Bupa CareConnect, the healthcare delivery arm of Bupa Arabia, used its Platinum Sponsorship of Global Health Exhibition 2025 to underscore its expanding role in Saudi Arabia’s healthcare transformation. The company’s participation reflected a clear objective: to demonstrate how an integrated, patient-centric ecosystem—powered by digital innovation and human care—can accelerate the goals of Vision 2030. Through its initiatives, Bupa CareConnect continues to redefine how healthcare is delivered, connecting digital, home, and clinical services into a seamless, data-driven experience designed to enhance accessibility, efficiency, and wellbeing across the Kingdom.

Mohamed El Missaoui, chief executive officer, Bupa CareConnect, said: “Through our presence this year, we aim to showcase our journey in building a fully connected healthcare ecosystem that brings together all medical services within one digital framework centered on the patient.”

The event, one of the Middle East’s largest gatherings of healthcare professionals, provided the company with an opportunity to engage directly with national and international leaders, experts, and decision-makers. “The event also provides an opportunity to engage directly with national and international leaders, experts, and decision-makers, sharing our experience in digital transformation and medical innovation, all in alignment with Vision 2030’s goal of achieving a more efficient, sustainable, and human-centered healthcare system,” El Missaoui added.

Expanding a digital-first, integrated model

Bupa CareConnect’s participation at Global Health focused on consolidating its position as a strategic partner in shaping Saudi Arabia’s healthcare future. “Our primary goal is to solidify Bupa CareConnect’s position as a strategic partner in shaping the future of healthcare in Saudi Arabia,” El Missaoui explained. “We continue our journey of evolution into a fully integrated healthcare ecosystem delivering digital and on-site medical services.”

The company aims to deepen collaboration with both government and private-sector organisations, expand the network of Bupa Clinics at client premises, and highlight Bupa CareConnect, a model that combines advanced technology with human care to deliver a seamless, efficient, and compassionate healthcare experience.

Bupa CareConnect’s unified digital framework is central to this vision. It connects every stage of the healthcare journey—from consultation to diagnosis, treatment, and recovery—while eliminating administrative complexity. The platform has already facilitated over 400,000 digital consultations through its 24/7 virtual clinic, staffed by licensed physicians who provide instant consultations and digital prescriptions.

Complementary services such as home care, laboratory testing, vaccinations, prescription renewals, and home medicine delivery extend convenience and continuity of care. A specialised medical and technical team leverages artificial intelligence and predictive analytics to manage chronic conditions more effectively, improving outcomes and enhancing members’ quality of life.

Aligning with Vision 2030’s transformation goals

El Missaoui emphasised that Bupa CareConnect’s model operates in harmony with the Health Sector Transformation Program under Vision 2030. “The company applies these goals through a digitally unified model that connects healthcare services under one umbrella, increasing operational efficiency and supporting better health outcomes,” he said.

By investing in telemedicine, digital clinics, home healthcare, and AI-based predictive care, Bupa CareConnect is helping shift the national healthcare system from reactive treatment to proactive prevention. This aligns with the Kingdom’s wider emphasis on accessibility, sustainability, and data-driven health management.

The company’s booth at Global Health 2025 provided an interactive demonstration of these principles in action. Visitors explored innovations including the Digital Clinic, enabling 24/7 consultations with instant prescription delivery; Bupa @Home, offering home-based medical services across 10 cities—double that of its nearest competitor; and Bupa Clinics at client premises, which bring complete healthcare solutions directly to workplaces.

New physical centers in Riyadh and Jeddah, equipped with MRI, laboratories, physiotherapy, and pharmacy services, illustrate how Bupa CareConnect integrates digital, home, and on-site care into one connected experience.

Strategic partnerships are a cornerstone of Bupa CareConnect’s expansion. The company plans to sign new collaboration agreements with leading national institutions during Global Health 2025, following partnerships already established with the Public Investment Fund (PIF), SABIC, National Housing Company (NHC), Savola Group, Alinma Bank, and the King Abdullah Financial District (KAFD).

These alliances support the rollout of Bupa Clinics at client premises, enabling employers to provide comprehensive medical services on-site—including general medicine, physiotherapy, occupational health, and wellness programs—while promoting employee wellbeing. “Through this, Bupa CareConnect aims to bring healthcare closer to people by making it available directly in their workplaces,” said El Missaoui. “We also seek to promote a culture of corporate care that places employee health and well-being at the heart of organisational priorities, in alignment with the Quality of Life Program under Vision 2030.”

