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Microsoft’s Rima Semaan on redefining cybersecurity in the UAE

From real-time alerts and identity protection to the bold goal of training one million people in AI and security by 2027, Semaan reveals how Microsoft is shaping a safer digital future for the region

Neesha Salian
Neesha Salian

08 May, 2025

Microsoft’s Rima Semaan on redefining cybersecurity in the UAE
Image: Supplied

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As cyber threats grow more sophisticated and relentless, Microsoft is leading the charge with a new wave of AI-driven solutions designed to detect, prevent, and neutralise attacks before they escalate. At GISEC 2025, the region’s premier cybersecurity event, Microsoft UAE unveiled cutting-edge innovations—including an AI-powered phishing detection and triage agent — marking a significant shift toward proactive security.

In this exclusive interview, Rima Semaan, Data & AI lead at Microsoft UAE, shares how intelligent agents, responsible AI, and large-scale skilling initiatives are transforming cybersecurity.

From real-time alerts and identity protection to the bold goal of training one million people in AI and security by 2027, Semaan reveals how Microsoft is shaping a safer digital future for the region.

What are you showcasing at GISEC?

At GISEC this year, we’ve showcased one of our most exciting innovations in cybersecurity: an AI-powered phishing detection and triage agent. Phishing continues to be one of the most prevalent and impactful attack vectors globally, with Microsoft identifying nearly 30 billion phishing attempts last year alone.

This agent is part of a broader effort to empower security teams by automating the identification and triage of phishing attacks in real-time. By doing so, it allows organisations to focus on more strategic tasks — like strengthening their cybersecurity frameworks — rather than spending valuable time on manual, repetitive work.

In essence, what we’re showing is a shift from reacting to incidents to preventing them before they escalate, while also making security operations more efficient and scalable. This is part of our broader vision to help organisations not only manage threats but also proactively strengthen their defenses.

What security trends can we expect to see this year?

This year, we’re seeing a few key security trends emerging across the industry, driven largely by AI and automation. There are three primary areas we expect to see a lot of focus on:

  1. Phishing and identity protection: As we’ve already discussed, phishing remains a major threat. This year, we’re seeing the rise of AI-powered agents that help organizations automatically detect and triage phishing attacks, improving efficiency while reducing the burden on security teams. Additionally, identity protection is more crucial than ever, especially with the increasing number of identity-based attacks globally.
  2. Data security and protection: With more data being generated and stored across various platforms, AI is becoming essential for securing sensitive information. We’ll see AI play a major role in automating data security measures and enhancing organisations’ ability to protect against threats in real time.
  3. AI-Driven cybersecurity strategy: AI is not just about responding to attacks — it’s helping organisations proactively defend by analyzing trends, vulnerabilities, and potential threats across multiple domains. This will help companies build a more resilient cybersecurity strategy.

Now, putting it in perspective, according to a recent cybersecurity report from the UAE Cybersecurity Council, there are 200,000 cyberattacks happening daily. We’re seeing this mainly in sectors like government, energy, and critical infrastructure. As a result, more organisations are focusing on strengthening their AI security strategies to both prevent attacks and respond quickly and efficiently.

It’s also important to note that cybersecurity is a team sport. While having the right tools and strategies is crucial, skilling up the workforce is just as important. That’s why we’re focusing on empowering organisations with knowledge — teaching teams to identify threats and act accordingly is essential for reducing risks. We’re seeing a greater emphasis on responsible AI and ensuring AI systems are governed by humans to provide accurate, actionable insights.

To summarize, the major trends we expect to see this year are: AI-powered threat detection, identity protection, data security automation, and a greater focus on upskilling and responsible AI to handle the scale of attacks we’re facing.

How can enterprises in the UAE defend against the latest security threats and how is your company contributing?

Enterprises in the UAE need to take a comprehensive approach to cybersecurity to defend against the growing threat landscape. One alarming statistic is that the number of attacks per day is in the hundreds of thousands, with reports showing that every cyberattack in the region costs around $8m — significantly higher than the global average of $4.45m per attack. This underscores just how costly and impactful these attacks can be.

