risk factor for the construction sector. A prolonged disruption could create bottlenecks in the supply of building materials and push up input costs through rerouting and higher fuel prices. Construction activity is currently continuing normally, S&P notes, pointing to the city’s track record of maintaining project timelines even through Covid-related disruptions.

Developers have buffers, but risks are building

One of the most closely watched questions is whether the conflict triggers outflows of residents or investment capital. S&P’s view is that structural reforms provide a degree of insulation. The Golden Visa programme, which grants foreign nationals long-term residency rights, particularly those linked to property and investment thresholds, creates what the agency describes as meaningful stickiness among residents and property owners.

Beyond the visa framework, S&P points to the government’s crisis management response as a stabilising factor. Measures to maintain safety, food security, and the normal functioning of goods and services have so far supported resident confidence. While sentiment could weaken and some expatriate departures may occur if the situation persists, S&P does not anticipate a sudden mass exodus leading to a market collapse.

S&P also raises a more immediate concern: physical risk to assets. Companies with high-value, prominent assets, including airports, ports, hotels and tourism landmarks, face elevated exposure to potential disruption. At the same time, it has observed minor damage to real estate assets caused by projectiles and debris, though not beyond repair.

For the four Dubai-based developers that S&P rates, Emaar Properties, Damac Real Estate Development, PNC Investments and Omniyat Holdings, existing regulatory frameworks and strong pre-conflict sales backlogs provide near-term protection. Dubai’s escrow regulations require cash collected on off-plan units to be held in protected accounts, with withdrawals permitted only upon verified construction milestones.

This structure, combined with multi-year revenue backlogs, provides a cushion. Emaar’s backlog covers 2.7 years of revenue, Damac’s 5.2 years, PNC’s 2.1 years, and Omniyat’s 4.8 years. Regulations also allow developers to retain up to 40 per cent of a property’s value if construction is on schedule before refunding the remainder and repossessing the unit.

During previous downturns, delinquency rates for top-tier developers ranged between 3 per cent and 10 per cent, though these could be higher for less established players. Developers that entered the current period with higher debt levels may face greater pressure, making financial discipline critical.

Liquidity and investment outlook

All four rated developers entered the current period with meaningful cash positions. As of end-2025, each held escrow balances sufficient to cover construction costs. Emaar held $11.7bn in escrow and $7.5bn in available cash and liquid investments, while Damac held $6bn in escrow and $1.7bn available.

However, S&P distinguishes within the group. PNC and Omniyat have less financial flexibility than their larger peers, with comparatively lower available cash positions and additional funding needs linked to land payments and prior debt-funded acquisitions.

Debt maturities are described as manageable, with no immediate refinancing pressure. Damac and Omniyat issued $600m sukuks in February and March 2026, respectively, while PNC Investments and Omniyat raised $1.25bn and $900m, respectively, in 2025.

S&P highlights that Emaar faces broader pressures than its residential-focused peers, including declining hotel occupancy, reduced footfall in malls and lower revenues from entertainment assets. It also carries the largest planned capital expenditure, estimated at Dhs10–11bn annually in 2026 and 2027, though a portion remains flexible.

Developers are expected to recalibrate investment decisions. Projects nearing completion will likely proceed, while new land acquisitions and discretionary investments may be postponed. For Damac, Omniyat, and PNC, capital expenditure beyond existing commitments is limited.

On dividends, S&P expects Damac to distribute $1.5–1.6bn in 2026, while Omniyat’s dividend outflow is projected at Dhs30–50m. Dividend decisions for Emaar and PNC remain subject to board review but are expected to stay elevated relative to historical levels.

The broader picture

S&P frames its analysis around scenarios rather than certainties, highlighting the unpredictability of the conflict’s duration and impact. Dubai’s property market enters this period in a stronger position than in past cycles, supported by tighter regulation, stronger developer balance sheets and a more stable resident base.

However, the agency’s conclusion is clear: the longer the conflict persists, the more pressure will build on prices, sentiment and liquidity, increasing the likelihood and severity of a market correction.

All data, analysis and projections referenced in this article are sourced from S&P Global Ratings’ credit report published March 16, 2026. This article does not constitute investment advice.

Read: Dubai property activity rebounds while equity sell-off deepens amid regional tension

Dubai launches integrated digital system for rental disputes

The system is expected to enable real-time monitoring of transactions and improve the delivery of services across Dubai’s judicial and administrative ecosystem

Rajiv Pillai
Rajiv Pillai

17 March, 2026

Dubai launches integrated digital system for rental disputes
Image: Supplied

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Dubai's RDC and Dubai Police launched a digital system to streamline rental dispute resolution. This initiative speeds up case handling, improves coordination, and simplifies procedures for residents and businesses. The platform integrates enforcement, payments, and data exchange, aligning with Dubai's digital transformation goals for faster, more efficient services and improved governance.

Dubai’s Rental Disputes Center (RDC), in partnership with Dubai Police, has launched a new integrated digital system aimed at streamlining judicial processes and enhancing service efficiency across the emirate’s rental sector.

The initiative is part of Dubai’s broader digital transformation agenda and is designed to accelerate case handling, improve coordination between entities, and simplify administrative procedures for residents and businesses.

The system was unveiled during an official ceremony at RDC headquarters, attended by senior officials from both entities, including Major General Hareb Mohammed Al Shamsi, Deputy Commander-in-Chief for Criminal Affairs at Dubai Police.

The platform introduces a unified digital framework that connects processes related to rental disputes, enabling faster execution procedures, improved payment processing, and seamless integration between enforcement actions and criminal procedures.

It also facilitates secure, real-time data exchange between relevant government departments, significantly reducing processing times and enhancing the overall user experience.

Judge Abdulqader Mousa Mohammed, Chairman of the Rental Disputes Centre, said: “This project marks a qualitative leap in the development of judicial practices in the emirate. The RDC remains committed to adopting innovative digital solutions in line with Dubai Government’s vision of regional and global leadership in digital governance. The e- payment and integration system reinforces the effectiveness of our services related to the rental and real estate sector, reflecting our shared pledge with Dubai Police to simplify and expedite operations, while ensuring the highest standards of organizational and governmental performance.”

Major General Hareb Al Shamsi, Deputy Commander-in-Chief for Criminal Sector Affairs, added: “The constant cooperation with the Rental Disputes Center exemplifies advanced institutional integration between government entities and demonstrates Dubai Police’s commitment to boosting judicial and criminal services through cutting-edge technology. The digital linkage program represents a key step toward faster, more efficient solutions, supporting Dubai’s vision of setting leading governance standards based on innovation and continuous improvement.”

The system is expected to enable real-time monitoring of transactions and improve the delivery of services across Dubai’s judicial and administrative ecosystem, reinforcing the emirate’s push toward fully digitised government operations.

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