The company’s digital transformation strategy is also strengthened through these partnerships, which integrate on-site and virtual clinics into a single ecosystem. “This step represents an extension of Bupa CareConnect’s strategy to bring its healthcare services closer to people both in their workplaces and homes, helping companies build healthier and more productive work environments,” El Missaoui said.

Bupa CareConnect’s roadmap includes expanding its physical and digital footprint across the Kingdom. Its first CareConnect physical clinic in Riyadh will open in 2025, followed by additional centers in major cities. The company plans to double its clinic network by 2026 and introduce new AI-powered tools for diagnostics, chronic disease management, and patient follow-up.

This strategy is already delivering measurable results. In 2024 alone, more than 1.2 million members benefited from Bupa CareConnect’s services, including over 400,000 virtual consultations. Its integrated chronic care programs—covering diabetes, hypertension, heart disease, asthma, and thyroid disorders—are supported by continuous digital monitoring and personalised treatment plans. Complementary services such as home diagnostics, medication delivery, and international consultations ensure uninterrupted care for patients across geographies.

EO Charging said it has completed a GBP25m recapitalisation backed by its existing investors, Zouk Capital and Vortex Energy, alongside an increased debt facility from HSBC, to support the next phase of its growth and fleet electrification strategy in the UK and Europe.

The shareholder-led funding follows a strategic restructuring that includes EO’s planned exit from the US market and the sale of its domestic EV charger hardware and manufacturing business to Cogent Technologies, part of the Heathpatch Group.

The move enables the company to focus on its software, services, and infrastructure-as-a-service (IaaS) offering for commercial fleets and heavy goods vehicles.

EO said the fresh capital will accelerate the deployment of its commercial-grade charging infrastructure and its flagship platform, Charge Assurance, which provides fleet operators with visibility, management, and energy optimisation tools.

Investors’ confidence in EO’s evolved strategy

“This investment underscores our shareholders’ confidence in EO’s evolved strategy and long-term vision,” said chief executive Richard Staveley. “We are doubling down on what we do best: delivering reliable, commercial-grade charging infrastructure and intelligent software that helps fleets electrify and perform at scale.”

Zouk Capital Partner and head of infrastructure Massimo Resta said EO’s renewed strategy “aligns perfectly with where the fleet electrification market is heading, towards scalable, software-enabled infrastructure solutions.”

Bakr Abdel-Wahab, CIO at Vortex Energy, added that electric mobility and smart infrastructure were “becoming foundational to fleet and bus operations across the UK and Europe,” and that EO was “well-positioned for its next phase of growth and further strategic moves.”

EO, which has more than a decade of experience in EV charging infrastructure, serves global fleet operators including Amazon, DHL, UPS, Tesco, GoAhead, Metroline, Stagecoach, and FedEx.

Saudi Arabia’s healthcare transformation is entering a new stage—and Lean Business Services, a Public Investment Fund (PIF) company and the nation’s leading provider of integrated digital health and wellbeing solutions, is at its center. As a PIF portfolio company and Saudi Arabia’s National Champion for Health Transformation, Lean is strategically aligned with the Kingdom’s Vision 2030 objectives to build a world-class, data-driven health ecosystem. Having built the Kingdom’s foundational digital infrastructure, Lean is now shifting its focus toward what it calls “ecosystem activation”, a strategic evolution from platform development to large-scale citizen engagement and outcome-driven healthcare innovation.

“We have successfully built the foundational national health platform; now, success means activating it at scale,” said Khalil Alabdulwahab, chief commercial officer of Lean Business Services, on the sidelines of Global Health Exhibition 2025 in Riyadh. “Our key metric for success will be the demonstrable engagement of citizens in new preventive and digital health services. We are measuring the shift from reactive care to proactive health management.”

To date, Lean’s platforms, including Seha, Sehaty, Anat, and Raqeem, have collectively enabled millions of digital health interactions, supporting citizens, clinicians, and healthcare institutions across the Kingdom. These national platforms have improved access to virtual consultations, streamlined physician licensing, and enhanced preventive health monitoring through seamless digital channels. The company’s immediate focus is twofold: growing the health-tech ecosystem by integrating strategic partners and services into its national platform, and measuring tangible impact on population health. “Ecosystem growth and population engagement are how we will define progress over the next year,” Alabdulwahab explained. “It’s not just about user numbers anymore—it’s about the depth of interaction and the shift toward prevention and wellness.”