To effectively defend against these threats, organizations must focus on three key areas:

  1. Strengthening their cbersecurity strategy: This includes implementing a zero-trust security model, which minimizes access to sensitive data and systems, ensuring that only authorised users can access critical resources. It’s all about limiting the attack surface and reducing vulnerabilities.
  2. Doubling down on AI and automation: With the scale and complexity of attacks growing, AI-driven security solutions are essential. Organizations need to leverage AI to proactively detect and prevent attacks before they escalate, keeping up with the scale and speed of modern threats. This is where our AI-powered solutions come in, helping enterprises stay ahead of attackers.
  3. Emphasising responsible AI and secure AI systems: As AI plays a more prominent role in cybersecurity, it’s crucial that AI systems are secure, transparent, and governed by human oversight. Our solutions incorporate responsible AI to ensure they are both effective and ethical, providing protection while keeping humans in control of the decision-making process.

In summary, enterprises in the UAE should adopt a secure-first approach, invest in AI-powered tools, and ensure responsible governance of AI systems. At Microsoft, we’re helping organizations implement these strategies by providing cutting-edge AI solutions that enable real-time threat detection and prevention, as well as helping them strengthen their cybersecurity frameworks with proactive measures.

What are some of the security innovations we can expect from Microsoft in the next 12-18 months?

In the next 12-18 months, we’re seeing significant innovation in the cybersecurity space, particularly with the infusion of AI across all layers of security. One of the key areas we’re focusing on is the development of AI-powered agents, which are designed to help security teams be more proactive and efficient. These agents are transforming how we approach threat detection and mitigation.

For example, we’re rolling out a phishing detection agent, which is already making waves, and we’re also previewing a security alert agent within our Purview platform. This agent provides real-time alerts to the right security personnel, notifying them of suspicious activity such as unauthorized data access, helping mitigate risks before they escalate.

Another exciting innovation is our Threat Intelligence Briefing Agent, which is integrated into Microsoft Security Copilot. This tool gives cybersecurity professionals daily updates on what’s happening within their organisation, enabling them to take proactive measures to address potential threats.

The overarching trend here is clear: Everything we’re working on revolves around creating intelligent agents that empower security teams with predictive capabilities. These agents aren’t just reacting to incidents —t hey’re preventing them by acting on behalf of humans, with human oversight ensuring the right decisions are made. This approach enables a more streamlined and proactive cybersecurity strategy, helping organisations stay ahead of threats.

What is the anticipated growth of this industry?

The growth of the cybersecurity and AI industry in the region is substantial. Every organisation is increasingly investing in this space, recognizing the importance of integrating cybersecurity and AI into their strategies. In fact, I recently read that 98 per cent of organisations have already incorporated cybersecurity and AI as key components of their business strategies. This is a remarkable statistic, and when you extrapolate that across the region, it points to a massive market—worth billions of dollars.

The demand for advanced cybersecurity solutions to combat evolving threats is driving this growth, and the industry’s potential is enormous. As more businesses prioritize these technologies to safeguard against cyber threats, we can expect the market to expand rapidly in the coming years.

What are your plans to uplift the security industry in 2025 and the years ahead?

Our plans for 2025 and beyond are ambitious and focused on empowering organizations and individuals in the region to tackle evolving security challenges.

First, we’re committed to driving innovation with our suite of security solutions. We aim to help organizations maximize the potential of these technologies to enhance their cybersecurity measures. A key focus is skilling — we recognise the importance of equipping individuals with the knowledge and tools to defend against cyber threats.

As part of this, we’re launching the Microsoft Security Academy alongside our AI Skilling Academy. These initiatives are part of our larger goal, announced through AI Nation, to skill one million people in AI and cybersecurity by 2027.

We’re also focusing on public-private partnerships, working closely with organizations and security councils in the region to push the boundaries of security AI innovations. These collaborations are crucial to ensuring that the cybersecurity landscape remains robust and adaptive to future threats.

Finally, we’ll continue our innovation journey, ensuring that our AI-first technologies are built on secure foundations across all platforms. This will help ensure that as the industry evolves, we are not only leading the way in innovation but also maintaining strong security standards at every step.

