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DHL Global Forwarding _ Amadou Diallo _ CEO of DHL Global Forwarding Middle East & Afria

Digital innovation in logistics sector is the key to success

The symbiosis of algorithms and humans will create a significant opportunity to improve supply chains

Responsible AI

Accountants must play key role in application of AI: ACCA, CA ANZ

While potentially offering tremendous benefit, the broad applicability of AI across society must be handled carefully and professional accountants have a key role to play

Artificial Intelligence

Majority of UAE consumers open to using AI to enhance video conversations

With 56 per cent of people in the UAE now spending ‘significantly more time’ on video calls, many see AI as a means to better engage with others, and multitask more surreptitiously

ESI Digital 2021

Sharjah Media City to partner with UAE-based Calyx to organise esports tournaments

Calyx has planned a multi-tournament cycle set to take place over the next six months

How digital self-service can enhance customer experience?

A self-service portal gives customers more power, choice, and convenience as well as improves their digital experience with the business

Raed Hmoud, Head of Digital Services, Xerox

Why modernising the workplace is key in the UAE

Xerox is looking at sustainability and security as it looks to support the shift to digital, says Raed Hmoud, head of digital services at Xerox Emirates

The SME Story: Rami Darwish, founder and CEO of Arrow Labs

Arrow Labs offers digital tools to empower deskless frontline workers with technology to increase their productivity

Cisco has collaborated with the Saudi Federation for Cyber Security, Programming and Drones (SAFCSP), to develop the digital skills of 8,000 trainers in the fields of cybersecurity and programming via the Cisco Networking Academy (NetAcad). The Cisco NetAcad programme in Saudi Arabia has one of the highest female student participation rates in the world, at 32 per cent, a figure Cisco wants to keep expanding. Of the 8,000 participants being trained via Cisco and SAFCSP’s new initiative, through a combination of online and on-site courses, the duo will be training and upskilling more than 1,000 women. As part of the skills building agenda, Cisco will develop the competencies of SAFCSP’s trainers, looking to gain further expertise in digitisation and cybersecurity essentials, including Cisco DevNet and Python qualifications. The collaborative partnership will see Cisco and SAFCSP leverage their upskilling initiatives to enhance the digital capabilities of Tuwaiq Academy, Saudi Arabia's first advanced technology academy, and CyberHub, a platform for Saudi-based students interested in gaining cybersecurity skills, following a memorandum of understanding (MoU) signed in 2018 to develop cybersecurity and programming skills. SAFCSP established Tuwaiq Academy and CyberHub under the auspices of the Saudi Olympic Committee, which strives to build local professional capabilities in digital transformation – specifically in the fields of cybersecurity and programming. The programme is built on the pillars of inspiration, empowerment, and long-term sustainability, with the objective of having one programmer for every 100 Saudis by 2030. Commenting on the partnership, Salman Abdulghani Faqeeh, managing director, Saudi Arabia at Cisco said, “With a tech-savvy population and the national agenda putting investments in infrastructure and talent development at the forefront, Saudi Arabia is ensuring that digital transformation and upskilling remains a vital contributor towards the growth and success of several industries.”

Cisco partners with the Saudi cybersecurity institution to enhance digital skills in the kingdom

Cisco’s networking academy will now upskill 8,000 SAFCSP trainers, accelerating Saudi Arabia’s digitisation agenda

Cybersecurity

Global IT executives fear trickle-down of nation state cyberattacks

Evidence has emerged that techniques deployed in the SolarWinds supply chain attack have already been adopted by ransomware gangs – a trend likely to continue

How to keep pace with rising consumer expectations

The needs of consumers are evolving and it is critical that businesses remain flexible to meet these demands

UAE consumers

Etihad WE advances digital roadmap to enhance customer experiences in the UAE

The company will migrate from the current SAP business suite to S/4HANA on SAP cloud as part of the digital transformation

Are dark kitchens the future of the food industry?

The appetite for dark kitchen concepts has grown significantly in the UAE

The hybrid work revolution is already transforming economies

Hybrid working also has the potential to encourage a more diverse range of people into the workforce

Saudi announces $1.2bn tech initiatives, including all-new LEAP and @Hack events

The country aims to improve the digital skills of 100,000 Saudi youngsters by 2030, with a focus on cybersecurity, programming, AI and gaming

LG telemedicine

LG’s video conferencing platform delivers real-time cloud-based telemedicine solution

The platform is designed to meet the growing demand of the healthcare sector for effective tools for non-face-to-face diagnosis and medical consultation

cybersecurity

Trend Micro survey forewarns MENA enterprises of customer record breach in 2022

The report represents an elevated risk of attacks for organisations in the next year

Tradeling PRO

Dubai-based Tradeling launches an AI-driven digital procurement solution

Tradeling Pro is primarily driven by business development and enabled by the power of advanced technology

PayMate marks its UAE entry through partnerships with Visa and Citi

The Indian B2B digital payments company has collaborated with Visa and Citi to automate payables based in the region

Asus Vivobook K513

Asus VivoBook 15 OLED: Catering to the next generation

The Asus VivoBook 15 OLED is currently available across UAE with a starting price of Dhs3199

UAE assessing net-zero emissions target ahead of COP26

No major OPEC producer has announced a net-zero target

Nearly 90% of UAE customers are digital converts to e-commerce

As e-commerce continues to grow, customers are placing greater emphasis on the customer experience

Deliveroo launches in UAE’s fifth city

Residents of Ajman can now order food from local restaurants and takeaways

Dubai Chamber

Dubai Chamber, TikTok help over 280 startups to strengthen their digital growth

The MoU was signed earlier this year to create and launch the Dubai Chamber – TikTok Academy.

Nexans opens office in Saudi Arabia to provide local on-ground support

In addition to Nexans hub in Dubai, this move increases its presence in the Middle East

Mark Ackerman, Area Lead – Middle East & Africa, ServiceNow - 1[2] copy

Five Gen Z priorities that will shape the future of work

Gen Z remote workers have strong attitudes when it comes to physical and mental health, and they expect employers to appoint leaders that put these issues front and centre

Slack

Dubai’s Swvl to enter Europe, APAC and LATAM via Shotl acquisition

Localised mass transport focus enables Swvl to capitalise on trends in electrification and autonomous driving

Facebook retools messaging again by adding calling to main app

Facebook also started testing a limited version of Messenger’s inbox in the core Facebook app last fall

Artificial Intelligence

Gartner identifies key emerging technologies spurring innovation

NFT, quantum ML, generative AI, homomorphic encryption and composable applications and networks among key technologies to watch

HPE and Alpha Data: Accelerating digital transformation

World’s first cloud-native platform for banks launched in the UAE

The platform enables transaction banks to accelerate their digital transformation on cloud and onboard their SME and corporate clients in weeks rather than months

Cybersecurity

Rethinking security with Identity Detection & Response (IDR)

IDR features the ability to detect credential theft and privilege misuse and attacks on active directory and risky entitlements that create attack paths