From infrastructure to intelligence

Established to build the Kingdom’s digital health backbone, Lean Business Services has become a pivotal enabler of Saudi Arabia’s Vision 2030 Health Sector Transformation Programme. Over the past few years, Lean has delivered the platforms and data infrastructure that underpin national health initiatives, from patient records to public health surveillance. Now, its mission is evolving toward enabling interoperability, innovation, and practical outcomes across both the public and private sectors.

At the heart of this transition lies one of Lean’s most transformative initiatives: the Kingdom’s first healthcare “digital twin”. This technology, part of the Sehhaty and national public health systems, represents a paradigm shift toward personalised, predictive, and data-driven medicine. “The digital twin is the cornerstone of our personalised medicine strategy,” Alabdulwahab said. “We are moving it from concept to clinic by focusing first on high-impact areas, like chronic disease management and predictive public health.”

By leveraging AI and real-time data analytics, Lean’s digital twin allows clinicians to model treatment paths for a patient’s unique profile and predict potential adverse events before they occur. Simplified, this means doctors can better anticipate patient needs and personalise care plans before health issues escalate. “Workflow integration is paramount,” he emphasised. “Our biggest priority is seamlessly embedding these complex, data-driven insights into a doctor’s daily decision-making process in a way that is simple, actionable, and, most importantly, trusted. This is a change-management challenge as much as it is a technical one.”

The integrator at the center of Saudi healthcare

As the Kingdom accelerates its public-private partnership (PPP) model in healthcare, Lean is serving as the central digital integrator—connecting ministries, hospitals, and private innovators within a unified, secure framework. “A successful partnership in this sector is not just a commercial contract; it is a unified commitment to solving a core problem for the nation’s citizens,” said Alabdulwahab.

“Lean embodies this principle,” he continued. “We are the central digital engine for the public health sector, but we operate with the agility of a private-sector technology company. We provide the secure national platform which allows best-in-class innovators to connect their technology into a unified ecosystem. We ensure that private-sector innovation directly serves the public good and accelerates the goals of Saudi Vision 2030.”

This approach has positioned Lean as the Kingdom’s leading health-tech orchestrator, balancing regulatory rigor with innovation. By enabling private firms to plug into national systems without compromising security or interoperability, Lean is transforming collaboration into a structured, scalable model—one that aligns every stakeholder around a shared objective: improving population wellbeing. Through this national role, Lean has become the enabler behind Saudi Arabia’s connected-care vision—powering interoperability between government agencies, hospitals, and startups, and ensuring that innovation translates into better, faster, and more equitable healthcare delivery.

Building the data backbone for value-based care

Saudi Arabia’s healthcare strategy is shifting decisively toward value-based care, an approach that rewards outcomes over service volume and places patient experience at the center of performance metrics. “Value-based care is impossible without data,” said Alabdulwahab. “The entire model, which shifts focus from service to outcome, runs on the ability to securely capture and analyze a patient’s complete health journey.”

Lean’s national health platform acts as the data backbone for this model, providing what Alabdulwahab calls a “single source of truth” that enables providers and payers to measure outcomes, track costs, and identify at-risk populations. “By integrating preventive and lifestyle data, we are taking it a step further,” he added. “We are not just measuring what happens inside the hospital; we are providing a 360-degree view of health, enabling a true focus on wellness and prevention, which is the ultimate goal of both value-based care and Saudi Vision 2030.”

This ecosystem now supports population health analytics at national scale, enabling decision-makers to identify emerging trends, manage chronic diseases, and allocate resources efficiently. It also helps reduce fragmentation in service delivery by creating unified patient profiles accessible across the continuum of care.

Trust and data governance at national scale

Digital transformation in healthcare inevitably raises questions around privacy, consent, and ethical data use. As the operator of several major national health platforms, Lean sees trust as both its mandate and its most valuable asset. “Our single most important responsibility is ensuring data security and public trust,” Alabdulwahab said. “Trust is not a feature for us; it is our foundation. Our operations depend on it.”