Curbing inflation: What Kuwait is doing to maintain price stability

The steps are part of a broader ministerial initiative to bring order to market dynamics and prevent price manipulation or supply disruptions

Nida Sohail
Nida Sohail

07 May, 2025

Curbing inflation: What Kuwait is doing to maintain price stability
Image credit: Getty Images

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The recently established Central Committee for Price Studies, Inflation Monitoring, and Supply Chains in Kuwait has officially begun its organizational work to control inflation and regulate prices.

Read-Kuwait unites oil giants: Merger of KNPC, KIPIC begins

The committee held its first meeting on May 6, during which key leadership positions were assigned and subcommittees were formed—signaling a serious governmental effort to recalibrate the country’s pricing system, an Arab Times report said.

Responsibilities of the committee

Chaired by the Ministry of Commerce and Industry in Kuwait, the committee is now set to execute its core field responsibilities. These include monitoring market prices, tracking inflation, protecting national products, and regulating supply chain operations.

The entity has also laid the groundwork for a series of intensive upcoming sessions to evaluate pricing requests from companies, review the introduction of new products, and ensure the availability of essential goods in local markets.

These steps are part of a broader ministerial initiative to bring order to market dynamics and prevent price manipulation or supply disruptions.

Four specialised subcommittees have been established for this purpose:

  • Price monitoring committee
    Responsible for observing market trends and approving any proposed price increases. No price changes will be permitted without prior approval from this committee. Adherence to regulatory frameworks remains essential to ensure market stability.
  • Inflation committee
    Tasked with analyzing both local and international economic indicators and recommending appropriate actions.
  • Market and supply chain regulation committee
    Charged with overseeing distribution networks and addressing potential bottlenecks in the system.
  • Strategic stockpile committee
    Focused on evaluating reserves of essential goods and preparing for emergencies.

Institutionalisation of the committee

Members of the committee and subcommittees will not receive any financial compensation, underscoring the initiative’s commitment to public service and institutional integrity.

According to sources, this reflects a clear intent to serve the public interest over personal gain.

Additionally, a dedicated team has been assigned to the secretariat to coordinate operations and provide periodic reports to the Minister of Commerce and Industry.

The coming weeks have been decided to be critical in assessing the committee’s effectiveness on the ground, particularly given challenges such as rising import costs, global market volatility, and seasonal demand pressures.

The committee has been granted the necessary authority and structure to play a proactive and robust regulatory role in stabilising the market.

Disney to open theme park resort on Abu Dhabi’s Yas Island

The move will further cement Yas Island’s reputation as one of the world’s top integrated leisure destinations.

Gareth van Zyl
Gareth van Zyl

07 May, 2025

Disney to open theme park resort on Abu Dhabi’s Yas Island
Image credit: Supplied

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Disney is bringing its magic to the Middle East.

In a landmark announcement, The Walt Disney Company has partnered with Miral to develop a Disney Theme Park Resort on Yas Island, Abu Dhabi. The project will mark Disney’s first theme park destination in the Middle East and only its seventh globally, joining its parks in California, Florida, Tokyo, Paris, Hong Kong and Shanghai.

Mohamed Abdalla Al Zaabi, CEO of Miral, confirmed the news in a message to stakeholders, calling it “the beginning of a transformative new chapter for tourism and entertainment across the region.”

“This is not just a project,” Al Zaabi said. “It’s a testament to what visionary leadership, bold ambition, enduring partnerships, and unwavering commitment can accomplish.”

The announcement was made in the presence of His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of the Abu Dhabi Executive Council. His Highness underscored that the development reflects Abu Dhabi’s growing global standing as a premier leisure tourism destination. He also linked the move to the emirate’s broader strategy of economic diversification, particularly through cultural and creative industries.

During the announcement, Sheikh Khaled was joined by senior officials including His Excellency Mohamed Khalifa Al Mubarak, Chairman of the Department of Culture and Tourism – Abu Dhabi and Miral; and Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport.

The new resort, to be developed and operated by Miral, will showcase Disney’s legendary storytelling, attraction design and operational excellence. Disney will lead on creative and technological development, while Miral will oversee construction and long-term operations.

