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Dubai’s Emirates now offers airport map on its app to guide passengers

Dubai’s Emirates now offers airport map on its app to guide passengers

The wayfinding feature includes Dubai International Airport’s Terminal 3, London’s Heathrow and Gatwick airports as well as Hong Kong International airport

Dubai carrier Emirates has launched a new navigation feature to guide its passengers through all touch points at the airport.

The ‘Airport maps’ feature will detect the user’s location via Bluetooth and wifi, and will offer navigation throughout the airport, such as check-in desks, lounges, shops, restaurants or ATMs, Emirates announced on Tuesday.

The maps technology is aimed at catering to the 90 million passengers who transit through Dubai International Airport annually.

The wayfinding feature includes Dubai International Airport’s Terminal 3 and key airports within the Emirates network – London Heathrow and Gatwick airports and Hong Kong International airport, the statement said.

The Emirates app, available in 19 languages, services 1.5 million active users every month, the statement added.

Last year, the app introduced customised playlists of inflight entertainment prior to passengers’ travels, so that they could synchronise it to their seats.

The Dubai airline posted a resounding 282 per cent rise in net profit for the first half of its fiscal year 2019-2020, on the back of reduced costs.

Read more: Dubai’s Emirates posts 282% rise in first half net profit as fuel costs drop

Also read: Emirates introduces remote check-in terminal in Dubai for cruise travellers

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