The company enforces this principle through a dual approach—technical and strategic. “Technically, we operate under a privacy-by-design framework, adhering to the strictest national data governance standards set by authorities like SDAIA,” he explained. “All data is encrypted, held securely within the Kingdom’s borders, and managed with world-class security protocols.”

On the strategic front, Lean defines itself as a custodian, not an owner, of the Kingdom’s health data. “Our framework is built on citizen-centric control,” said Alabdulwahab. “Every partnership we sign is governed by these strict principles, ensuring the public’s data is used for their benefit and with their explicit consent. We are not just building a secure system; we are building a trusted one.”

At Global Health Exhibition 2025, Lean’s presence signaled not just its achievements, but its forward momentum. Looking ahead, Lean’s leadership envisions a health ecosystem powered by intelligence, collaboration, and trust—where digital innovation directly supports healthier communities and sustainable outcomes for future generations. The company’s blend of national mandate and technological agility positions it uniquely to bridge innovation and governance—driving a health ecosystem where every citizen interaction, every dataset, and every partnership contributes to a healthier, more connected Saudi Arabia.

At this year’s Global Health Exhibition in Riyadh, one of the Middle East’s largest gatherings for healthcare leaders and innovators, Dallah Health reaffirmed its position as a driving force in Saudi Arabia’s healthcare transformation. The organisation is aligning its growth and operations with the nation’s Vision 2030 goal of achieving world-class, value-based healthcare.

“In our view, the word tomorrow is critical in the context of health,” said Saud M. Alraqraq, business development director of Dallah Health. “We have a deep commitment to shaping a healthier future, and that translates to a focus on value-based healthcare and long-term wellbeing.”

He added that Dallah Health’s ultimate objective is to enable communities to thrive with less dependence on healthcare providers. “Excellence in treatment is only part of what we do,” he said. “Educating patients on prioritising health and prevention and being easily accessible to them wherever they are are important pillars of our vision. This vision isn’t just about medicine. It’s about hope and enabling dreams through a foundation of health rooted in integrity, humanity and innovation.”

Digitising care for a connected patient experience

Dallah Health is embracing advanced technology and digitisation to create a seamless and connected care ecosystem across its hospitals, clinics, and telehealth platforms. “At Dallah Health, we are committed to advancing patient-centered care through the seamless integration of medical expertise, technology and digitisation across our hospitals and clinics as well as our telemedicine and homecare services,” he said.

From state-of-the-art cath labs and non-invasive cardiac imaging to automated laboratory systems and laser technologies, the company is continuously investing in innovation to enhance quality and accessibility. “We realise that health-tech is pushing the limits of access and convenience and we want to be at the forefront of that trend through advanced digital infrastructure,” Alraqraq explained. “This approach aligns with global best practice and national transformation goals, ensuring we remain pioneers of delivering safe, high-quality, and value-based healthcare.”

Dallah Health’s ambitions extend beyond national borders. The group is actively pursuing international accreditations to benchmark its facilities against leading global standards. “The opportunities and challenges of health are not confined to geographic borders,” said Alraqraq. “We believe in a collective global drive to maximise the benefit of knowledge-sharing and adopt best practices that ultimately benefit communities around the world.”

He described global accreditation not merely as recognition, but as a reflection of Dallah Health’s enduring commitment to excellence. “By meeting international standards, we ensure our patients receive safe, high-quality care. It’s a step toward becoming not only a national leader, but a regional and global healthcare benchmark.”

Strengthening Saudi Arabia’s healthcare ecosystem

Dallah Health’s participation at the Global Health Exhibition 2025 underscores its alignment with Saudi Arabia’s Vision 2030 goals and its contribution to an evolving, patient-focused healthcare ecosystem. “Our motivation to participate stems from our commitment to supporting Saudi Arabia’s Vision 2030, including the transformation of healthcare into a more patient-focused, value-based system,” Alraqraq said.

Engaging with global healthcare leaders at the exhibition, Dallah Health sought to exchange insights, explore partnerships, and strengthen its position as a key player in the region’s healthcare evolution. “Engaging with the global healthcare community aligns with our strategic objectives of staying ahead of global healthcare trends, evolving in line with global best practices, and adopting advanced technologies to maintain Dallah Health’s leadership position in healthcare excellence,” he noted.