A concept image of the future Disney theme park development in Abu Dhabi. (Image: Supplied)

Bob Iger, CEO of The Walt Disney Company, called the project “an extraordinary opportunity for Disney to bring its renowned storytelling to yet another region of the world.”

“Abu Dhabi’s position as an international crossroads, its embrace of global culture, and its ambitious vision for the future make it a perfect location for Disney to reach millions of new families,” Iger said.

Josh D’Amaro, Chairman of Disney Experiences, added that the resort will “push the boundaries of theme park design” with a “modern castle unlike anything we’ve ever created.”

Miral’s Chairman, Mohamed Khalifa Al Mubarak, said the collaboration “demonstrates the remarkable results of combining visionary leadership and creative excellence.” He described the upcoming park as “a whole new world of imagination” that will inspire generations across the region.

The resort joins Yas Island’s growing portfolio of world-class attractions, which includes SeaWorld Abu Dhabi, Warner Bros. World, Ferrari World, Yas Waterworld, and Etihad Arena.

No official opening date has been confirmed yet.

Dubai property prices set to double in next 5 years, says Driven CEO

The forecast comes amid the emirate’s recent strong growth in real estate prices

Gareth van Zyl
Gareth van Zyl

07 May, 2025

Dubai property prices set to double in next 5 years, says Driven CEO
Abdullah Alajaji, CEO and founder of brokerage firm Driven | Forbes Global Properties.

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Dubai’s real estate prices could double within the next five years, says Abdullah Alajaji, CEO and founder of brokerage firm Driven | Forbes Global Properties.

The forecast comes amid the emirate’s recent strong growth in real estate prices. Dubai’s real estate market recorded 217,000 investments valued at Dhs526bn in 2024, reflecting growth rates of 38 per cent and 27 per cent in terms of number of transactions and value respectively, according to data from the government of Dubai.

But Alajaji, who launched a new report benchmarking Dubai against the world’s most established global cities earlier this week, said there’s still more room to grow as property prices in Dubai are still lower than counterparts such as New York and Singapore.

“Our thesis here is, if we’re still at one-fifth of the prices of global cities, and the cap rates are still more than double global cities, we do expect that… prices will go up,” Alajaji told Gulf Business.

Cap rates, the rental return on a property relative to its total value, are central to Alajaji’s argument.

“The cap rate is basically the yield that a property generates relative to its full value,” Alajaji explained. “For example, if you’re renting a property that nets you $50,000 a year and the value is $1m, it’s a 5 per cent cap rate.”

He added that unlike previous real estate cycles, current prices are supported by fundamentals. “I would compare this time to pre-2008. Back then, every single area went up at the same level — you’d see 30 to 40 per cent increases in a single year, whether you were in JVC or Palm Jumeirah. But rental yields were much lower. Today, rents have gone up in tandem with prices, which suggests real demand.”

Dubai’s position as a Tier-1 city

The report released by Driven earlier this week, entitled Dubai on the Verge of Tier-1 City Recognition, introduces the company’s Tier-1 City Index. It benchmarks Dubai against New York, London, Paris, Singapore, Sydney and Hong Kong across 28 indicators including infrastructure, quality of life, safety, economic depth and international appeal.

Dubai ranked fifth out of seven global cities in the index, with standout scores in infrastructure (2nd), international appeal (3rd), safety and security (4th), and quality of life (4th).

Alajaji also highlighted the strength of Dubai’s transaction activity.

“The value of transactions in Dubai reached around $200bn last year — three times higher than London,” he said. “That signals maturity. It shows there’s real depth and liquidity.”

The report found that 43 per cent of survey respondents believe Dubai’s property prices are fairly valued, while 35 per cent saw them as somewhat overvalued. Just 11 per cent believed they are undervalued.

As for market sentiment, Alajaji said: “Overall, we see a stabilisation of the market. The way I would navigate it… is to look at areas that have limited supply of new land available for development.”

He remains bullish on the city’s long-term potential. “We continue to invest in the growth of the city,” he said. “We like it, we enjoy it, and we have fun doing it — so we’ll continue doing so.”

