#Retail

UAE customers

Over 90% of UAE customers say experience is as important as products – survey

The Salesforce’s ‘State of the Connected Customer Report’ reveals how trust, personalisation and digital-first experiences are central to customer needs

Walmart ranks first on the top 25 global retailers survey

According to GlobalData’s ranking, half of the top 25 global retailers reported more than 8 per cent year-on-year growth in revenue despite the pandemic

Network Nayax retail Getty images

Network, Nayax to expand UAE’s unattended self-service retail segment

Network and Nayax’s solution allows customers to select a product or service and pay using a debit or credit card at unattended self-service payment kiosks

IKEA flagship store to launch in Oman, announces Al-Futtaim

The two-level flagship IKEA store will be located in Lulu Group’s Oman Avenues Mall and feature a 394-seat restaurant with self-service kiosks

UAE Superbrands Council’s Niranjan Gidwani on the latest trends shaping the retail sector

The consultant director and member of UAE Superbrands Council talks about the revival of brick and mortar stores, metaverse mania and other developments

Dubai’s Mashreq and noon.com launch VIP savings account

The account provides customers competitive interest rates on their savings, cashback on all spends and a free noon VIP membership among other features

Abu Dhabi Airports, Etihad partner for Etihad Guest’s ‘Miles on the Go’

Etihad Guest members can now earn and spend their miles when shopping at participating merchants located at Abu Dhabi International Airport

UAE’s GMG acquires Géant from Urban Foods by Dubai Holding

GMG has acquired 18 hypermarket and supermarket locations in the UAE plus exclusive rights to expand Géant operations across the Middle East

Dubai Future Foundation partners with Richemont to explore solutions for luxury retail sector

The innovative solutions will be developed as part of the Future of Luxury Retail challenge by participating startups at Area 2071

Dubai Holding introduces ‘Tickit’ to reward members

The new rewards programme gives members a chance to earn between 0.5 per cent and five per cent in points for every transaction at participating brands or outlets online and in-store

Abu Dhabi’s Yas Mall to introduce over 100 new retail stores by summer

Yas Mall is increasing its food and beverage and entertainment offerings by over 50 per cent, and introducing a dedicated home furnishing district

Saudi Arabia to get its first Spinneys store

The first store is expected to launch in Riyadh in the first quarter of 2023

Carrefour BIO

Carrefour launches its first Bio store in Dubai

Located in City Centre Me’aisem, it features the retailer’s first-ever café and an in-store hydroponic farm

Getty Images

How and why are NFTs disrupting the world of art, music and retail

A non fungible token is a scarce, verifiable, secure asset with proof-of-ownership at its core

The importance of retail renaissance as shoppers seek new in-store experiences

Physical stores are making a comeback and will play a significant role in retail in the future

Mall of the Emirates and Cisco collaborate to create the ‘store of the future’

Customers and visitors in Dubai will get the exclusive chance to interact with the unique, fully digital, and physical concept store

Five best practices to aid hybrid retail strategies in the Middle East

Just as employers are having to contend with the inevitability of hybrid work, retailers must also prepare themselves for a hybrid-shopping future

Power Letters 2022: Mohammad A. Baker, deputy chairman and CEO, GMG

Whether it is acquiring new international brands or developing homegrown concepts, when an opportunity presents itself, we go after it

Dubai Duty Free records Dhs87m worth of sales in three-day promotion

The retailer offered a 25 per cent discount on a range of merchandise over three days from December 18-20

UAE retailer GMG gets Nike distribution rights for Egypt, Iraq

GMG will become the official distributor partner for Nike in Egypt by June 2022, covering everything from brand management to retail and distribution

UAE businessman Majid Al Futtaim passes away

Having founded the Majid Al Futtaim group in 1992, the businessman oversaw its growth into a massive retail conglomerate across the region

Dubai Shopping Festival begins on December 15: Here’s what it features this year

The event – currently in its 27th edition – will run until January 30, 2022

Abu Dhabi’s ADNOC Distribution launches next-gen retail concept

The first new generation store has been opened at ADNOC’s Sheikh Khalifa Energy Complex

Over 60% of UAE consumers already holiday shopping to avoid supply chain issues

New Oracle survey finds UAE consumers on edge over high prices, out-of-stock products, and delivery delays

85% of job seekers in UAE feel their roles can be performed remotely – survey

Nearly 21 per cent of job applicants also said that they had relocated since the start of the Covid-19 pandemic

Biggest Abu Dhabi developer is shopping for large property deals

The company, armed with $1.85bn in capital, has the resources to make purchases both in its home market and around the UAE

Dubai Airport

Dubai rolls out new food and duty-free delivery service for airport passengers

The DXB&more service will allow food orders and duty-free shopping to be delivered to customers directly at their boarding gates or lounges

Noon.com to raise $2bn from backers including Saudi’s PIF

The investments from the Public Investment Fund and others will be used to upgrade infrastructure and help speed up deliveries

Majid Al Futtaim to hire 3,000 Emiratis to support UAE government’s Nafis programme

Renewed focus lies in Emirati talent development, training and upskilling opportunities through the MAF leadership institute retail business school

Why retailers must offer a robust omnichannel model to customers

While many consumers have welcomed a return to brick-and-mortar retail, the retail business model has fundamentally evolved