Alraqraq described the event as “valuable,” adding that it enabled the company to share its journey, gain new perspectives, and forge collaborations that will help shape the future of healthcare in the Kingdom. “It allowed us to share our journey, gain new perspectives, and build relationships that will help us continue contributing to the Kingdom’s healthcare future,” he concluded.

At the Global Health Exhibition 2025 in Riyadh, healthcare transformation and innovation were at the forefront as the Kingdom continues to advance its Vision 2030 goals. Dr Saad Albattal, chief medical officer for chronic disease at Health Holding Company (HHC) shared the company’s latest milestones and its commitment to building a more efficient, value-based health system.

“This year at the Global Health Exhibition 2025, which is in its eighth edition, we launched four initiatives,” said Dr Albattal. “The first one is the Diabetic Command Centre. The second is the Lifestyle Restriction Programme. The third is a Programme of Excellence in Robotic Surgery. And the fourth is the Brain Site, which is advanced surgery for neuroscience and brain surgery.”

Each initiative addresses a national priority—ranging from chronic disease management to medical specialisation and advanced surgical care. Together, they form part of a broader strategy to strengthen Saudi Arabia’s healthcare delivery through innovation, technology, and partnerships.

Public-private collaboration as a cornerstone

As Saudi Arabia transitions to a new healthcare model, public-private partnerships (PPPs) have become instrumental in expanding access, improving quality, and ensuring sustainability. Dr Albattal highlighted that success depends on community engagement and proactive care.

“I believe the key success in that is reaching out to the people, managing their problems on a daily basis and being proactive in terms of community screening; taking care of their chronic disease, and through cancer screening,” he explained. “Early screening of all of these diseases will prolong the longevity of the populations and improve the quality of life that people are living.”

This patient-first approach aligns with Health Holding’s mandate to decentralise healthcare delivery through regional clusters, each empowered to innovate locally while remaining accountable to national standards. By combining public oversight with private-sector agility, HHC aims to embed technology and data-driven insights into every stage of the healthcare continuum.

At this year’s exhibition, Health Holding Company signed 13 agreements valued at approximately SAR660m. “Agreements [were signed] in different aspects with Alinma Bank, Microsoft, Roche Arabia, American Heart Association for training, and with national research centers and other partners.”

“The aim of all of these agreements is pushing the advancement of healthcare services and pushing technology and healthcare practice,” Dr Albattal said.

Dr Albattal emphasised that Health Holding’s transformation is not only structural but also philosophical—reframing citizens and residents as beneficiaries who participate in their own health management. “Our patients are part of the decision making. And they are not only patients, they are a beneficiary,” he said.

This shift toward prevention rather than reaction is central to HHC’s strategy. “Our main aim is maintaining health before being reactive and curing the disease,” he explained. “Our duty to our beneficiaries is to educate them, empower them, be accessible to them in different mediums, either virtually or physically, and provide the care based on the best standard.”

Through digital platforms, telemedicine, and hybrid access models, HHC seeks to extend high-quality care to all regions, improving early detection and long-term management of chronic conditions.

Value-based healthcare at the core of Vision 2030

Saudi Arabia’s healthcare transformation under Vision 2030 is driven by a shift from volume to value-based care, a model that rewards quality outcomes rather than service quantity. For Dr Albattal, this principle lies “at the heart of health transformations.”

“We are committed not to the volume, but for the quality, taking care of medical decisions, patient experience and the cost of all of these services,” he said. “Value-based healthcare on the long run will save money, provide better quality of life to our beneficiaries, and will reflect positively in terms of cost.”

As the national umbrella for more than 20 health clusters, Health Holding Company plays a pivotal role in implementing this model. Established to oversee the delivery of healthcare services independently from regulation, HHC is tasked with enabling efficiency, accountability, and innovation across the sector.

Now in its eighth year, the Global Health Exhibition has become one of the MENA region’s leading healthcare gatherings, bringing together government leaders, hospital operators, technology firms, and investors. The 2025 edition placed particular emphasis on digital health, AI-enabled care, and precision medicine, themes that resonate strongly with Health Holding’s strategy.

The event also served as a forum for international collaboration, illustrating how Saudi Arabia’s healthcare reform is both a national agenda and a global opportunity. As the country works to build a future-ready health system, the exhibition reaffirmed the Kingdom’s position as a regional hub for healthcare innovation and investment.