‘Authenticity still matters’: CARMA’s Mazen Nahawi on AI, trust and media’s next frontier

In this interview, Nahawi explains why cultural nuance still trips up AI in the Middle East, which jobs will go — and which will rise — and why Gen Z’s demand for authenticity is shaping the future of PR

Gareth van Zyl
Gareth van Zyl

07 May, 2025

‘Authenticity still matters’: CARMA’s Mazen Nahawi on AI, trust and media’s next frontier

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Artificial Intelligence (AI) is shaking up every industry, from marketing to media. But for Mazen Nahawi, founder and Group CEO of CARMA, the real question isn’t whether to use AI. It’s how to use it without losing trust.

Nahawi leads one of the region’s top media intelligence firms. For over 25 years, he’s helped brands and governments understand their reputations — and measure the real impact of communications.

On 23 April, he took the stage at the Gulf Business Business Breakfast in Dubai to deliver a keynote on how trust and reputation are changing in the age of AI. His message? Data must be trusted. Human insight still matters. And AI is only as good as the people guiding it. (You can watch his keynote below.)

In this interview, Nahawi explains why cultural nuance still trips up AI in the Middle East, which jobs will go — and which will rise — and why Gen Z’s demand for authenticity is shaping the future of PR.

In your keynote at the Gulf Business tech panel last month, you mentioned that AI struggles with cultural nuance. How serious is this issue when analysing media in a region as diverse as the Middle East?

This is a valid concern which can potentially pose challenges for organisations which are utilising, or in the process of adapting AI in business. AI models, especially those trained predominantly on Western datasets, often fail to capture the rich tapestry of languages, dialects, and cultural contexts in the Middle East. For instance, generative AI tools have exhibited biases, such as underrepresenting certain groups or misinterpreting cultural symbols.

You describe AI as the “greatest accelerator on Earth,” yet heavily flawed. Where should companies draw the line between embracing AI and relying too much on it?

While AI offers immense potential for efficiency and innovation, overreliance without proper oversight can be detrimental. A Boston Consulting Group study revealed that 74 per cent of companies struggle to achieve and scale value from AI, often due to inadequate integration and unclear objectives. It’s important to remember that AI should augment human decision-making rather than replace it, maintaining a balance that leverages AI’s strengths while preserving human judgment and ethical considerations. This ensures that human roles evolve to strategic interpreters, providing reassurance about the future of their roles.

Mazen Nahawi, the CEO of CARMA.

One of your slides stated that ‘jobs will go, but value remains.’ What kinds of jobs do you think are most at risk—and which new roles do you see emerging?

Jobs involving repetitive and routine tasks, such as data entry or basic analysis, are most susceptible to automation. A survey indicated that 26 per cent of workers fear AI could lead to job losses, particularly in roles with limited complexity. However, the industry is also seeing a rise in roles that require creativity, strategic thinking, and emotional intelligence. This underscores the growing importance of these roles and the value they bring to the industry.

You noted that 82 per cent of Gen Z prefer brands using real people over AI avatars. How do you think this shapes the future of PR and advertising in the AI era?

The preference of 82 per cent of Gen Z for brands using real people over AI avatars underscores the importance of authenticity in brand communications. As AI-generated content becomes more prevalent, consumers, especially younger demographics, seek genuine human connections. This preference for authentic human narratives in marketing highlights the need for brands to focus on integrating AI to enhance, rather than replace, genuine storytelling. This reiteration of the importance of authenticity in brand communications helps the audience feel connected and engaged with the content, and further confirms the enduring significance of human connection in relation to AI.

You showed examples of AI-generated images failing to grasp basic human concepts, like a left-handed person writing. Do you think this lack of ‘human understanding’ is a temporary problem or a permanent limitation when it comes to AI?

While AI continues to improve, certain limitations persist. Studies have shown that humans struggle to distinguish between authentic and AI-generated images, with a misclassification rate of 38.7 per cent. This indicates that AI can produce convincing visuals but often lacks contextual understanding. These shortcomings suggest that while technical advancements continue, AI may always require human oversight to ensure accurate and culturally sensitive outputs.

You said that ‘authenticity still matters.’ How can organisations ensure their use of AI aligns with authentic storytelling and brand trust?

