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Dubai’s e-trader license records 6% growth during 2021

The total number of e-trader licences issued in 2021 reached 6,217

A blend of empathy and tech will future-proof customer support

Digital and human agents can deliver experiences that delight consumers and business reps and keep them coming back for more

Have you made your 2022 cybersecurity ‘to do’ list yet?

The pandemic did not cause a spike in cyber-incidents but in digital transformation, which expanded the opportunities for attackers

Analytics

Human error in data analytics, and how to fix it using artificial intelligence

The benefits of AI-driven analytics are many, from providing actionable insights in minutes to eliminating errors or biases in self-service analytics

Saudi Company for Artificial Intelligence launches operations

PIF-owned SCAI will foster innovation in strategic sectors and accelerate key national technological priorities

UAE Space Agency to establish economic zone at Masdar City

Businesses will be offered benefits including incubation, office space, mentorship, networking and investment opportunities, among others

HID Global forecasts trends that will impact the security industry in 2022

By understanding how these developments are forecasted to shape the industry, security professionals will be better prepared to capitalise on innovations in solutions

Salem AlMarri appointed director general of UAE’s Mohammed Bin Rashid Space Centre

He previously held the post of the centre’s deputy director general

Secure networks, 5G rollout, digital power and more – elements of a tech-driven tomorrow

In a chat with Shunli Wang, VP of Huawei Middle East, we discuss how the company plans to create new business and social value for the region in 2022 while enabling more people to benefit from technological progress

Brian Marlier takes over as Virsec’s chief revenue officer

Marlier has over 35 years of experience and was the former chief executive officer and co-founder of Focal Point Data Risk

Amazon University Esports to expand to UAE, Saudi Arabia with MENATech

This will be UAE’s and Saudi Arabia’s first educational esports league

Landmarks Of The City Of Riyadh, Kingdom Of Saudi Arabia

Sequoia picks Saudi fintech for first Gulf deal as foray expands

Sequoia is deepening its presence in the Middle East after recently backing companies from Turkey to Egypt

Tradeling signs MoU with Hutchison Ports Ajman

As part of Tradeling’s offering, sellers from across the world will be able to ship and store their products cost-free at the company’s warehouses

Fintech platform PayBy partners with Asfartrip.com

The launch of PayBy payment solutions on online travel platform Asfartrip is a step towards making cashless travel more inclusive

Microsoft activision

Microsoft to acquire Activision Blizzard in $69bn cash deal

Microsoft is offering a 45 per cent premium to Activision’s last closing price in New York

Revealed: McAfee Enterprise, FireEye merger named Trellix

In an exclusive interview with Gulf Business, Adam Philpott, McAfee’s chief revenue officer, discusses the company’s strategies and how they will address customers’ needs

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Financial services companies may be vulnerable to ransomware for another two years

Organisations in the sector need an additional $2.61m to tackle the vulnerability lag caused by Covid-led digital transformation, says Veritas

Dubai: DP World’s new platform to facilitate paperless trade

Cargoes Customs provides an intelligence-enabled, unified customs operating model that optimises border management and revenue collection activities

SAP names Emmanuel Raptopoulos regional president of EMEA South

Raptopoulos succeeds Claudio Muruzabal, who has been promoted to president of SAP’s global Cloud Success Services organisation

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Majority of organisations face gaps in their zero-trust implementations: survey

The survey also states that organisations struggle to consistently authenticate users and devices

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Worldwide PC shipments declined 5% in last quarter of 2021: Gartner

The top three vendors in the worldwide PC market remained unchanged in the fourth quarter of 2021, with Lenovo maintaining the top spot in shipments

IBM appoints Wael Abdoush as GM for Gulf, Levant and Pakistan

Based in Dubai, Abdoush will oversee the company’s overall business operations, in addition to his current role as the technology leader

Cisco forecasts top technology trends for 2022

The always-on internet connectivity will help alleviate social and economic disparity through more equitable access to the modern economy

Bitcoin’s dominance of crypto payments is starting to erode

The alternative coins’ use surged partly as more businesses have begun using stablecoins for cross-border payments

Injazat UAE National Security Council

Intersec 2022: Injazat signs MoU with UAE National Cyber Security Council

The agreement focuses on cyber-attack detection and response services and will enable all government and semi-government entities in the country to be safeguarded

Over 50% of UAE consumers to go cashless by 2024 – Visa

Around 71 per cent of small businesses surveyed in the UAE said they already are, or plan to be, cashless in the next two years

Bahrain’s Al Waha Fund of Funds invests in $50m fintech fund

The VentureSouq MENA FinTech Fund will support fintech companies in Bahrain and across the region

Five best practices to aid hybrid retail strategies in the Middle East

Just as employers are having to contend with the inevitability of hybrid work, retailers must also prepare themselves for a hybrid-shopping future

DCT Abu Dhabi signs MoU with fintech platform PayBy

The secure platform will be used across hospitality and tourism establishments

UAE’s proptech Huspy acquires mortgage consultancy Home Matters

Combined proptech entity will facilitate financing for gross merchandise value of over $1bn annually in the UAE and Europe