Organisations should prioritise transparency in their use of AI, clearly communicating when and how AI is utilised in content creation. Emphasising human stories and experiences remains crucial. By combining AI’s capabilities with genuine human insights, brands can maintain authenticity and foster deeper connections with their audiences.​

What role do you see human consultants and analysts playing in an age where AI can generate basic reports and trend summaries?

Human consultants and analysts will transition from data gatherers to strategic interpreters. While AI can process and summarise vast amounts of information, humans provide context, ethical considerations, and complex understanding. As highlighted in recent reports, the emergence of AI-driven consulting firms showcases the blend of AI efficiency with human expertise, emphasising the continued importance of human roles in strategic decision-making. ​

If trust is the new currency, how can businesses ensure their AI tools and data use maintain public trust—especially in reputation-sensitive industries like government, healthcare, or finance?

Maintaining public trust requires transparency, accountability, and ethical use of AI. Businesses should implement clear policies on AI usage, ensure data privacy, and involve human oversight in critical decisions. Regular audits and open communication about AI’s role in services can further bolster public confidence.

Major workforce shift: Saudi Arabia plans new test for employees

Employees have the right to object to test results within 30 days of notification and its framework aligns with international best practices

Nida Sohail
Nida Sohail

07 May, 2025

Major workforce shift: Saudi Arabia plans new test for employees
Image credit: Getty Images

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The Ministry of Human Resources and Social Development (MHRSD) in Saudi Arabia plans to introduce mandatory occupational fitness testing for employees across the government, private, and non-profit sectors, including individuals taking up new jobs in these sectors.

Read- Saudi’s business boost: Here are the latest tax exemptions

According to a report by the Saudi Gazette, these tests will be conducted under specific conditions.

The ministry has published the National Regulations for Occupational Fitness Tests on the Istitlaa Public Survey platform to gather feedback from the public and stakeholders before enforcing the regulations.

Types of tests

There will be three types of tests for employees: general medical testing, specialised additional testing, and psychological testing.

These tests aim to monitor individual health and promote occupational well-being through pre-employment and periodic employee evaluations. The initiative seeks to reduce work-related accidents and diseases and improve workplace environments in Saudi Arabia.

Framework for health assessment

The regulations are designed to establish a comprehensive framework for assessing employees’ physical and psychological fitness, ensuring they can perform their duties safely and effectively.

The testing framework aligns with national standards and international best practices. It aims to reduce occupational injuries and diseases, enhance worker fitness, and ensure job performance safety.

Who the regulations apply to

The regulations apply to all employees in the public, private, and non-profit sectors. This includes:

  • New hires before appointment
  • Current employees under specific conditions, including:
    • After an occupational injury
    • Upon return from extended medical leave
    • When there are doubts about the employee’s ability to perform duties
    • When the job requires periodic medical examinations
    • When an employee changes roles or professions
    • If the work environment changes
    • When new equipment or machinery is introduced
    • Upon retirement, if the worker was exposed to hazardous substances such as asbestos

These regulations do not apply to medical examinations unrelated to job duties.

Pre-employment medical examinations

The regulations outline procedures for medical examinations for those in high-risk roles, standardise examination forms, and define periodic and exceptional examinations suitable for each profession. They also provide a comprehensive health database for all workers and promote compliance with local and international occupational safety standards.

Who conducts the medical examinations?

Occupational fitness assessments must be carried out by a specialized team, supervised by a certified occupational medicine specialist accredited by the Saudi Commission for Health Specialties and registered with the National Council for Occupational Safety and Health.

Employment categories after medical testing

Following the pre-employment examination, candidates will be classified as:

  • Medically fit and permitted to practice the job
  • Medically fit with restrictions or considerations, including time limitations
  • Medically unfit, with restrictions or considerations, including time limitations

If a worker fails to meet fitness requirements in a periodic test, they will be prohibited from continuing in their current role, and management must take steps to reassign them.

Objection to test results

Employees have the right to object to test results within 30 days of notification. An independent review committee comprising specialists in occupational medicine and related fields will issue a decision within 15 days of receiving the objection.

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